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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
My wife particularly wanted to go to Hallstatt on our trip around Austria. I chose this hotel based on its location and we stayed for two nights. I did realise it consisted of three buildings and found this clearly explained on the web. Having made...More
The romantic package is totally worth it. Free 3 course dinner and free ferry around the lake. great room and amazing view. staff was very nice in finding us a fan for our second night. restaurant very good with a lot of choices for breakfast....More
Everything is great here. The staffs are very professional and friendly. And the hotel provides hot kettle and disposable sandals. Last but not least, hair shampoo, conditioner, body wash and soap are all from l'occitane.
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Wife and I spent 3 nights at the waterfront location here during our honeymoon in July. There are several good and bad aspects.
Good:
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1) Modern. Very modern and stylish on the inside while quaint and pretty on the outside.
2) Quiet at night....More
The location is great, also the lake view. As positive must be told that is pet friendly, but I think that is insolent that a 200€/night hotel, at 09:00pm hasn't got warm water!! We called the reception and the answer was "it's normal due to...More
Thank Lia K
Response from HotelHallstatt, Manager at Heritage Hotel HallstattResponded 5 days ago
Dear Lia K,
thanks for your review.
It's not our standard that there is not enought warm water for everyone in the hotel. But during your stay we had a breakdown of our hot water boiler and the whole hotel was without warm water. We...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Details
Price range
US$147 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
54
Reservation Options
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Yes, there is air conditioning. We were there in September and were very comfortable in our room. Mind you most air conditioning in Europe does not turn your room into a meat locker as in the US. It turns off when you... More
Yes, there is air conditioning. We were there in September and were very comfortable in our room. Mind you most air conditioning in Europe does not turn your room into a meat locker as in the US. It turns off when you leave the room. You must insert your key card into a slot to activate the electric in your room upon entry and remove it on leaving, saving energy.
Response from SueCliff52 | Reviewed this property |
Our building had no lift, and had several steep flights of stairs. It was worth it to us for the fantastic views and to be in the old building (beautifully remodeled).
Canada (English)