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ARCOTEL Castellani

Alpenstrasse 6, Salzburg 5020, Austria (Formerly Castellani Parkhotel)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • Salzburg Fortress (Festung Hohensalzburg)
    1.0 km
  • 4 star hotel
  • Free Parking
Reviewed 1 week ago
Great hotel
Great all over! Location great. Friendly staff and service... more
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421 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Sydney, Australia
Reviewed 1 week ago via mobile

Great all over! Location great. Friendly staff and service. Spacious comfortable rooms. Breakfast was awesome with variety for all. The attractions were walking distance. Not much to fault really. Recommended.

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Helpful?
Thank Annie2036
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Reviewed 2 weeks ago via mobile

We stayed here late December 2016, front staff were very kind and welcoming. Our room was a good size and clean with a bonus Mozart Ball on each pillow which was a great touch :) We walked to the central city each day as it wasn't too far although I think there was a bus about 300m down the road...

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Helpful?
Thank JMCarter_NZ
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for the the great review! I'm very pleased you enjoyed your stay with us at ARCOTEL Castellani Salzburg. I have passed your positive feedback on to our team here about the great service you received. We look forward to seeing you back soon. Kind regards Sabrina Retzlaff Front Office Manager

Reviewed 13 December 2016

Great location slightly out of town but with good bus connections. Consider the Salzburg card for 24 / 48 hours which gives great attractions access & free bus travel. Nice ambience & friendly helpful staff - printed boarding cards cheerfully for flights!

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Helpful?
Thank Jim G
Warminster, Pennsylvania
Reviewed 8 December 2016

Very nice hotel in Salzburg. The room was clean and comfortable if a bit small. This however has been more the norm in our trip throughout Europe. The staff was friendly and helpful when we had questions. Good breakfast with both hot and cold choices. Good choice for the traveler looking for a reliable comfortable hotel in Salzburg.

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Thank TonyJ85
Calgary, Canada
Reviewed 3 December 2016 via mobile

Very well situated, comfortable, quiet and elegant. Lovely reception area, plentiful and hearty breakfast, and contemporary rooms containing ultra comfortable king size bed (two twin beds pushed together) each with separate duvet for added comfort and warmth.

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Helpful?
Thank dth138
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Santa Barbara, California
Reviewed 1 December 2016

Excellent stay at a very reasonable price. Our room was nicely furnished, comfortable and spotless. The hotel is also within walking distance of downtown shops, restaurants and other attractions, so leave your car in their ample parking area and avoid traffic. The staff is also terrific. We pulled into town around 11 am and they let us check into our...

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Helpful?
Thank JKworldtravelers
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for the the great review! I'm very pleased you enjoyed your stay with us at ARCOTEL Castellani Salzburg. I have passed your positive feedback on to our team here about the great service you received. We look forward to seeing you back soon. Kind regards Sabrina Retzlaff Front Office Manager

South Australia
Reviewed 30 November 2016

I'd rate our room 3 stars. We had a small, twin room (as requested) which came with small, single beds, but we had to make our own as bedding was left folded at the foot of the bed. (I've never come across this before in my travels.) Beds were firm but comfortable, and the pillow was also comfortable. We couldn't...

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Helpful?
Thank V W
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, thank you for taking the time to review ARCOTEL Castellani. I'm sorry to read that you didn't enjoy some aspects of your stay with us. All feedback is used as a training tool as we are continually striving to improve the service we provide to all of our guests. I appreciate your feedback, and apologise for the inconvenience...

Singapore, Singapore
Reviewed 27 November 2016 via mobile

Generally. The hotel's location was not bad. But would appreciate more detailed instructions on getting to and fro would be better..found out that we could get there by tram service 3 and to alight at specific bus stop. Relatively easy. Hotel staff were friendly. Breakfast was OK. However. Would be good to include coffee and tea in room with kettle....

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Helpful?
Thank francis654
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor following your stay with us. I appreciate your feedback and I'm pleased you enjoyed your stay with us. On our homepage you can find information's about getting to the hotel with public transports. Thank you for choosing to stay with us and I hope to see...

Nottingham
Reviewed 1 November 2016

Nice clean hotel and very reasonably priced. Good location just outside of the centre but only a 15 minute walk to all the shops and restaurants. Rooms were a good size and the reception staff were very helpful.

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Thank AlwaysaMagpie
London, United Kingdom
Reviewed 18 October 2016

The Arcotel Castellani is a very nice and functional hotel with modern, comfortable rooms. It is located just a few bus stops away from Salzburg's historic centre which makes it a great base to explore the city. And most importantly, the staff were fantastic and extremely helpful. Thanks so much!

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Helpful?
Thank HighlanderJan
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Jan, Thanks for the fabulous review! I have passed your compliments onto our staff, I'm pleased you enjoyed our hospitality. We look forward to seeing you back again in the near future. Kind Regards Sabrina Retzlaff Front Office Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Salieri
Restaurant Salieri
Cuisines: Austrian, European, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The ARCOTEL Castellani offers a perfect combination of pleasure, enjoyment, creativity and relaxation. The 4-star hotel boasts seminar rooms, two restaurants, a large garden, a fitness and relaxation area as well as the baroque St. Josephskapelle for weddings and christenings. Just a few minute's walk away from the city centre, there's no better place to experience the abundance of culture and sporting opportunities that Salzburg has to offer! ... more   less 

Additional Information about ARCOTEL Castellani

Address: Alpenstrasse 6, Salzburg 5020, Austria (Formerly Castellani Parkhotel)
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $97 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARCOTEL Castellani 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Castellani Parkhotel Salzburg
Castellani Parkhotel Hotel Salzburg
Hotel Style:
#12 Business Hotel in Salzburg
#26 Luxury Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from ARCOTEL Castellani staff and other travellers.
8 questions
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Milton, Florida
over a year ago
south shore new york
Pasadena, California
over a year ago

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Questions? Get answers from ARCOTEL Castellani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thin walls - ask for a quiet location”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“I think all rooms are good as it is away from the main street ,bathrooms nice and clean .”
 of 5 bubbles evelinh2014, 12 Oct 2016 | Read review
“there is a dependance in the garden...”
 of 5 bubbles 766monicag, 22 Sep 2016 | Read review
“Rooms not facing the front of the hotel may be quieter as it's on a somewhat busy road.”
 of 5 bubbles Docoutside, 4 Aug 2016 | Read review
“Garden view”
 of 5 bubbles Pepi_Guido, 30 Jul 2016 | Read review
5 of 5