We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mercure Salzburg City

Show Prices
#23 of 138 Hotels in Salzburg
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Mercure Salzburg City
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

939 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 447: English reviews
Munich, Germany
Reviewed 2 days ago NEW

I got upgraded to business class room because I signed up with Accor hotels. The staff is friendly enough, there is also free wifi and printer services at the lobby. The room was large and there was also the availability of a fridge. Cleanliness was good. What I did not like was the knocking of the doors early in the...

 Report
Helpful?
Thank SheenaSt
Belo Horizonte, MG
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Ruy Alexandre N... M
Manila, Philippines
Reviewed 1 week ago

This is a classic bait and switch hotel. This is the kind of place that views you not as a guest but as a customer. This place is in the business of business and not in the hospitality business. Before I start the review: My rating is 2.5 stars, with a star going to the comfortable bed, a star for...

 Report
Helpful?
2Thank hotelreview77
Calgary
Reviewed 1 week ago via mobile

The hotel is clean, regularly decorated and functional. The front staff were very friendly and helpful. The hotel is a bit away from all sights and is about a 30 mi. Walk to the downtown. Otherwise great place

 Report
Helpful?
Thank kkrause01
Stockholm, Sweden
Reviewed 1 week ago

Nice spacious rooms that were very clean, warm and quiet. The beds were very comfortable. The only downside was that the hotel was far from the city centre. It was a 20 minute hike which is fine when you are young and fit but not so good for a senior citizen like me. The restaurant breakfast east first class but...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 196diannea
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Overall stars ­- 4 of 5 Hotel staff ­- 4 of 5 Restaurant staff - 4.5 of 5 Room service staff ­- Did not use Housekeeping staff ­- 4 of 5 Room - 4 of 5 Room size - small to medium Bed comfortable rating - ­4 of 5 Restaurant / breakfast ­- 3 of 5 limited range, I expecte...

 Report
Helpful?
Thank LorenzSingapore
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for sharing your experience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Stafford, United Kingdom
Reviewed 2 weeks ago

Spent 3 nights in Salzburg to celebrate New Year. This hotel was really nice. Very comfortable room and good breakfast. Staff were very friendly and helpful. Would definitely recommend this hotel. Looking forward to going back at some point, even though we didn't find Julie Andrews !

 Report
Helpful?
Thank MikeWinks
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for the great review of our hotel! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you again for your kind feedback, and we hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Reviewed 2 weeks ago via mobile

Visited it in 2010. Modern clean hotel. Just what you need for your stay. Walking distance to the Congress. Friendly staff, spacious room. As I remember I could see a rail station from my room. Lovely Salzburg :)

 Report
Helpful?
Thank Patricia E
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Reviewed 3 weeks ago via mobile

Rooms are just fine with basic amenities. Staff is friendly. You can leave you luggage in locker room for no charge. Hotel is about 5 mins walk from the Salzburg hauptbahnhof (train station). General stores eg. Spar and Billa are located about 5-10mins away. Right opposite is is Bangkok Thailand dishes restaurant for must try south Asia spicy cuisine. Altstadt...

 Report
Helpful?
Thank RiChA S
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Reviewed 3 weeks ago via mobile

Stayed 3 nights. Room was next to the car park and the bins. Woke everyday to the reversing beeps the the bin truck or the dragging of bins and cases. Room was left half cleaned with all wet towels left on floor. Called room service and rudely told kitchen is closed even though the room service menu states otherwise. Room...

 Report
Helpful?
Thank Kristy M
Jan M, General Manager at Mercure Salzburg City, responded to this review

Dear guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

219 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (193)
Viewed
Room/Suite (59)
Viewed
Bathroom (28)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (18)
Viewed
View from Room (2)
Viewed
Dining (10)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Dining (5)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Salzburg hotels
0.3 km away
Mercure Salzburg Central
Mercure Salzburg Central
#33 of 138 in Salzburg
772 reviews
0.5 km away
NH Salzburg City
NH Salzburg City
#28 of 138 in Salzburg
1,391 reviews
0.7 km away
Crowne Plaza Hotel Salzburg - The Pitter
Show Prices
Show Prices
Show Prices
0.4 km away
Hotel Mozart
Hotel Mozart
#12 of 138 in Salzburg
954 reviews
0.7 km away
Ramada Hotel Salzburg City Centre
0.3 km away
Holiday Inn Salzburg City
Holiday Inn Salzburg City
#42 of 138 in Salzburg
584 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Salzburg City Le Sel
Mercure Salzburg City Le Sel
Cuisines: European, Austrian, International, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Salzburg City Hotel is situated in peaceful, leafy surroundings, not far from the hustle and bustle around Mozart & Co. Whether you're visiting the Salzburg Festival or the Red Bull Arena, the hotel is in the ideal location, easily reached bypublic transport or by car. Those who yearn for indulgence and peace in between soaking up art and culture or attending seminars and meetings will get what they are looking for in the Le Sel restaurant - prized for its cuisine and fine wine.. ... more   less 

Additional Information about Mercure Salzburg City

Address: Bayerhamerstrasse 14/A, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $101 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salzburg City 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com and Travelocity so you can book your Mercure Salzburg City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Hotel Style:
#3 Green Hotel in Salzburg
#10 Best Value Hotel in Salzburg
#18 Luxury Hotel in Salzburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Salzburg City staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Mercure Salzburg City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a nice room at the front, although none have mountain or sea views”
 of 5 bubbles MikeWinks, 1 Jan 2017 | Read review
“Facing the mountain at the back.”
  • Twin bedroom
 of 5 bubbles Y9389CDpaulam, 11 Dec 2016 | Read review
“Double room”
 of 5 bubbles TurgayT_12, 11 Dec 2016 | Read review
“Away from children's play area”
 of 5 bubbles lizzie12, 29 Oct 2016 | Read review
“ask for a room with a view of the gardens”
 of 5 bubbles 528shirb, 9 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay