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Crowne Plaza Hotel Salzburg - The Pitter

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#15 of 132 Hotels in Salzburg
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Crowne Plaza Hotel Salzburg - The Pitter
Crowne Plaza Hotel Salzburg - The Pitter
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1,528 Reviews from our TripAdvisor Community

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Showing 1,067: English reviews
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New York
Reviewed yesterday NEW

The service was exceptional! Everyone was so polite and willing to go above and beyond to help in any possible way. Great hotel and food. Clean and well maintained. We would highly recommend to anyone!

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Helpful?
Thank Barkha K
Singapore
Reviewed 2 days ago NEW

The Crowne Plaza has a good location over the river from the old city with beautiful views over to the fort from the sixth floor bar. All the sights and attractions are in easy walking distance and Salzburg is very safe at night even if you go out to dinner late. We were in a spacious second-floor modernised room, with...

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Helpful?
1Thank George H
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear George, We are very happy that you liked your stay at our Crowne Plaza Salzburg – The Pitter and we thank you very much for your excellent feedback. It is good to hear that you liked the location of our hotel as indeed everything is in easy reach. Thank you very much for your satisfaction with the appointments of...

Zurich, Switzerland
Reviewed 1 week ago via mobile

The hotel is nicely located but overpriced. I have stayed at better 3 star hotels. The hotel itself is an ugly place without a comfortable common area to be seen as you would expect from a hotel in this class range. Rooms are worn and again not up to standard. Multiple small lacks of attention from room service are also...

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Helpful?
Thank Luis M
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Luis, Thank you for your feedback on your stay at our hotel. We are very sorry that you were not satisfied with your stay and that you did not like the style of our hotel. Since we bought the hotel a few years ago we are renovating it part by part. In 2014 be remade the public parts of...

Atlanta
Reviewed 1 week ago

This is a great hotel to stay for visiting Salzburg. Location - This hotel is within easy walking distance from the train station. (Pretty straight forward, easy walk of about 10 mins). It is also close to the old town (10 mins walk). There's multiple restaurants nearby as well. Room - The junior suite room is large and modern with...

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Helpful?
Thank siberia129
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear guests, What an excellent review you have given us here. Thank you very much for your excellent feedback and your recommendation of our hotel. It is wonderful to hear that you would like to stay again with us. Thank you very much for this very kind compliment. We are delighted that you felt so well assisted by our staff...

Berlin, Germany
Reviewed 1 week ago

For three days the double room on the second floor was OK, I would like a larger room for a longer stay. The Staff are friendly and helpful, English spoken freely. Under ground parking near by at extra cost. the location of the Hotel is such that seeing the sights of Salzburg on foot is not a problem, so the...

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Helpful?
Thank maerz38
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear guests, Thank you very much for enjoying your stay at our hotel Crowne Plaza Salzburg – The Pitter. We are very delighted that you liked the location of our hotel as well as the friendliness and helpfulness of our staff. We are sorry to hear that the room was a bit too small for your comfort. Of course, we...

Reviewed 1 week ago via mobile

My daughter and I were lucky enough to stay at this beautiful hotel to celebrate her 18th birthday. On our arrival the hotel staff had been extremely kind in leaving in our room a bottle of cava and strawberries in chocolate and a lovely bitrthday message. Room was spotless and had everything including robe , slippers, water and chocs. The...

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Helpful?
1Thank Max H
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Max, Thank you so much for this very kind and wonderful feedback. It has been very nice to have you and your daughter as our guests and we are delighted that you enjoyed your time here greatly. It is good to hear that you liked the room and its appointments and also our breakfast buffet at the IMLAUER Sky...

Corby, United Kingdom
Reviewed 2 weeks ago

We had a beautiful room on the 5th floor with views from our huge windows. The room was very well equipped and was beautifully decorated/furnished. The staff at check in/out were extremely helpful and friendly. Ideal location, 5 minutes walk from the Mirabell Gardens and then over the river into the heart of Salzburg. The roof top bar/restaurant was a...

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Helpful?
1Thank Jo G
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Jo, What a great feedback for us that from now on you would like to stay at our hotel on your annual trips to Salzburg. This is indeed a huge compliment for us and we thank you very much for that. We are very delighted that you enjoyed your stay so much and were very satisfied with the room....

Reviewed 3 weeks ago via mobile

Spent the day here and when I came back to my room, it was 80 degrees with the air on. Called the front desk asking how to get the air to work or any way to make the room not over 80 degrees and he kept telling me rudely to "open a window". I finally had to ask for a...

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Helpful?
Thank Katherine P
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Mrs. Katherine, Please let us again apologize. We are very sorry that the room was too warm for your comfort. The heating system works automatically and is adjusted to a normal room temperature. We will however have a look at the heating system in this room. Please let me also assure you that our staff meant no harm in...

Reviewed 3 weeks ago via mobile

This hotel is in a good location a couple of blocks from old town. It has recently been remodeled, very modern and comfortable. The rooms are spacious for being in a city this old and very comfortable. The staff is very friendly and helpful, I highly recommend this hotel.

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Helpful?
Thank Cjahntz
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Cjahntz, We are delighted that you had such a pleasant stay at our hotel and can recommend it to other guests. Thank you very much for your wonderful feedback and your satisfaction with the friendliness and helpfulness of our staff and with the modern style of the room. I hope that we may welcome you again at our hotel...

NY
Reviewed 4 weeks ago

we had a lovely stay at this popular downtown hotel. we had the presidential suite, which was wonderful, two bedrooms, and recently refurbished. great bathroom. the restaurant/bar on the 6th floor has excellent views over the town, and beyond. the breakfast is done very well, with made to order eggs, and omelets, most enjoyed. the restaurant/bar in the basement is...

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Helpful?
1Thank BuddhistNYC
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear BuddhistNYC, It is great to hear that you had a most pleasant stay at our Crowne Plaza Salzburg – The Pitter. Thank you for your satisfaction with the appointments of the room and with the breakfast buffet. We are happy to heat that you enjoyed a visit to both our restaurants, the IMLAUER Sky – bar & restaurant on...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In 2014 the hotel Crowne Plaza Salzburg - The Pitter was newly renovated and extended. € 15 Mio were spent to create new perspectives and dimensions. Experience typical ,,Salzburg flair" at this traditional hotel, which was already opened by the Pitter family in 1864. This ,,Grand Hotel" offers 198 rooms and suites and is located directly in the city centre of Salzburg. Reach the famous Mirabell Garden & Castle within 2 walking minutes and the main station within 7 minutes by foot. "Salzburg Airport W.A. Mozart" is easily accessed by car or public transport (Bus number 2) within 15 - 20 minutes. Indulge yourself in a brand-new, spectacular location above the roofs of Mozart's city and enjoy drinks and delicacies of our cuisine. Experience the magic of Salzburg at highest level at the IMLAUER SKY - Bar & Restaurant. Open throughout the year from breakfast until at least 1 am! Typical, regional delicacies and a selection of over 30 beer specialties is served at the oldest beer cellar in town, at our legendary "PitterKeller". During fair weather the "PitterGarden" is open for you. New fitness area with sauna and mountain views from the private rooftop-terrace. Hotel guests relax and train there at no extra cost. Endless possibilities at the newly built ,,Pitter Event Center" for YOUR event. 6 glass domes and a total space of 450 sqm make the "Pitter Saal" unique in Austria. ... more   less 

Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $156 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg
Hotel Style:
#12 Luxury Hotel in Salzburg
#14 Business Hotel in Salzburg
#14 Romantic Hotel in Salzburg
#17 Family Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Salzburg - The Pitter staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Salzburg - The Pitter staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms 241 and 242 are very quiet”
TheHorseys, 23 Apr 2017 | Read review
“If you can, pay a little more and upgrade to a superior room”
LarryJ917, 15 Mar 2017 | Read review
“Top floors”
Ndocca, 4 Feb 2017 | Read review
“Go else where.”
Angelrose1327, 1 Feb 2017 | Read review
“family room is huge, can fit 4 ppl”
Liaspace, 22 Jan 2017 | Read review
5 of 5