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Hotel Sailer

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Hotel Sailer
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483 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Zug, Switzerland
Reviewed 19 January 2017

I agree with some of the previous reviews: the Sailer does not mirror my ideal of a 4 star hotel. The location is superb, just a few steps from Innsbruck Central Station. The rest is fine for one or two nights if you are happy with a small lobby, a rather “spartan” bedroom and a good, but limited in choice,...

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Thank vienna_myCapital
Reviewed 6 January 2017 via mobile

We've been staing at Sailer from the 27th of December till 2nd of January. I am very sad to say the the hotel is far from a 4 star, with a very tiny room and outdated furniture. The bed was a double made out of 2 different mattresses and with 2 individual blankets, so not really a couples room. The...

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Thank Alina S
Australia
Reviewed 30 December 2016 via mobile

We stayed here for a night training through Germany and Austria. Loved the town, but hotel was average. Nice spot, great staff but a tiny bit dated for my taste. Woke up to room smelling like smoke and realised it was the whole floor not just our room. Not pleasant.

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Thank Jenna G
Rotterdam, The Netherlands
Reviewed 30 December 2016

On business with guests from Singapore. Parking/unloading of coach in front of hotel which is a good service. The hotel is conveniently located in the center of Innsbruck, close to the shops (10 min walk) and train station (5 min walk). Friendly staff. The room was ok. Would stay here again!

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Thank Remy D
Sydney, Australia
Reviewed 23 December 2016

I like the fact that this hotel is frequented by Austrians and Germans as well as tourists. There was a great selection at breakfast, although with so many guests, some things ran out occasionally (but were soon topped up). Despite being close to the train station and the old city, it was quiet in our room (facing the courtyard rather...

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Thank Graham W
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Mrs Graham, We would like to thank you for you review. It was a pleasure to have you as guest and we are really pleased you felt comfortable in our hotel. We would be glad to welcome you again. Best regards Family Sailer and team

Perth, Australia
Reviewed 20 December 2016

The Sailer is very conveniently located within easy walking distance to the railway station. The hotel is tired and need of a make over. It definitely does not warrant a 3 or 4 star rating. Our triple share room was underwhelming and smelt of cigarrette smoke. On a positive note the reception staff were very helpful and the breakfast was...

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Thank Megan D
HotelSailerTeam, front hotel at Hotel Sailer, responded to this review

Dear Mrs Megan D., thank you for taking your time to evaluate our hotel. We are afraid that you didn’t like our building. We offer traditional as newly renovated business rooms, which are characterized by a modern design. We are glad you felt welcome at the reception. We hope we can welcome you again here, let us change your impression...

Larvik
Reviewed 19 December 2016

Sailer hotel is only a few meter from the railwaystation, and the city center. Combining an historical athmosphare with modern rooms, are Your stay in in this city perfect! Staff and owners are always at Your service.

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Thank Rolf H
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Rolf H, thank you for taking your time to write a review about our hotel! We are glad to hear that you felt at home in our hotel and that you appreciated our service. We love to take care of our customers. We are looking forward to welcome you again in our hotel. Best regards, Family Sailer and Team

Newbury, United Kingdom
Reviewed 17 December 2016 via mobile

Just spent 4 days visiting the Christmas Markets and stayed at the Sailer. I don't understand the recent low T/A scores. We found the Sailer absolutely excellent . It is convenient when flying into the Airport - catch the Stadt Bus F, outside the Terminal Building, Euro 1.71, into the Haumptbahnhof, the Sailer is 200 yards walk away from the...

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Thank patdixon49
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear patdixon49, thank you so much for taking the time to share your past experience at our hotel and for your lovely words. We are delighted to hear that you enjoyed your Christmas days with us. It was a pleasure for us have you in our hotel. We hope to have you with us soon again in the future, maybe...

Arad, Romania
Reviewed 2 December 2016 via mobile

I don't understand why this hotel is rated 4 stars. The price is high while the rooms and services are not so great. It's not bad but I feel it to be overpriced. I don't think we will stay here again but you can give it a try if you want.

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Thank Cristian I
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Cristian I, Thank you for describing your impressions of our hotel. We are sincerely sorry that the design did not meet your taste. We are constantly working to improve ourselves and are very grateful for every suggestion. We hope to see you again in our hotel, to convince you of our service. Best regards Family Sailer and Team

Sydney, Australia
Reviewed 13 November 2016

A great location near the main station & an easy walk to the old town. Friendly & very helpful staff at reception & in the Breakfast Room. Breakfast buffet is reasonable & the same daily. My room faced Adamgasse where there is a 24 hour bar which makes for an interrupted sleep every night. Vehicular traffic is also noisy. Hence...

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Thank Clio H
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Clio H., thank you very much for taking your time to give us a feedback. At the moment we do not have air condition in our rooms. But in January next year we will renovate the rooms and after the renovation all rooms will have air condition. We also offer rooms to the backyard of the hotel, so for...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Sailer
Restaurant Sailer
Cuisines: European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel Sailer

Address: Adamgasse 8, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $174 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sailer 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Sailer Hotel Innsbruck
Hotel Style:
#20 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sailer staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for up-grade.”
 of 5 bubbles rolfh278, 19 Dec 2016 | Read review
“A quiet room if any are available!”
 of 5 bubbles clioh2013, 13 Nov 2016 | Read review
“Do not select business room”
 of 5 bubbles 956geeths, 8 Sep 2016 | Read review
“ask for an inside room, a room overlooking the patio.”
 of 5 bubbles Cussons, 4 Sep 2016 | Read review
“If you have trouble with stairs, you need to let them know as all floors have sections that require walking up a few steps.”
 of 5 bubbles B3486ZBamyb, 19 Aug 2016 | Read review
5 of 5