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Schwarzer Adler

Traveller (175)
Room & Suite (36)
Pool & Beach (27)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
From a modest country inn to an award-winning boutique hotel: guests are drawn to Kitzbühel’s Schwarzer Adler for its traditional hospitality, modern architecture, and stupendous views across the entire city from the longest rooftop pool in the Alps.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS

Location

Full view
94Great for walkers
Grade: 94 out of 100
37Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
331Reviews
175Photos
1Q+A
58Room tips
Traveller rating
  • 188
  • 77
  • 37
  • 13
  • 16
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Popular mentions
Spent one week here last week in February. We had been upgraded to a room with a private sauna- lovely. We were advised to go straight to dinner so as not to miss out on the salad bar. We were then shown to our room and asked if there was anything else they could get for us.
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Response from Michael H, Manager at Schwarzer Adler
Responded 3 days ago
Dear Moira T, thank you very much for taking the time and sharing your experiences at the Schwarzer Adler Kitzbühel Hotel & SPA! It is our greatest pleasure, that you were enjoying your stay at our hotel. We are looking very much forward to welcoming you again as our guests. With best regards Henning Reichel General Manager
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We spent a week there at half term. Rooms spacious and clean. Good bar with cocktail menu and a singer from 9 each night that was entertaining. Restaurant staff excellent especially Petar Nothing too much trouble and the food is first class. Spa is very good I had a facial and
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Response from Michael H, Manager at Schwarzer Adler
Responded 3 days ago
Dear Clevis-Crew, Thank you very much for your recent stay at the Schwarzer Adler Kitzbühel Hotel & SPA and your very positive feedback! It is our pleasure, that you were enjoying your stay at the fulliest. Especially mentioning our staff, shows the passion and encouragement for you, our guests. Once again thank you for sharing your experiences and we are looking very much forward to welcoming you again as our guest. With best regards Henning Reichel General Manager
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I feel really bad giving this hotel only 3 stars but, in spite of the excellent service, I feel I can’t go to 4 stars. The quoted 8 minutes walk to the ski cabin are more like 15 mins with ski boots and skis. The SPA is nice in terms of layout but would dearly need some
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Response from Michael H, Manager at Schwarzer Adler
Responded 3 days ago
Dear a_luxembourg, Thank you very much for your recent stay at the Schwarzer Adler Kitzbühel Hotel & SPA and for taking your time and sharing this very detailed review! Unfortunately we have to read that you were not able to enjoy your stay at our hotel. We are more than happy, that you have mentioned our staff as very friendly and that the service was excellent. Nevertheless we have to apologize for the inconveniences you have experienced during your stay. We are taking your feedback very serious and will discuss your critics about missing fruits or nuts and the problems with sauna shortly to ensure a positive guest experience. The prices for drinks are comparable to other hotels in Kitzbühel. In regards to the infrastructure we would like to inform you that we are trying to keep the hotel of course always up – to – date. We hope to welcome you again as our guests to show you improvements which are also related to your feedback. With best regards from Kitzbühel Henning Reichel General Manager
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The hotel is located perfectly in the center of Kitzbühel, walking distance to Hahnenkamm Bahn. The rooms are brand new and modern, wooden floor. The Spa is big, including pool, jacuzzi and sauna. This is topped only by a awesome roof top pol, swimming you have a great view on
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Response from Michael H, Manager at Schwarzer Adler
Responded 4 weeks ago
Dear Discostu14, thank you very much for your stay at the "Schwarzer Adler Kitzbühel Hotel & SPA"! We really appreciate, that you took the time to write your feedback and sharing your positive impressions. It is our biggest pleasure to hear, that you were enjoying your vacation with us at it fullest. We are looking very much foward to welcoming you again as our guest. Best regards Henning Reichel General Manager
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They had a DJ working both Friday and Saturday night. Sure, fun. But last night it was so loud we felt like we were at a nightclub inside our room. Stopped at 2.10am. No sleep for 2 of us (we had to get two rooms for a family of four). Unacceptable for the price paid and so
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Response from Michael H, Manager at Schwarzer Adler
Responded Feb. 4, 2019
Dear guest, thank you for your feedback. We deeply regret for the inconveniences caused. During our peak season we try to offer our guests a nice entertainment at the bar. We do apologize if the music was too loud. We will take your valuable feedback into consideration and talk to our piano player about operation hours and the sound. The rooftop pool water temperature is at 28 degrees - your comment is the first one about the temperature. We will certainly monitor our guests comments and take action to produce a better wellfeeling for our guests. Thank you for the positive feedback concerning our staff. We would be more than happy to welcome you again at our hotel. Best regards, Henning Reichel.
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Superior Doppelzimmer
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Thank you for your request. Approximately 70 % of our rooms have balconies. You can choose among the following room types that have balcony: double room Standard, double room deluxe, Junior Suite and Suite. We would be pleased to welcome you in January at the Schwarzer Adler Kitzbuhel! Best regards, Michael
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"Away from the lifts"
"mountain side..."
"Get a room far from the lift area..."
"Second floor has good views but noisy at times"
"Pick room at back above Spa pool if you want to avoid road noise"
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PRICE RANGE
US$206 - US$510 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
schwarzer adler kitzbuhel kitzbühelschwarzer adler kitzbuhel hotel kitzbühel
LOCATION
AustriaAustrian AlpsTirolKitzbuhel
NUMBER OF ROOMS
85
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