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Sheraton Salzburg

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#11 of 138 Hotels in Salzburg
Certificate of Excellence
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Sheraton Salzburg
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939 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Singapore, Singapore
Reviewed 1 week ago

I stayed at the Sheraton in Salzburg for only night over the Christmas period. I found it to be a pleasant experience overall and had little to complain about. Pros: - Location: Fairly easy walks to the historical center of town and the garden next door is also nice. - Rooms: We were upgraded to a large suite as per...

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Helpful?
Thank alexlobov
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "alexlobov", Thank you very much for your feedback on TripAdvisor. I am happy that you were satisfied with your stay and that you enjoyed the time being at the Sheraton Grand Salzburg. At the same time, I would like to apologize for our bartender's attentiveness. I have already talked to the Bar Manager to make sure that this will...

Reviewed 1 week ago via mobile

Centrally located to many famous monuments and gardens, Sheraton's rooms are very comfortable and clean. The food is amazing and suitable for all ages while the staff is super friendly and amiable. The backward of the hotel faces the mirabella gardens which is a just a few minutes walk away ! Sheraton Salzburg is Perfect for a great stay in...

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Thank Shreesh A
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Shreesh, Thank you for your comment on TripAdvisor. I am very happy to hear that you very much enjoyed your stay at the Sheraton Grand Salzburg. My team and I are looking forward to hopefully welcoming you back at any time! With kind regards, Herbert Mosbruck

Arlington, Virginia
Reviewed 1 week ago

My mother and I stayed at the Sheraton Salzburg one Saturday night in November 2016. My mother flew in from the U.S. and I flew in from New Delhi and we were able to meet in Munich and take a short train ride to Salzburg. As we only had one afternoon and night in Salzburg, we wanted to make the...

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Thank amymichelle
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "amymichelle", Thank you for your feedback on TripAdvisor! I am very happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg. Thank you for all your compliments - I am really glad that we were able to meet your expectations. I am looking forward to hopefully welcoming you back soon! With best regards, Herbert Mosbruck

Reviewed 2 weeks ago

We and our teen-aged son just spent the Christmas holiday in Salzburg at the Sheraton and it was such a perfect holiday we are already making plans to repeat it next year! Truly, no place has more of the ambiance I associate with Christmas than Salzburg, and the Sheraton was a spectacular home base for all our explorations. The hotel...

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Thank KiawahDreamin
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "KiawahDreamin", Thank you very much for your lovely feedback. I am very happy to hear that you were satisfied with your stay! Thank you for your compliments to Malik and Konstantina - both are fabulous assets to our company and I am proud to lead such a great team. My team and I are looking forward to welcoming you...

Jakarta, Indonesia
Reviewed 2 weeks ago

Stayed there for a few days between Christmas and New Years Eve. Check in was fast, friendly and very helpful in getting us prepared for some sightseeing. Our room was at the backside of the hotel on a high floor, with beautiful views of Salzburg Castle. Special credit goes to all staff in the club lounge, they were exceeding all...

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Thank jtkJakarta
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "jtkJakarta", Thank you for your feedback on TripAdvisor. I am happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg. Thank you for your compliments to our Club Lounge Team - I have already forwarded your lovely words. My team and I are looking forward to welcoming you back at any time! With best regards, Herbert...

Moscow, Russia
Reviewed 2 weeks ago via mobile

Sheraton Salzburg - we found this hotel at the very last minute, when our trip planning was almost complete)) and we did not regret a minute about it! Excellent big room, fantastic breakfast and an outstanding service from reception, concierge and room service staff! Thank you, Sheraton Salzburg!)))

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Thank Dmitry V
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Dmitry, Thank you very much for your comment on TripAdvisor. I am very happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg. My team and I are looking forward to hopefully welcoming you back! With best regards, Herbert Mosbruck

Hermosa Beach, California
Reviewed 2 weeks ago

Great location, super friendly staff, fabulous Club Lounge with a great range of food & drink options. Very well appointed and spacious rooms, we even had a lovely view of the fortress and mountains overlooking the Maribel gardens. Definitely coming back to stay again at this lovely hotel!

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Thank sundevil731
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "sundevil731", Thank you for your lovely feedback! I am glad that you enjoyed your stay to the fullest! My team and I are looking forward to welcoming you back. With best regards, Herbert Mosbruck

S
Reviewed 2 weeks ago

the room was Sheraton quality,which means large and furnished tastefully,comfortable bed,good bathroom with a bathtub and shower,equipped with all the accessories needed,welcome package gives a nice feeling,very clean polite and helpful staff.The breakfast very rich,but the price is too high(31,50 per person).located on 15-20 min.walk to the center,but there are few bus stops to the city center next to the...

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Thank S V
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "S V", Thank you for your comment on TripAdvisor. I am happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg. At the same time, I would like to apologize that you perceived the buffet breakfast as too expensive. Nevertheless, my team and I would like to welcome you back at our hotel at any time!...

Sheffield, United Kingdom
Reviewed 2 weeks ago

Check In was warm and friendly and the staff really have it going on here, many of whom seem to have been there some time and have clearly developed a great team. The new rooms are really nice, with two Samsung TVs (big one in the bedroom, small one in the bathroom) modern digital safe, Bose radio, loads of wardrobe...

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Thank rkid001
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "rkid001", Thank you for your review on TripAdvisor. I am happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg und thank you for your lovely words! My team and I are looking forward to welcoming you back soon. With best regards, Herbert Mosbruck

Marbella, Spain
Reviewed 3 weeks ago

Right from the start you are greeted by the doorman and bell boys who quickly take your bags from the freezing cold to the lovely warm reception. we were seen to straight away and checked in. The room was amazing with the most comfy bed ever. The concierge was extremely helpful with advising sights to see and gave us a...

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Helpful?
Thank UFernando
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Fernando, Thank you for your lovely comment on TripAdvisor. I am happy to hear that you had a satisfying stay at the Sheraton Grand Salzburg. My team and I are looking forward to welcoming you back at any time! I also wish you a good start to 2017 and a happy new year. With best regards, Herbert Mosbruck

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Mirabell
Restaurant Mirabell
Cuisines: Austrian, European, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $233 - $790 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Salzburg 5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton
Hotel Style:
#1 Business Hotel in Salzburg
#8 Family Hotel in Salzburg
#9 Luxury Hotel in Salzburg
#13 Romantic Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Salzburg staff and other travellers.
5 questions
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9 months ago
Sherman, Texas
over a year ago
Sydney, Australia

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Questions? Get answers from Sheraton Salzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask the rooms with the garden view”
 of 5 bubbles 104sv, 31 Dec 2016 | Read review
“Ask for a room on the 5th/6th floor which have recently been refurbished and ask for a view of the Mirabell gardens”
 of 5 bubbles rkid001, 30 Dec 2016 | Read review
“Get a room or suite on the renovated floors overlooking the park”
 of 5 bubbles NoelW552, 27 Dec 2016 | Read review
“Be careful you don't want the other side of the river...”
 of 5 bubbles wazza2222, 12 Dec 2016 | Read review
“I would ask for a room at the back of the hotel facing towards Mirabell.”
 of 5 bubbles jfdjr, 4 Dec 2016 | Read review
5 of 5
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