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Grand Hotel Europa

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Grand Hotel Europa
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903 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Reviewed 27 June 2015

This hotel has updated rooms and nice common amenities, including a modern bar, nice lobby and traditional restaurant. Our rooms were of decent size for Europe with modern decor. Location is near the transport hub and a few minutes away from old town, which is where the action is. Bottom line - would easily stay again if Im back in...

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Helpful?
Thank Rafa M
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your recent trip to Innsbruck and for submitting your generous review. I am delighted to hear that you enjoyed so many aspects of your stay with us, especially our modern, specious rooms as well as our convenient location in the very heart of Innsbruck. Your words of appreciations will...

Hockessin, Delaware
Reviewed 3 June 2015

Being right across from the train station it was a short walk to our room upon arrival.. Hotel Manager Roman was quite attentive... a delight! Eating in the hotel restaurant was very good... see separate review.

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1Thank TimskiTim
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your recent stay in Innsbruck and for sharing a generous review on it. I am delighted to learn that you had a pleasant stay in regards to our employes as well as our excellent restaurant and hope to have the pleasure of welcoming you back here on your next...

England
Reviewed 1 June 2015

We visited Innsbruck at Easter to gab a couple of days skiing before the end of the season. Hadn't skied from Innsbruck before and wasn't sure how it would work. It was great. The Grand Hotel is excellent: Right by the airport bus stop. A few minutes walk from the old town. Ski hire round the corner. Ski lockers in...

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1Thank MarkHEngland
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share your generous review on your experience with us. I am delighted to learn that you took the advantage of our central location to explore Innsbruck and the nearby ski areas and I am already looking forward to welcoming you back at the hotel during your next trip to the Alps....

Mumbai (Bombay), India
Reviewed 31 May 2015

This was perhaps the best hotel that we stayed in Austria . As we came by train from Vienna and detrained at Innsbruck rail station, we were pleasantly surprised to see the hotel indicator board directing us through the parking lot directly into the lobby of the hotel. Kevin was at the desk and he appeared eager to welcome us....

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1Thank kc j
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your trip to Innsbruck and for submitting a valuable feedback. I am honoured to read that you enjoyed so many aspects of your stay with us. Thank you for highlighting our friendly team as well as our central location in the very heart of Innsbruck. I will make sure...

Williamsburg, Virginia
Reviewed 27 May 2015

Then good - location is across the street from the train station and a short walk to town. Our room was quite large. The bathroom was also large, with nicer ameities, robe and slippers, and a rain shower in the bathtub. The closet was large and the safe was easy to operate. There is adequate desk space. Front desk staff...

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2Thank Crcb
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um uns eine Bewertung zu schreiben. Zunächst möchte...

Reviewed 16 May 2015 via mobile

The hotel location in front of main bus and trian station, hotel staff were so kind specially Mis Henny, air conditioning was cool and the room space was big and enough for laguages, larg toilet, everythings close to the hotel, great welcoming and private car parking, wifi was fine and good really it deserves 5 star hotel.

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2Thank AlMarzooqi_Mohd
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for you recent stay and for sharing your valuable feedback. I am pleased to learn, that you enjoyed your stay in regards to our friendly staff, spacious rooms as well as our central location and hope to have the pleasure of welcoming you back in Innsbruck in near future. Best...

Sao Paulo
Reviewed 14 May 2015

My wife and I have stayed at this hotel many times over the years. One of the postings made here complained of the location. This was one of the grand hotels when rail travel was considered the only way to go. I believe the Orient Express used to stop in Innsbruck. The hotel has modernized over these years and and...

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1Thank peter_glazier
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank for choosing the Grand Hotel Europa for your recent stay and for sharing your feedback, here on Tripadvisor. I am delighted to learn your appreciation towards our spacious rooms as well as our convenient location, only few steps from the main tourist attractions. I will make sure to share your kind words with the entire team and...

Naples, Florida
Reviewed 12 May 2015 via mobile

You can find a lot better 3 star hotels in the area! This is in a so / so part of town right across the street from bus/train station, very noisy, people sitting on the sidewalks and they have to share the parking garage with all the train goers, didn't feel comfortable parking my BMW. The rooms are really poorly...

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Helpful?
Thank Rebekah R
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share a constructive feedback on your recent stay with us and for sharing it here on tripadvisor. I am very sorry to read about your disappointing experience and to learn that we could not meet your expectations. We always value our guests comments and impressions, especially if they could help us...

Saint Paul, Minnesota
Reviewed 8 May 2015

The hotel was very nice, room was spacious, very clean, very comfortable. The staff was very friendly and helpful. The Location was Ok, about a 10 min walk to old town. The Hotel was across the street from train depot. From the depot and to the east Innsbruck is kind of sleazy. From the hotel and to the west, including...

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2Thank Lampgirl1501
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your trip to Innsbruck and for leaving a valuable review. I am pleased to learn your appreciation towards our spacious, comfortable rooms as well as our central location and truly hope to have the pleasure of welcoming you back with us during your next getaway to the Alps. Best...

Munich, Germany
Reviewed 19 April 2015

It is not easy to write a fair review, as this hotel has strong points, but also negative ones The pros: -Location is very convenient. The railway station is on the other side of the place and under the place is a large parking. Walking to city center takes max. 10 minutes. -staff is friendly and helpful -rooms are spacious...

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2Thank tucano
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to write a feedback on your recent stay at the Grand Hotel Europa. I appreciate your kind words towards our helpful staff, our specious rooms as well as our central location.Be assured, that I will pass them on to the entire team. I would also like to take the opportunity to thank...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 

Additional Information about Grand Hotel Europa

Address: Suedtiroler Platz 2, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $176 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#8 Family Hotel in Innsbruck
#10 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Europa staff and other travellers.
8 questions
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Questions? Get answers from Grand Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we had 305 was facing the road which had a busy junction and the min rail station directly outside the window, it got quite noisy.”
 of 5 bubbles mikec919, 18 Mar 2017 | Read review
“We chose a room to the back of the main station as we wanted a quiet room.”
 of 5 bubbles Bonniepaws, 13 Mar 2017 | Read review
“Ask for a front facing room (points towards the mountains)”
 of 5 bubbles Love2Travelbrah, 13 Mar 2017 | Read review
“Book a different hotel!”
 of 5 bubbles 839jasonc, 31 Dec 2016 | Read review
“Level 3 room 310 very good size and very clean.”
 of 5 bubbles CornishJedi, 27 Dec 2016 | Read review
5 of 5