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Hilton Innsbruck

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Hilton Innsbruck
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1,818 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Mumbai (Bombay), India
Reviewed 4 July 2014

After much research on TA we booked this hotel. We were very pleased with the spacious rooms (for European standards) and the location. It is in between the main railway station and the old town. The station is approximately 7 minutes walk from the hotel. The old town about 10 minutes from the hotel. Plenty of restaurants in the old...

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Helpful?
Thank IndiaEagle
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear IndiaEagle, Thank you so much for sharing.....truly pleased regarding your recent experience with us. The location is absolutely remarkable and I am fortunate for having shared it with you. The spacious and clean rooms do make a difference and we are truly honored that you do recommend the Hilton Innsbruck! I am very pleased to share your comments with...

Brisbane, Australia
Reviewed 2 July 2014

Booked the day before arrival whilst driving from Paris to Rome and back. Easy to find, great parking on site and undercover and super location within easy walking distance to the old city precinct and the local laundromat (laundry day). Very cheerful and helpful front office staff. The room was brilliant with comfortable beds (2 x doubles) and great pillows...

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Thank Rotorhead1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Rotorhead1, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled services helped to create memories that will last long after your time with us concluded. Great to hear that we "MAKE IT RIGHT" and that you post this on tripadvisor even though your visit is almost a year ago!...

Regina, Canada
Reviewed 1 July 2014

Free wifi is advertised. Catch is, it's only free in the lobby and restaurant. Available in your room for 17euros a day. I am a Swarovski member and I was to get free breakfast for one and a 15% discount. When I arrived I was told, their deal was much better. It was not and I paid more. Not happy....

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2Thank Rider P
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Rider P, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the entire situation at the front desk. Please be informed that you are one of our most valuable guests. Therefore it would be great if you can...

Bangkok, Thailand
Reviewed 30 June 2014

Been stayed at this hotel before but this time I must say that the service levels have gone down. When I checked in, there was a group checking in and only one person at the reception.there are other staff roaming around but no body bothers to come and help the guests standing in the waiting line. I don't understand how...

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Helpful?
1Thank David N
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear David N, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the situation the check in time. Indeed the situation ddescribed is not acceptable and please accept my sincerest apologies. This is neither our nor Hilton´s standard and...

Toronto, Canada
Reviewed 29 June 2014

Austrian hospitality is extended in every part of this hotel. At check in the staff made sure they had filled all our requirements: the cot and bellperson were waiting outside our room, and answered all our questions, how to get the Innsbruck Pass, when to visit the Peaks. Conrads is on my list of world class steak houses (and it's...

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Thank surfsup_12
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear surfsup_12, Thank you very much for your recent stay at our hotel. I am very happy that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Tha Konrads Austrian Steak Restaurant is on top of your world class restaurants is a great honor for us! I will share...

Leamington Spa, England, United Kingdom
Reviewed 29 June 2014

Stayed one night as a stop over between Venice and Vienna. It's a Hilton - so pretty soulless - but the staff were pleasant and we enjoyed the breakfast. Worth heading up to the 14th floor for the most incredible views!

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1Thank JD2007_12
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear JD2007_12, Thank you very much for your rating on tripadvisor. We are very happy that you liked the stay in our hotel, especially the location and the views! Happy to share these comments with our team. Please feel free to conatct me anytime for further assistance. We are looking forward to welcoming you back in the near future. Kind...

Pensacola, Florida
Reviewed 28 June 2014

We stayed here for two nights with our three college aged children. We reserved two rooms and were given a very large suite with an attached room. The rooms were beautiful - we had a great welcome at the front desk and both rooms had plates of fresh fruit and bottled water when we checked in. The rooms both had...

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Helpful?
1Thank abamagal2
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear abamagal2, Thank you so much for sharing.....truly pleased regarding your recent experience with us. The location is absolutely remarkable and I am fortunate for having shared it with you. The spacious and clean rooms do make a difference and we are truly honored that you do recommend the Hilton Innsbruck! I am very pleased to share your comments with...

Zagreb, Croatia
Reviewed 28 June 2014

Been seven days at hotel.Exellent service,very hospitable and friendly staff,recommended restaurant KONRAD-exellent Austrian steaks,also very nice terras with daily suprise(BBQ),exellent view from the rooms(mountains,city,ski-jumping area)

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Helpful?
Thank sasa231
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Sasa231, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Great to hear that we "MAKE IT RIGHT" and that you post this on tripadvisor even though your visit is almost a year ago!...

West Hartford, Connecticut
Reviewed 27 June 2014

I ran into a very unpleasant experience with this hotel. When I came in around 5:30pm to check in, I was told by the front desk staff that my reservation was cancelled at 4pm because I didn't provide a credit card to hold the reservation (I didn't have it accessible then and didn't think it was a big deal). After...

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1Thank BigGFoodie1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear ValGor, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the situation. Please be informed that you as a HHonors Diamond guests are one of our most valuable guests. Therefore it would be great if you can contact...

Miami, Florida
Reviewed 26 June 2014

This hotel is excellent when compared to other standard European hotels. Rooms are huge by Europe standards. Beds and pillows were very comfortable and best of all the AC actually worked and room was nice and cold!! Bathroom is very large and room was spotless. Most rooms have a beautiful city view and hotel is in a very good area...

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1Thank Loves2travel726
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Loves2travel, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Great to hear that we "MAKE IT RIGHT" and that you post this on tripadvisor even though your visit is almost a year ago!...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $159 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Innsbruck staff and other travellers.
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Questions? Get answers from Hilton Innsbruck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have great views”
Yvonne749, 18 Apr 2017 | Read review
“Ask for mountain view”
, 5 Apr 2017 | Read review
“The higher the better, superb views are offered at the Hilton in Innsbruck, enjoy.”
Flyers007Dublin, 31 Mar 2017 | Read review
“Ask for a higher-level room if you want amazing views”
Cv00030, 30 Mar 2017 | Read review
“Ask for a high floor with room facing the memorial square for amazing views of the city and mountains.”
27Heb, 19 Feb 2017 | Read review
5 of 5