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Hotel Mondschein

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Hotel Mondschein
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649 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Level Contributor
5 reviews
Reviewed yesterday NEW via mobile

Have just spent three nights here staying with friends. Location is great, incredibly central to the old town and (at this time of the year) the Christmas markets. Breakfast is included and is great quality and the staff are welcoming and helpful. We especially enjoyed having a drink in the hotel bar at the end of an evening. The only... More 

Helpful?
Thank Tori H
Christchurch, New Zealand
Level Contributor
142 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed yesterday NEW

This is a great little hotel, just perfect for a visit to Innsbruck. Its position by the river makes it easy to get to and to fit was real for visiting all the lovely Christmas Markets. The rooms may appear a little utilitarian at first but what they make lack in looks they more than make up for with super... More 

Helpful?
Thank Cass2007
Florianópolis
Level Contributor
144 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 3 weeks ago via mobile

Great location! Historical building very well maintained with charming pub. Parking problems, but there are public vacancies nearby. The staff is attentive and fluent in English. Very good choise to walk.

Helpful?
Thank KKPSH
Firenze, Italia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Well positioned just in front of the city center, the hotel is pretty old and looks really cheap already from the tiny lobby. Small rooms with nothing special and generally quite cold. Everything is really standard and kind of low level. Breakfast just acceptable. Parking is in a different location few meters from the entrance. Staff is kind and helping,... More 

Helpful?
Thank sanodimente
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, we are very sorry to hear that you did not like our hotel as mostly all other travellers do! You are right, our hotel is "pretty old" - built in 1473 - and is a class listed monument. The stars are assigned by an expert commission and are not located in our sphere of influence. More 

Huntington, West Virginia
Level Contributor
3 reviews
Reviewed 5 weeks ago

This hotel has a lot of charm. It is walking distance to old town. The hotel is very clean. It had a great breakfast. They made you feel very welcomed. The breakfast had a lot to choose from on the buffet. It was very clean and the beds were very comfortable.

Helpful?
Thank ekhogsett
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear Madam, we thank you very much for writing such a lovely review! It is always a great pleasure for us when our guests enjoy their stay so much. We hope you had a good trip back home and send you our very best regards! More 

Brisbane, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016 via mobile

The hotel is charming and in a great location. We opted for the river view and it was well worth it. The view is magical. The staff were very friendly and helpful in planning our stay and getting around. We got all the information we needed to get around. I was so impressed. Best service I've had in a long... More 

Helpful?
Thank xalx
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, thank you so much for your delightful review! We are so pleased to hear you loved your stay. We will certainly do our very best to improve the situation with the heating and hope this will be resolved until you will come and visit us next time! More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2016 via mobile

My wife and I stayed in this hotel in September 2016 and I have to say it was beautiful. We booked a room with a view of the old town and were not disappointed. The room was quite compact, with a good sized bathroom. The hotel was within walking distance of the old town and had a very nice bar.... More 

Helpful?
Thank ChrisH7499
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Thank you very much for your wonderful review! We hope to see you again some day and send you our very best regards from Innsbruck! More 

Sydney, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 October 2016 via mobile

We stayed at the hotel for a night. Very easy to get to from the train station (walking distance 10-15 minutes) and just next to the river and across from the Old Town. Beautiful location! Our room was spacious for 4 people with all separate beds for a nice relaxing sleep. Bathroom was fabulous with all new equipments and comfortable... More 

Helpful?
Thank Olga R
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, how wonderful to read your friendly words! We are really happy that you enjoyed your stay with us so much and would be delighted to see you back one day! More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 October 2016 via mobile

Without a doubt one of the best places to stay in Innsbruck and so close to all the main shops and sites. Starting with service, we were assisted in having our car parked, were given clear directions to and information about the local tourist sites and had arrangements made on our behalf for travel to and from the Tyrolien dinner... More 

Helpful?
Thank Teresa V
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear Mrs. V., thank you so much for your lovely review! It was a great pleasure to have you as our guests and we are happy that you had such a good time in Innsbruck. We hope you can resolve the problem you had with your credit card and wish you a good trip back home! Best regards to all... More 

Level Contributor
12 reviews
3 hotel reviews
Reviewed 1 October 2016

Lovely old building by the river, and a short walk from Innsbruck's Old town. Friendly, welcoming staff and fast and efficient check in. We were given a local map with detailed directions on local attractions and restaurants which could provide gluten free options. Our room was quite small, but we were aware of this when we booked, so it wasn't... More 

Helpful?
Thank Myrtle H
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, we want to say thank you for your wonderful review, what a pleasure for all of us! Best regards from Innsbruck! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Hotel Mondschein is set in a great location, just across the river from the Old Town and close to the myriad attractions, restaurants and shopping facilities. The hotel has 31 rooms in different room categories, including family rooms and 1 family suite. All rooms are comfortably furnished and provide all amenities needed to make your stay a pleasant one. All guests can enjoy the complimentary breakfast buffet served each morning or relax in the welcoming bar for after-dinner drinks. Attentive service and a friendly, family atmosphere characterize the style of the house and guarantee your well-being! The main train station and the airport (INN) are only a few kilometers away from the hotel. Garage parking is available 100 meters behind the hotel, for an additional fee. ... more   less 

Additional Information about Hotel Mondschein

Address: Mariahilfstrasse 6 | 6020 Innsbruck, Innsbruck 6020, Austria (Formerly BEST WESTERN Hotel Mondschein)
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $140 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mondschein 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Mondschein
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#7 Luxury Hotel in Innsbruck
#14 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mondschein staff and other travellers.
6 questions
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Questions? Get answers from Hotel Mondschein staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The basic inwards facing rooms are perfectly adequate (and very quiet) if you don't mind not having a view.”
 of 5 bubbles Cass2007, 3 Dec 2016 | Read review
“Try to book a more spacious room if you are staying for more than a few days”
 of 5 bubbles 406myrtleh, 1 Oct 2016 | Read review
“Ask for one with a starry ceiling if you are romantically inclined”
 of 5 bubbles PeterC173, 29 Aug 2016 | Read review
“High floor rooms at the front over look the river”
 of 5 bubbles H5501PEkarenc, 29 Jun 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles JoanC48, 28 Jun 2016 | Read review
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