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Crowne Plaza Hotel Salzburg - The Pitter

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#15 of 138 Hotels in Salzburg
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Crowne Plaza Hotel Salzburg - The Pitter
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1,474 Reviews from our TripAdvisor Community

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Showing 1,036: English reviews
Castro Urdiales, Spain
Reviewed yesterday NEW

We stayed here over Christmas. The room was spacious (we had a wheelchair with us and could store it in the room without it causing any problems) and the bathroom looked to be brand new. The staff were all helpful, especially dealing with a transport problem that BA had messed up. The roof top bar is a great place for...

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Helpful?
Thank lce2
Reviewed 1 week ago

A modern, very comfortable hotel. The room was spacious with a seating area, large wardrobe and bathroom. Situated not far from the main attractions of Salzburg, perfect for our 4 night trip. Very smooth check in and good concierge service. We ate in the Imlauer Sky restaurant to celebrate a special birthday,and although a little expensive, could not fault the...

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Helpful?
Thank Beautilicious56
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Beautilicious56, Thank you very much for your kind and wonderful feedback. It is excellent to hear that you enjoyed your stay at our Crowne Plaza Salzburg - The Pitter and we thank you very much for your satisfaction with the room and the location of our hotel. We also thank you for visiting and enjoying both our restaurants. We...

Brisbane, Queensland, Australia
Reviewed 1 week ago via mobile

We stayed here for 2 nights after Christmas. We took a taxi from the train station (only about 1km and cost €7). I booked 2 rooms as this wa all they had available at the time, they were interconnecting which I wasn't expecting so that was great. Breakfast was great on the top floor - beautiful views of the snow...

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2Thank AJ_8999
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear AJ_8999, Thank you very much for staying with your family at our Crowne Plaza Salzburg – The Pitter. I am glad that you liked your stay very much and I would like to apologize again for the breakfast box. This was indeed not appropriate and we already discussed it in our team and will improve the breakfast box for...

UK
Reviewed 2 weeks ago via mobile

Great location within easy walking of the attractions. Parking garage close by. Excellent breakfast with everything you could wish for with the best scrambled eggs. Agree re previous comments regarding housekeeping and having to hang notice on the door as we returned at 4pm to a room still not made up. Also, checking in on Christmas Day we found we...

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Helpful?
Thank suzmay
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear suzmay, We thank you very much for another review on your stay at our hotel. We are glad that you liked our breakfast buffet very much. Please apologize that your room was not ready at your return to the hotel. Please apologize for any inconveniences. As to the dinner on Christmas Day, we can assure you that our staff...

Reviewed 2 weeks ago via mobile

The family rooms are small and are not separated with door. You can upgrade to family suite with 15€ per night which seems fair. Quiet hotel but not in the center of town. You need about 20 minutes walk to the old town, or else you can go by taxi for approx 5€ (which is ok if you are a...

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Helpful?
Thank Antonis Z
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Antonis, Thank you very much for your visit to our hotel and for your feedback. It is nice to hear that you liked our breakfast buffet and the IMLAUER Sky – bar & restaurant on the 6th floor. Our hotel is an easy walk from the sightseeing spots of the old town, but as you wrote one can also...

Biddulph, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for 4 nights over New Year First off I'll get the bad points out of the way When checking in as I am a Spire member I asked about access to the club lounge I was informed that as the hotel was run as a franchise and not by IHG they did not have a club lounge...

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1Thank andym1954
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Andy, We are very delighted that you stayed at our hotel and gave us this very good feedback. We are sorry that you were disappointed about the different amenities in IHG run CPs and franchise CPs. We are sure IHG can give you a sufficient reply if you post your complaint to them. We are also sorry that you...

LAS VEGAS
Reviewed 2 weeks ago

We stayed in the Mahler suite, two rooms with separate bathrooms (the second bath only had toilet and sink), two giant flat screen TVs, hardwood floors, bathrobes and slippers, minibar, wine and snacks, free sweets, tea and coffee, water. The beds were large and comfortable. There was a nice restaurant and bar (we only went to the bar) at the...

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Helpful?
Thank FREQ_DINER10
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear FREQ_DINER10, Thank you very much for your amazing feedback. We are very happy that you had a pleasant stay at our Crowne Plaza Salzburg – The Pitter and we thank you very much for your great satisfaction with our hotel. It is good to hear that you liked the comfort of the room and its amenities. We are very...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Triple executive queen room was large and good for three people travelling for a short break. Air con doesn't come on when it's cold so our room felt a bit hot- opening the window in the below freezing night would have been impractical for the person nearest the window. We enjoyed some of the local cafes and restaurants in the...

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Helpful?
Thank she2112
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear she2112, Thank you very much for staying at our hotel with your family and for giving us a very good feedback. We are glad to hear that you liked your stay and fond the room very agreeable. We are very sorry that it was too warm for your comfort. Please apologize. Thank you very much for your satisfaction with...

Hoboken, New Jersey
Reviewed 2 weeks ago

For a short stay, this was a perfect location as we were traveling from the station to different towns. This hotel is a ten minute walk from the station and a ten minute walk to the main town. The staff were courteous and helpful and the breakfast restaurant had a stunning view and a great selection. The rooms were large...

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Helpful?
1Thank Alex L
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Alex, It is very good to hear that you found the location of our hotel perfect for your needs. Thank you very much for your kind feedback and for staying at our hotel. We are glad that you had a pleasant stay and we thank you for your satisfaction with the friendliness and helpfulness of our staff. Thank you...

Hong Kong, China
Reviewed 3 weeks ago via mobile

Rooms were spacious, clean, newly renovated. We were nervous about being close to the elevator & street side but we were pleasantly surprised by how quiet things were. The pub was also very pleasant. Location is great and within walking distance to center.

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Helpful?
Thank Sarah B
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Sarah, We are very happy that you enjoyed your stay at our Crowne Plaza Salzburg – The Pitter so much. Thank you for your very good feedback and your satisfaction with the location of our hotel and with the quietness of the room. It has been very nice to have you with us and we would be happy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In 2014 the hotel Crowne Plaza Salzburg - The Pitter was newly renovated and extended. € 15 Mio were spent to create new perspectives and dimensions. Experience typical ,,Salzburg flair" at this traditional hotel, which was already opened by the Pitter family in 1864. This ,,Grand Hotel" offers 198 rooms and suites and is located directly in the city centre of Salzburg. Reach the famous Mirabell Garden & Castle within 2 walking minutes and the main station within 7 minutes by foot. "Salzburg Airport W.A. Mozart" is easily accessed by car or public transport (Bus number 2) within 15 - 20 minutes. Indulge yourself in a brand-new, spectacular location above the roofs of Mozart's city and enjoy drinks and delicacies of our cuisine. Experience the magic of Salzburg at highest level at the IMLAUER SKY - Bar & Restaurant. Open throughout the year from breakfast until at least 1 am! Typical, regional delicacies and a selection of over 30 beer specialties is served at the oldest beer cellar in town, at our legendary "PitterKeller". During fair weather the "PitterGarden" is open for you. New fitness area with sauna and mountain views from the private rooftop-terrace. Hotel guests relax and train there at no extra cost. Endless possibilities at the newly built ,,Pitter Event Center" for YOUR event. 6 glass domes and a total space of 450 sqm make the "Pitter Saal" unique in Austria. ... more   less 

Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6 | 5020 Salzburg, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $155 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg
Hotel Style:
#12 Luxury Hotel in Salzburg
#14 Romantic Hotel in Salzburg
#14 Business Hotel in Salzburg
#18 Family Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Salzburg - The Pitter staff and other travellers.
41 questions
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Mexico City, Mexico
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Questions? Get answers from Crowne Plaza Hotel Salzburg - The Pitter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our second floor room faced the street but no problems with noise.”
 of 5 bubbles Beautilicious56, 10 Jan 2017 | Read review
“Choose a family suite if you can”
 of 5 bubbles FREQ_DINER10, 2 Jan 2017 | Read review
“Great location and some of best views of city”
 of 5 bubbles FlyBlue14, 23 Dec 2016 | Read review
“Ramp for wheel chair around other side of hotel . To be fair , i wouldn't recommend Salzburgh for anyone wheelchair bound .”
 of 5 bubbles TheAlijon, 11 Dec 2016 | Read review
“I would highly recommend the suites on 5th floor for total luxury.”
 of 5 bubbles Icecube68, 28 Nov 2016 | Read review
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