Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Relaxation, the art of true living, an unmistakable sophistication – such is the spirit of the Belle Epoque which brings the Hotel Hermitage to life. A century later, the same spirit is still intact in the Eiffel Hall, the salons, the guest rooms, each with an individual, intimate atmosphere where discreet luxury joins with classic pleasures from times pasts.Overlooking the Mediterranean, the Hôtel Hermitage cultivates elegance at its highest level. Born with the 20th century, this historic palace imparts an intimate, relaxed atmosphere in which serenity is re-invented with each new day.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
Square Beaumarchais, Monte-Carlo 98000 Monaco
Hôtel Hermitage Monte-Carlo
4.6 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Hôtel Hermitage Monte-Carlo stands out for its prime location and elegant atmosphere, with many guests applauding its chic touches and luxurious feel. While the spacious rooms with stylish decor are a hit, some visitors suggest they could benefit from updates and faster services. The hotel's cleanliness receives high marks, showcasing well-kept spaces and quality amenities.
Professional service is generally recognized, though occasionally guests encounter slower responses. Despite appreciating the hotel's amenities, some travelers feel improvements are needed, and the cost can sometimes outweigh the perceived value.
Location
Central
Atmosphere
Chic
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
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Already on our arrival we were warmly welcomed, refreshed and a very helpful receptionist explained in detail the what/how/where, guided us through the magnificent hotel, which is spread over several interconnected building wings, so that we could also admire the magnificent Belle-Epoque architecture or the dome designed by Gustave Eiffel above the breakfast gallery extensively. The rooms are equipped with powerful and easily adjustable air conditioning, really efficient. Very comfortable beds, high ceilings, marble bathroom and fine Aqua di Parma toiletries. Large selection at breakfast, charming and generous housekeeping and a top class concierge team. For example, we had some confusion regarding the helicopter transfer to Nice (which is offered in Monaco by a company based there every half hour), needed Help center with restaurant choice, Reservation or in matters of beach club (included) with transfer free of charge from hotel every 20min. With everything, the always friendly, cheerful, prudent and very effective concierges were worth gold. All tips hit the mark, everything went like clockwork and was done quietly and effectively. Employees all over the house deserve great praise. We would love to come back to this princely Grand Hotel.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are many positive aspects. - The structure particularly struck me, it is warm, welcoming and elegant in every detail. The Hotel is in fact very beautiful and furnished in style, I would say very chic! My spacious room, in shades of dove gray carefully combined with those of petrol, and the shades of white marble in the bathroom made my stay very pleasant and relaxing. The whole hotel, as a whole, is well-kept and elegant. - The staff was very kind, professional and always available. - The location is excellent, right in the center a stone's throw from the casino. However, some aspects need to be improved: - the majesty and tortuosity of the structure with no or few route indications makes moving around inside it unpleasant. You often get lost inside and have difficulty reaching your room. It's also difficult to get to the pool area and it's embarrassing to get out of the pool and go to the changing rooms via a shop. - The breakfast, although full of options, is not very attentive to those suffering from intolerances. Several times some products reported lactose-free, after my explicit request, were not. Alternatively it was not possible to have any lactose-free product. In any case, it definitely deserves full marks.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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This was our fifth stay at The Hermitage and the best yet. Everything about the hotel is excellent, the rooms, the view and the very helpful staff.
My wife had recently had a foot operation so had to travel in a wheelchair, but this presented no problem at all. We had booked a junior suite, but were upgraded (free of charge) to a room with a large terrace so my wife could sit outside and enjoy the good weather. The staff were excellent at every level.
We will, without a doubt, visit The Hermitage again. Other hotels would be wise to note that if you look after your guests, they will visit again!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte-Carlo Société des Bains de Mer Monaco, General Manager at Hôtel Hermitage Monte-Carlo
Responded Apr 12, 2023
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo. We felt very honored to read that all of the services provided during your stay exceeded your expectations, especially thanks to the job of our dedicated service team. We are indeed very proud to have a passionate and motivated team! It is always a pleasure to receive positive feedback, as it helps us achieve our goal of continuous improvement of guest services. As a member of The Leading Hotels of the World, our hotel continuously strives to meet guest needs and expectations. Thank you again for sharing your experience with us. We look forward to welcoming you very soon again. Kindest regards, Dima Hobeika Duty Manager
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I am rating the hotel Hermitage based on location, room, facilities and staff.
Location: the location of the hotel is beautiful and very close to the shopping area and Casino, which we love (not as close as hotel due Paris though)
Room: while the room seems luxurious at first, it was a bit disappointing. First, the photo during booking showed an amazing terrace. Sadly we did not even have a balcony. I hope that they would include photos of the actual rooms and not the best rooms that they have, which are usually given to certain clients (I will mention the special treatment we noticed that some guests got later). The room needs an update / maintenance as the curtains did not operate with ease and always allowed light in the morning. Also, you would expect actual porcelain cups for the in-room coffee machine but they only had paper cups. I am guessing this is to speed up the cleaning of the rooms but this hotel takes pride in being the second most luxurious hotel in Monaco. The room was located in the far / old section of the hotel where we had to take an elevator and climb a stair to get to the lobby, which was a bit of an inconvenience with my sore ankle. Finally, and I know this is not big (but it does affect the brand) the slippers seemed really cheap and looked like something you would get at a 3 or 4 star hotel.
Facilities: we only used the pool and it is beautiful and warm. Unfortunately due to the location of our room, we had to walk through almost the entire hotel and through the lobby restaurant to access it.
Staff: overall, the staff were extremely nice and helpful. We did notice some special treatment to some guests when it comes to table reservation at the lobby restaurant (Limun) where the best tables are reserved (we were never told that we can reserve tables when we checked in) and we were always seated in the back area. We stood for a long time to check-in because the family in front of us were talking to 3 staff at the same to give them their keys. The bellmen were amazing. The breakfast staff were very tentative though the tended to clear tables quickly without waiting to see if we were coming back or not. Upon our departure, I asked for a new My Monte Carlo card and one of the staff at the reception printed the “Member” level card without checking my status, which is sliver; this was promptly corrected by another helpful member of the staff. I know this is not major but it did add to the overall experience.
The concierge staff are amazing and really held the brand of the hotel in high regards.
Now the big question, would we stay here again?? Sadly no as we previously had a phenomenal experience at the hotel de Paris and we will probably go back there on our next visit due to the service and luxurious rooms. I hope the Management at Hotel Hermitage take our comments in consideration for the sake of other guests.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:Avoid high the high season as it is on the expensive side and the service seems to suffer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte-Carlo Société des Bains de Mer Monaco, General Manager at Hôtel Hermitage Monte-Carlo
Responded Jan 3, 2024
Dear M. ALMEJMAJ, First, we would like to thank you for taking the time to share your experience with us regarding your recent stay in Hôtel Hermitage Monte-Carlo. We really feel sorry to that some elements affected your stay with us and some services didn’t match your expectations. Please be assured that guest satisfaction is our priority. We take good note of your remarks and please allow us to bring some additional information. The photo on the website of our establishment is an ephemeral photo (general). Each confirmation link is sent with this same photo. As the end-of-year celebrations are busy, there may be a lot of people in the restaurants and the wait may be longer. We are sorry that your waiting time was long. Please note that we will follow up with the teams to question ourselves so that we can provide all of our customers with exceptional quality of service Again, we thank you for pointing out the problem you encountered during the time you were staying with us. Please rest assured, that we will make sure to work on our flaws in order to stay the hotel with the best guest satisfaction in Monaco. Please accept our sincere apologies and we hope to have the pleasure of welcoming you back in our establishment. Best Regards, Julien Richard Duty Manager
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This hotel has splendid architecture and our room was comfortable and in keeping wiith the rest of the hotel although some of the furniture was very tired. Some of the service left a bit to be desired - we had lunch in the bar when we arrived and it took 20 minutes for someone to take our order and when we came to pay the bill the three serving staff had vanished and didn't appear for a further 10 minutes. In the end I had to walk to the other end of the bar and request the bill before they disappeared again. When you're being charged €100 for 3 club sandwiches you expect better. It was a similar story in the evening - we got drinks but when we came to pay we had to wait 10 minutes for any staff to appear. It was also irritating that the rear entrance to the hotel is locked at 11 pm so if you are in a room at the far end of the hotel and want a cigarette it's a 100 metre walk each way too exit the hotel via the main entrance. This is 2024, not 1924 so put a key card entry system on the rear entrance like every other hotel in the world. On the plus side, the bed was comfortable, the room was quiet and I slept well. The breakfast was very good and service was impeccable (mind you at €50 for breakfast it should be good). On balance though given the relatively high cost I would not stay here again.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Ask for a rroom closer to the front desk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte Carlo SBM Monte Carlo Société des Bains de Mer, General Manager at Hôtel Hermitage Monte-Carlo
Responded Dec 6, 2024
Dear Guest, We thank you very much for choosing to stay at Hotel Hermitage Monte-Carlo. The improvement points you mentioned have been duly noted and will be taken into account for the future. We do sincerely apologize for not having met your expectations on this occasion. Despite your disappointment, we do hope to have the pleasure to welcome you again to the Hermitage soon. Truly yours, Julien Richard Duty Manager
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I would like to give this hotel a higher rate but couldn't. Well, let's start with the check-in moment, we were not offered a glass of champagne or at least a glass of water in a 5 star hotel in the heart of Monte Carlo. The rooms are decorated in belle Epoque style with small bathrooms, or probably they gave us this kind of room, because when I booked the room it shoed me bigger bathroom. Breakfast is for extra money 50€ per person, nothing special but okay. The hotel itself is old, and you are feeling this from the first as you enter it, it is not a bad fact when you want to feel an authentic French-style with a vibe. Their Michelin restaurant didn't surprise us at all, high prices but didn't worth as the food was okay. I think that such hotel with a well-known name doesn't want to invest in quality, as if you pay and enjoy it without hesitation. Just remembered, they didn't refill water in room, what a moment I didn't understand. I have stayed in a lot of 5 star hotels, famous ones like Belmond, Kempinski, Rosewood, and all of them would refill daily. French hotels are always disappointing me!
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Welcome drink, refill water, low prices, or at least make the quality worth money!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte-Carlo Société des Bains de Mer Monaco, General Manager at Hôtel Hermitage Monte-Carlo
Responded Oct 9, 2023
Bonsoir Cher Client, Nous vous remercions d'avoir pris le temps d'écrire un avis sur l'Hôtel Hermitage Monte-Carlo. La satisfaction de notre clientèle est une priorité et nous sommes ravis d'apprendre que vous avez apprécié votre séjour en principauté de Monaco. Nous avons également bien noté vos remarques concernant les chambres et le restaurant gastronomique et sachez que nous allons faire le suivi pour continuer à nous améliorer et délivrer une qualité de service irréprochable pour votre prochain séjour, Nous restons à votre entière disposition pour toute demande complémentaire d'information. Très cordialement, Julien Richard Attaché de Direction
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My parents and I stayed at legendary hotel Hermitage that trully lives up to its reputation! We were accommodated in two lavishly appointed deluxe rooms overlooking harbour and Pavyllon restaurant (thank you Agnes for great check-in experience). All are expectations were met regarding room preferences and we even got a birthday cake and bottle of champagne as my parents were celebrating their birthdays. What a treat!🎂🍾 Hotel itself is beautiful with wonderful facilities, sun deck and indoor pool as well as complimentary access to wonderful Monte Carlo beach, excellent qym and beautiful restaurant. Our dinner at Pavyllon by Yannick Alleno was beyond words. We also liked Le Limun bar and Crystal lounge in the evening. All members of staff are so cordial and sweet and you feel truly pampered. From front desk staff, to reception, housekeeping, staff at breakfast in magnificent Gustav Eiffel Mezzanine to concierges, they always go far and beyond to meet all your expectations. Special thanks goes to concierge Martin who was very helpful with restaurant recomendations and last minute bookings! We will certainly reccommend this beautiful hotel gem to our travel agent, friends and colleagues. We are already very much looking forward to our future stays in this wonderful property!😊😊😊 Wish you all the best and many thanks, Family Kulauzov, Novi Sad, Serbia
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Our rooms 651 (twin beds) and 652 (king bed) were wonderful and quiet but yet with very nice view...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte-Carlo Société des Bains de Mer Monaco, General Manager at Hôtel Hermitage Monte-Carlo
Responded Aug 15, 2023
Dear Guest, We would like to thank you for posting such a heartwarming comment regarding your visit in Hotel Hermitage Monte-Carlo. We felt very honored to read that all of the services provided during your stay exceeded your expectations, especially thanks to the job of our dedicated service team. We are indeed very proud to have a passionate and motivated team! Your feedback is very important to us and the guest satisfaction is our priority. We are delighted to read that you had such a positive guest experience and we thank you for your loyalty. We will share your comments with our team, whom we are certain will be encouraged by your remarks. As a member of The Leading Hotels of the World and with one star Michelin, our hotel and its facilities continuously strive to meet guest needs and expectations. Thank you again for sharing your experience with us. We look forward to welcoming you very soon. Kindest regards, Dima Hobeika
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Its a beautiful property with a lot of history. The staff at reception and concierge are great and always ready with solutions with a smile. However the door staff most of the times will ignore/not even offer to open the door even if you're with a kid in a stroller.
The housekeeping staff do a really good job, but they entered our room twice once at 9pm and once at 10pm when we were asleep. I think they were trying to make the room but it's a bit late for that I guess.
Restaurant staff is not so accomodating for young kids (toddler), generally we were never received with a smile or any accommodation for the yound ones (except occasional frowns) Overall it's a great stay, however some misses as above which I hope they can improve. Not in our best stay experiences.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip:Don't stay if you have kids less than 5 years old
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte-Carlo Société des Bains de Mer Monaco, General Manager at Hôtel Hermitage Monte-Carlo
Responded Sep 8, 2022
Dear Guest, We would like to thank you for taking the time to share your experience with us about your recent stay in Hotel Hermitage Monte-Carlo. Guest satisfaction is our priority, and we feel sorry to read that our services didnt not match your expectations. We have a 100% children friendly policy, indeed, we have special amenitites and activities books or facilities that are always displayed for them. It is true that our historically classified building presents sometimes some space management challenges. However, we took good notes of all your remarks, and a proper follw up shall be done with the concerned services. We value our guests comments as they are our most valuable means of monitoring services and is the only true way of achieving, as well as improving service excellence. We hope to have the pleasure of welcoming you back in our establishment and we remain at your disposal of course. Best Regards, Dima Hobeika Duty Manager
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This hotel is in a great location. The room was large, the bed was comfy. There was plenty of hot water. The staff making up the rooms were numerous, prompt, thorough and friendly. These are things I appreciate but could say about lots of decent hotels. I was expecting something more.
Yes the hotel has lots of molded ceilings and a bit designed by Albert Eiffel. But I’m not sure that alone merits the price tag.
Staff weren’t warm or accommodating, breakfast was a shambles with no vegan options - I literally got told abruptly after inquiring with several waiters that they could not accommodate a vegan. When I protested I was told they might be able to find me a carrot. Bizarre.. I didn’t take up the offer and instead left a hotel where my room was 1,650 euro a night and found an accommodating little cafe that made me avocado toast with a smile for the princely sum of 12 euros. I’m amazed the Hotel Hermitage can’t feed a vegan breakfast (and thinks I might want a carrot).
The hotel is vast and maze-like - so much so even staff sent me the wrong way to my room.
The pool is big but the loungers are almost in the water as there is no space for them around it. Staff are noisily watching videos on their phone under a sign saying to turn of your phone while I type this review.
Service makes a hotel memorable but this hotel seems to have forgotten to go the extra mile. I’m left wondering if anyone stays twice.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:Don’t stay here if you’re vegan and don’t want carrots for breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte-Carlo Société des Bains de Mer Monaco, General Manager at Hôtel Hermitage Monte-Carlo
Responded Oct 11, 2022
Dear Guest, Thank you for taking the time to leave a comment on your recent stay within the Hotel Hermitage Monte Calro. We feel sorry to read that service did not match your expectations and that some elements impacted your experience with us. We do have vegan options, as gluten free or vegetarian options. Our chefs and all their team are concerned about food alllergies, restrictions and preferences and always engaged to offer different alternative on the menus of all our restaurants. Your feedback is very important to us. We will make sure to follow up on that matter with the concerned teams to avoid occurence. Please rest assured that guest satisfaction is our priority and that it is very important for us to have your feedback in order to monitor and adjust our service levels, and to achieve our goal of continuous improvements. Therefore our Guest Relation Service would be happy to exchange with you directly to better understand and follow up on the different inconveniences you encountered during our stay. Again, please accept our apologies for the disgraments during your stay and we look forward to hearing from you. Remaing at your disposal, Best regards Dima Hobeika Duty Manager
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We have been visiting for 15 years and always looked forward to dining in the Limon Bar. Unfortunately this seems to have changed and now you need to book, they’ve stopped serving milkshakes which our kids have enjoyed in recent years. Very disappointing.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monte Carlo SBM Monte Carlo Société des Bains de Mer, General Manager at Hôtel Hermitage Monte-Carlo
Responded Oct 5, 2024
Dear Guest, First, we would like to thank you for your loyalty and for taking the time to leave a comment about your recent visit to the Limun in Hotel Hermitage Monte-Carlo. Guest satisfaction is our priority, and we are sorry to read that some elements impacted your experience with us. As you know, we always do our best to accommodate our guests requests, however, and specially when our hotel is running high occupancy, we of course recommend our guest to reserve their table in order to guarantee the availability upon their arrival. We also understand that thhe children missed their milkshake, despite seasonal menu changes, our colleagues will always do their best to accomodate our gests' preferences. Please be assured that we have well noted your remarks and that we will do our best to match your expectations in the future. We hope to have the pleasure of welcoming you back in our establishment. Best Regards, Dima Hobeika Duty Manager
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Saint Pardoux-Isaac, France75 contributions14 helpful votes
So sorry about this. I have only just seen I had messages on this. We didn’t use the pool to be honest but thankfully others have answered your question. Hope you enjoy your stay if you haven’t been yet.
There are more places to choose from in the Monte-Carlo area.
PRICE RANGE
C$792 - C$1,326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hermitage monte carlo
LOCATION
MonacoMonte-Carlo
NUMBER OF ROOMS
282
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hôtel Hermitage Monte-Carlo
Which popular attractions are close to Hôtel Hermitage Monte-Carlo?
Nearby attractions include The Private Collection of Antique Cars of H.S.H. Prince Rainier III (0.5 km), Casino Square (0.2 km), and Jardin du Casino (0.2 km).
