Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Metropole Monte-Carlo offers a guest experience marked with luxury, serenity, and fine dining. This five-star property, designed by French architect Jacques Garcia, enjoys a unique location, only a few steps away from the Casino. Guests can choose from the Mediterranean delicacies of the awarded two Michelin stars restaurant “Les Ambassadeurs by Christophe Cussac”, the refined Japanese specialties of Yoshi (one-Michelin-star), Mediterranean fare at Odyssey lounge bar and restaurant by the pool and the Lobby Bar, trendy and elegant, proposes delightful gourmet moments all day long… Inspired by Karl Lagerfeld, Odyssey is the ultimate luxurious Monaco resort experience, covered throughout the winter, al fresco during the rest of the year. Spa Metropole by Givenchy, designed by architect Didier Gomez, reflects the house’s sophistication and modernity down to every detail. Beauty, well-being, relaxation—each care ritual is an haute couture experience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
4, Avenue de la Madone, Monte-Carlo 98000 Monaco
Hotel Metropole, Monte Carlo
4.6 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in the heart of the city, Hotel Metropole, Monte Carlo, stands out for its prime location, beloved by guests for its easy access to local attractions. The luxurious pool, quality dining, and attentive service have earned rave reviews, adding to the hotel's classic charm.
While the comfort and views from the rooms are appreciated, some guests suggest the decor could benefit from an update. Opinions on value are mixed, with the atmosphere and amenities receiving high marks, despite concerns over the cost.
Location
Central
Atmosphere
Classic
Rooms
Dated
Value
Expensive
Service
Attentive
Amenities
Outstanding
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My husband booked a trip to this outstanding hotel in Montecarlo for my 50th birthday. It’s outstanding because of the location, the entrance, the welcome we received by the lovely helpful Rachel, the room with a sea view, the surprise birthday cake brought to my room, the hard working concierge, the breakfast, the pool area but most of all the incredible, attentive, polite, friendly and helpful staff who were all an amazing team that ensured we wanted for nothing. I have never experienced service like it. The staff thought of things you didn’t even know that you needed. The swimming pool was designed by Karl Lagerfeld and was magnificently stunning with real Swarovski crystals fixed into the bottom of the pool. The sun beds are the biggest and comfiest I’ve ever experienced. You may think that guests at this hotel could be rather ‘high and night’ but we talked to a lot of really wonderful and interesting people around the pool. There was no pretentiousness in sight. The concierge team worked tirelessly organising restaurant and taxi bookings etc to ensure everyone made the most of your holiday. This really was one of the most special holidays of a lifetime and this hotel definitely contributed to the reason why. Finally I need to add that the hotels location is a two minute walk to the Casino which is swarming with onlookers and premium cars. The casino is a must to visit if only to people watch. I always feel sad when it’s time to travel home after a holiday but on this occasion I actually cried. Thank you to all the staff for helping my husband and I have the holiday of a lifetime. xxx
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:This hotel is an absolute must if you want a memorable experience for all the right reasons.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caroline Jamet, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Sep 11, 2023
Dear JulieT780, Thank you very much for sharing in such great details your experience at the Hotel Metropole Monte-Carlo. We were very happy to welcome you to the hotel for your 50th birthday and are very grateful for your kind words. As you mentioned, the hotel is located just steps away from the Casino and within walking distance of many restaurants and shops. We are delighted you enjoy its location, your room and the facilities, especially our pool area designed by Karl Lagerfeld. What a compliment to the team ! We have shared your feedback with them and we thank you about it. Your satisfaction is our best reward. We look forward to your return visit whenever possible! Thank you so much for your posting on TripAdvisor! With my best wishes, Caroline
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The insiders do know very well, that the Hotel Metropole is considered as the "best hotel" in Monte Carlo. The service is flawless, charming and the staff does its very best to keep you content and happy. I am a pool person; therefore this absolutely adorable sea water pool with its soothing background music is exactly my taste. The spa is on a level of sophistication you won't easily find somewhere else. What do you expect from a luxury hotel? You want to feel at home and pampered, you want to enjoy great cuisine, an outstanding service, a cozy room, a fast room cleaning service (you return from your breakfast and the room has been done - just like magic!). As a frequent summer time traveller to Monaco this was my first time to go there for Christmas - and I loved it! The Metropole will stay on my travel list, it puts you into a different bubble of energy and I will return for sure.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CélineVeillas VEILLAS, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Jan 9, 2023
Dear "Angelika L", Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. I am discovering your message with a great pleasure! It is our priority to make sure that every guest who stays here feel at ease and have the best experience possible. Thank you again for your recommendation and we hope to have the pleasure of welcoming you when you next visit the Principality. With Warm Regards, Céline Veillas Guest Relations Manager guestrelations@metropole.com +377 93 15 15 88
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I stayed at the Hotel Metropole in May and June 2024 and have been a frequent guest of the hotel since 2013.
I would like to mention the services at the hotel are outstanding, including housekeeping, room service, laundry services, concierge and front desk staff. The gym facilities are also outstanding, with exceptional cleanliness and the staff took great care of my needs.
I would like to give special mention to Ouahiba from Guest Services, who was very attentive from the time I arrived at the hotel, checking daily to ensure that I was having a pleasant stay.
I would highly recommend the Metropole Hotel for anyone visiting Monaco.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karine Orilieri, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Jun 19, 2024
Dear Q4651CLglennh, First of all, we wish to thank you for your fidelity to the Hôtel Metropole Monte-Carlo. It is a pleasure to read that you have appreciated the hotel services, but most of all the service that we provide to all our clients. It is our priority to make sure that every guest who stays here feel at ease and have the best experience possible. I have passed your review to the team and especially to Ouahiba who is grateful and delighted about your comments. We hope to have the pleasure of welcoming you when you next visit the Principality. Yours sincerely, Elise Guest Relations guestrelations@metropole.com +377 93 15 15 88
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I came with my husband without the children to spend two romantic nights, being organized by nature I contacted the hotel concierge by email 2 weeks before to make my restaurant reservations I receive an email a few days before asking me to add a supplement and be upgraded I NEVER SHOULD HAVE Absolutely disgusting room with small bugs on the wall and stains on the wall Even the sanitary facilities and the bathtub are borderline clean Then another surprise!!!! I go to the restaurant that doesn't have my reservation!!!! I went quite surprised to the hotel who told me that the concierge forgot to contact them that it was my fault that Jauria had to reconfirm with them!! The joke !! I complain many times to everyone about the cleanliness of the room but nothing happens. I leave angry at 10 a.m. I am shortening my trip since I no longer want to stay in this dump After my numerous requests, a customer relations person finally deigns to see me and dares to tell me that I just had to call them, as if I could have known then that I contacted the reception, the concierge, etc. Not even a word of apology, nothing. She tells me that they will call me back after two weeks without a response. I decide to contact them again. Another surprise, no one was informed of my dissatisfaction. I talk to about five different people another time I show the photos to the customer service person who tells me he really doesn't want me to have a bad experience. He therefore offers me two free nights on the date of my choice in another room category. Another surprise, when I call to let them know my date they tell me that the person in question is no longer part of the hotel and that if I want a second night I have to pay €900 To avoid there are so many beautiful hotels in Monaco
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night at the Metropole on our honeymoon in France and it is a phenomenal property. Our room, while a standard one, was beautiful, and the service impeccable. We happened to be there during the Monaco Super Yacht Show but despite the crowds in the city the hotel never felt overwhelmed or chaotic. In fact, the staff kindly sent us a bottle of wine with some snacks to celebrate our occasion and also gave us complimentary passes to the Casino down the street. We were lucky to eat at the last night of the pop up outdoor restaurant Zia adjacent to the Odyssey restaurant, which was a fantastic meal (thanks to Chefs Rocco & Manon for visiting with us!).
The Metropole's style shows in its Belle Epoque architectural detail, prominent location, and modern yet tasteful lux appointments. Hopefully we'll be fortunate enough to return in the future!
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karine Orilieri, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Oct 5, 2024
Dear Mark, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and particularly appreciated the Hotel service, food, location, the staff and ambience. I have passed your review to the Odyssey team who is grateful and delighted about your comments. We hope to have the pleasure of welcoming you when you next visit the Principality. Yours sincerely, Arnaud Guest Relations Supervisor guestrelations@metropole.com +377 93 15 15 88
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From arriving with a very refreshing fruit welcome drink, to leaving with a Menton lemon cake under your arm - everything was magical!
The Spa, by Givenchy, is a haven of peace in which you can only relax! The 60' “Customized” treatment ending with a little facial cryotherapy is simply divine - we would have asked for another 5 minutes!
The welcome in your room with a personalized note and a bottle in collaboration with Moet make you feel more than welcome in this renowned establishment!
The highlight of the show remains in the gourmet restaurant “Les Ambassadeurs - By Christophe Cussac”! Gastronomic and elegant bites, made with noble and local products!
Thank you Metropole - and see you soon 💫
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel I believe is a true 5-star hotel for the services it provides to its guests. I stayed one night in a Deluxe room (Free Upgrade) and I must say I was impressed with the service it offers. You check in not at the counter but comfortably seated on a couch where you are also offered a drink. Afterwards another employee of the hotel escorts you to your room and explains everything you need to know about the hotel's services. The room very spacious with a nice bathroom, sincerely the furniture is starting to show time passing...a renovation of the rooms would be necessary as soon as possible... The bathroom on the other hand I think has already been renovated (excellent products of Ferragamo). The lobby was decorated beautifully for Christmas. The breakfast with a choice of very fresh products prepared by the hotel's bakers/bakers. Let's say for the room I would not have given a full rating but the services and courtesy of the staff (and the attention to the customer) make me rate this hotel 5 stars. Highly recommended!!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marion Trichot, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Dec 12, 2023
Dear Athens 85, Thank you very much for leaving us your comment about your recent stay and for choosing the Hotel Metropole Monte-Carlo. It is such a pleasure to read your detailed comment and we are very pleased that you enjoyed our hotel's genuine hospitality. It is our priority to make sure that every guest who stays amongst us feel at ease and have the most unique experience possible. We are also delighted that you were fond of our fresh and house prepared breakfast; our bathrooms and our Scarlet X'mas set-up. We took note of your remarks regarding our bedrooms needs and shared it with the team for a future improvement. Thank you again for taking the time on sharing your experience, we hope to have the pleasure of welcoming you again on your next visit to the Principality. Wishing you a lovely festive season. Warm Regards, Emma Guest Relations Hotel Metropole Monte-Carlo guestrelations@metropole.com
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A Palace with exceptional good taste in everything, from forniture details to the help given to people who choose to stay here. One perceives the unique atmosphere as soon as he/she gets in: the lights are kept low so as to allow relax; the perfume pervades the whole area like a sweet caress and the whole staff are just there to share in your joy at this unique experience with their knowledge on how to make a guest feel very Welcome. As to the room,not even King Louis XIV could have a more perfect bed and the same could be said of the pillows. The room although in the classical style, had all the contemporary comforts that we need such as hugeTV ,Bath tub and shower with perfect water temperature.I loved to explore the halls looking at valuable details of historical importance: armchairs and the paintings of Princes that made the Principality history centuries ago along with lamps and tables of value. Exceptional breakfast: plentiful, genuine and tasty. I'll return. UNFORGETTABLE and FOR. MI. DA. BLE!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:As far as my experience of this...Palace is concerned, I paid a convenient price and the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CélineVeillas VEILLAS, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Apr 2, 2023
Dear 260paolaz, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. I am delighted you consider your stay at The Hotel Metropole Monte Carlo 'unforgettable and formidable'. I am delighted to read you enjoyed the decor and ambiance of the hotel and what a pleasure to read that you have appreciated our Jacques Garcia decoration and furnitures in your room! Thank you again for your recommendation and in the meantime, I remain at your entire disposal regarding your next visit to Monte-Carlo, as I will be very pleased to personally assist you. Yours Sincerely, Marion Guest Relations guestrelations@metropole.com +377 93 15 15 88
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I mainly only get around to reviewing fantastic hotels or those few that have been awful and compared the amount of those visited, we review comparatively few. I posted a review following our stay but I just can’t find it… so here I go again, as the incredible staff at this beautiful hotel need to be applauded, as do the owners. I guess I forgot in which case apologies.
We previously had a suite at the hotel a few years ago and the Metropol is better than ever. For us, it is all about the people, the ladies and gentlemen who provide such exceptional service.
Firstly, I have been fortunate to encounter some great Concierge services over the years, quite a few have equalled the incredible standards at the Metropole but none could exceed it. While in Monte Carlo, a restaurant which I won’t name (it would be unfair given they finally managed an unexpected service recovery, albeit after quite an argument), told us, after we had already been seated, that there was a (huge) charge minimum charge however, they have not mentioned this when the concierge had made the booking. I told him this and they didn’t believe me.
The minimum charge was relatively way more than one would expect to pay when ordering an already expensive three course, dinner, however, as we were already seated, we dealt with it by ordering an expensive bottle of vintage champagne. We did that because there was no chance of us managing to reach anywhere near the minimum spend without doing that. The champagne arrived, it was opened and served, only after which our waiter told us that the minimum charge did not include expenditure on wines. At this point, I emailed our hotel concierge and he swiftly emailed me a very full and detailed confirmation of exactly what he had been told when he made our Reservation…and more importantly, what he had not been told. He then contacted the restaurant and while I have no idea was said, the restaurant management apologised and told us there would be no charge for dinner.
This is just one example of the reliabilty and support from the concierge at the Metropole.
Dining and relaxing by the pool was a huge pleasure with the most wonderful service. We loved breakfasts and dining at the hotel and although we were only there for a few days we were constantly greeted by name wherever we went.
Everything about the hotel is a delight. We are back in Monte Carlo in March 2024 and I would have loved to return to the Metropole, however a member of our family has particularly asked to stay at the Hotel de Paris, where I have never stayed before and that is the only reason we are not returning to the Metropole this coming visit.
I have read some great reviews but also a few that I just don’t recognise based on our wonderful experiences at this incredible hotel which totally deliver. I found all of the ladies and gentlemen of the hotel absolutely delightful, we felt cosseted, well looked after and at home. The location of the Metropole is superb and I couldn’t recommend it more.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marion Trichot, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Jan 13, 2024
Dear BarryAscot, It is with great pleasure that we are discovering your comment and we thank you very much for taking the time to share in such details your experience amongst us. We are really pleased that you enjoyed our relaxing Odyssey pool, our gastronomic dinner, in addition to our breakfast service for which we take pride in our freshly baked delicacies and genuine service. We regret you had a wrong start of your dinner at the mentioned restaurant. Nonetheless, we are most appreciative of your generous comments towards our Concierge team and delighted that you experienced their magic touch. Finally, we feel so privileged that you consider the Hotel Metropole Monte-Carlo as home, it is always a pleasure when our guests experience the intimacy aspect of our spaces and the unique service of our teams. All the team wish you a lovely time on your next trip to Monaco and we are looking forward to welcome you again on the one after. With Warm Regards, Emma Guest Relations Hotel Metropole Monte-Carlo guestrelations@metropole.com
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Amazing service! Celebrated my anniversary and birthday here and the guest services did a great job. Also got a foot massage at the spa and it was lovely. From the check-in experience to check out, everything was well organized and we were made to feel very special
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caroline Jamet, Service clients/Réception at Hotel Metropole, Monte Carlo
Responded Jul 9, 2023
Dear 325claudiao, We were delighted to welcome you at the Hotel Metropole Monte-Carlo for your anniversary and birthday. We are so pleased that we were able to provide you with a wonderful and unforgettable experience from your check-in to your check-out. Your kind words strongly encourage us to uphold the level of excellence you are entitled to expect and I will be proud to share them with our team. Thank you again for your recommendation and we hope to have the pleasure of welcoming you when you next visit the Principality. Yours sincerely, Caroline Guest Relations guestrelations@metropole.com +377 93 15 15 88
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There are more places to choose from in the Monte-Carlo area.
PRICE RANGE
C$1,245 - C$1,912 (Based on Average Rates for a Standard Room)
LOCATION
MonacoMonte-Carlo
NUMBER OF ROOMS
125
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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