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Hotel Neutor

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312 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2016

Someone was smoking something when they decided they could list this place as 4 star! At a stretch it would be a 2.5 star! The rooms are very tired, paint off, no cooling apart from a noisy pedestal fan, a lift from Noah's day .... And none of the safe's worked. The bed was comfy, the shower was hot and... More 

Thank Greg R
2 reviews
Reviewed 26 June 2016

Not as expected in the pictures. Bed comfortable and room clean. Limited wifi and overpriced. Advantage is a short walk to the old city. There were aspects that needed fixing. Very disappointed as we ended up across the road from main hotel and lift only took 2 people-took a while for whole group to settle into rooms. Staff very helpful... More 

Thank l0veh0lidays123456
Castellon de la Plana, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2016

They lost some of my clothes in the laundry and they did not recognize it. I have been sharing a lot of emails with them but they are always telling me that I did not leave the clothes. The room is very poor for the prize you pay for it and you cannot even lunch or dinner in a suppose... More 

1 Thank jmurriah

Travellers are raving about these Salzburg hotels

Sofia, Bulgaria
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2016

Wonderful city, pleasant weather. Food, drink, people- perfect :) Hotel location is perfect for our goals, but the breakfast so expensive at all, also the wi-fi conditions are not satisfactory. At all we had a very good holiday :)

Review collected in partnership with Amoma.com

Thank polinai416
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 May 2016

Don't think the good reviews and description match the hotel. The photos look better than the real thing. I cant stand overly critical reviewers but really couldn't find any redeeming features and this tired hotel really needs a revamp. Maybe the rooms and corridors in the main building are better than its poor relation across the road. Unlike the description... More 

Thank Jenny H
Brisbane, Australia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2016

The location is great, just a short walk into the centre of town, although you don't get nice water or city views from the property. The staff were lovely and the place was clean. The only small 'complaint' I have is that they upgraded my single room to a double room but didn't upgrade the linen on the bed to... More 

Thank 50Amy
Grove City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2016 via mobile

When we arrived in Salzburg we were hoping to find a place in the town center. We were unable to navigate to find some recommended places and found Hotel Neuter just through a tunnel. The staff here was extremely helpful, calling to check on attractions and helping with the cafe. The room was clean, modern and very comfortable. It was... More 

Thank James E
London, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 February 2016 via mobile

We had a good size room with a balcony. It was lovely to relax and enjoy the sunshine. Bed was comfortable, had a good night sleep. The reception of the hotel was in a separate building which was across the road. Took about 5 min walk to get to the historic town centre.

Thank Sandpilgrim
Shrewsbury, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 January 2016

I was a lone traveller, visiting Salzburg for a concert in the Festival Hall. The location was perfect: a bus stop outside the hotel on a main bus route from the airport and a short walk into the Aldstadt through the tunnel. Service was good, with the reception staff speaking good English. The room was warm and clean, and was... More 

Thank BrianEvans1970
Alberta, Canada
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 December 2015

I don't think it's a 4 star hotel but it's really nice enough for a few days visiting Salzburg. It has parking right by the hotel which helps (pay extra but that's common for everyting in Europe, just expect it). Nice hotel personal, they spoke English. It's a perfect destination for exploring the old part of town. Just a short... More 

Thank Hanneke S

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All Management Photos (22)
Room/Suite (7)
Hotel & Grounds (5)
Bathroom (6)
Dining (3)
Other (1)
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel "Am Neutor Hotel Salzburg Zentrum" is located in the heart of the city of Mozart!In just 3 minutes you can reach the Getreidegasse, as well as the Festival House.A stay at this hotel promises you the central location and thus to be in the middle of the city. All attractions and cultural sites of Salzburg are within reach. The famous Getreidegasse, the festival halls, numerous attractions, galleries, museums, shops and cafes are located in the immediate vicinity.The Hotel Neutor places emphasis on hospitality. The receptionists endeavour to satisfy the guests’ needs and concerns. We would be happy to assist you in recommending and booking tickets and tours.You can book our rich breakfast buffet on-site.Drinks can be ordered at the bar or café around the clock.All rooms are equipped with toilet, shower / bath, safe, cable TV, luggage rack, WiFi and desk. ... more   less 

Additional Information about Hotel Neutor

Address: Neutorstrasse 8, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $79 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neutor 4*
Number of rooms: 90
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Hotel Style:
#49 Luxury Hotel in Salzburg
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Questions & Answers

Questions? Get answers from Hotel Neutor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ok for 1 or 2 nights if you are looking to stay in the centre but if staying longer choose another hotel.”
 of 5 bubbles 930NicolaB, 4 Aug 2016 | Read review
“Close to old city .....”
 of 5 bubbles gregrG952PF, 9 Jul 2016 | Read review
“Choose a room away from the tunnel”
  • 2 mins walk from this tunnel is the old town
 of 5 bubbles Cinesanky, 25 Nov 2015 | Read review
“just don't go”
 of 5 bubbles lpartner, 18 Nov 2015 | Read review
“I don't think there are any good rooms.”
 of 5 bubbles adlr99, 8 Oct 2015 | Read review
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