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Sofitel Vienna Stephansdom

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#31 of 367 Hotels in Vienna
Certificate of Excellence
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Sofitel Vienna Stephansdom
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1,925 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Warsaw, Poland
Reviewed 3 weeks ago

Review collected in partnership with Sofitel.com
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Helpful?
Thank Martin W
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Kiev, Ukraine
Reviewed 3 weeks ago

I liked everything: room style, amazing view from my room, rich and tasty breakfast with whole city view, tea/coffee machine and free juices/water at the room. The conference service is also very good.

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Helpful?
Thank MVasin
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Dear MVasin, Thank you for the great review of our hotel! We are glad that we could convince you with our style and service, also in the conference area. We hope to see you again very soon. Sincerely, Alexander Moj General Manager

Taichung, Taiwan
Reviewed 4 weeks ago

I was staying at Sofitel Vienna earlier this month (Feb 2017). The front office team and concierge were top-notched. The terminology and approaching to the guests was really delicate and precise. I rarely see such an excellent front office team even in luxury hotels in Europe. F&B attendants are quite friendly and helpful but a bit slow. The room is...

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Helpful?
Thank WillChen116
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Dear Guest, thank you for taking the time to write us about your experience and especially for the positive feedback regarding our staff which we will gladly share with our team. I have also passed on your comments about the cleanliness of your room to our Housekeeping Manager. We are aware that the materials used in the rooms are very...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Business trip. Check in was seamless although they did not have my loyalty card with the booking. Clean rooms and the restaurant /bar on 18th floor were good -bar has been expanded upstairs but service still remains a touch slow -great view . Better places for dinner in the vicinity. Good spread for breakfast, but wish they would also have...

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Helpful?
Thank Veenay C
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Vienna Stephansdom. We are always interested in our guest’s feedback. Your constructive criticism is very helpful in order to identify the areas where we should improve. I am happy to read that overall you had a good stay with us and hope to welcome...

Samorin, Slovakia
Reviewed 5 weeks ago

The hotel is in a great location just 10 minutes walk from Stephansdome and the historic city centre. The staff was welcoming and kind, they gave us the room at 11 despite that the check-in is at 15 o'clock. The room was quite nice, it was full white and modern. My only objection was that some of the furniture was...

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1Thank Karácsony M
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Vienna Stephansdom. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is true that due to the sensitive materials used, we are experiencing in some rooms, especially the white ones, traces of wear and tear. I would...

Abu Dhabi, United Arab Emirates
Reviewed 18 February 2017

This hotel is really beautiful and the location is very convenient. a short walking distance from the city center. The views from the top floor restaurant may be the standout feature and is fantastic, The room are large and the interior decorated in a monochrome grey or White and the service is superb.

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Helpful?
Thank Nshaikh71
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at Sofitel Vienna Stephansdom. We are delighted to read that you had a great experience and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind...

Singapore, Singapore
Reviewed 12 February 2017

It is a very valuable hotel: clean, cosy and comfortable. All staff always have smile and like to help. The hotel locates at convenient location, it is a short walking distance to the city centre and just cross the bridge to get on bus easy to other interesting place. All our family are happy and feel to chose the right...

Review collected in partnership with Accorhotels.com
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Thank zhiyiw2017
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Dear guest, thank you for the great review of our hotel! We are delighted to read that you and your family had an excellent stay and enjoyed your visit at our hotel. I am particularly happy that you felt very welcome by our friendly staff. Your positive assessment will be forwarded to all Ambassadors, as this is the best motivation....

Geilenkirchen, Germany
Reviewed 6 February 2017 via mobile

This hotel is really beautiful, it is clean and modern. The location is good and the service is superb. We really enjoyed our stay. Our favorite things were the spa-loved the hamam and the breakfast-it is incredible! We wouldn't stay where else in Vienna.

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Thank luv2trvl98
SVSGeneralManager, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review

Dear guest, thank you for your great feedback regarding your recent stay at Sofitel Vienna Stephansdom which we will gladly share with our team. We are delighted to read that you had an excellent stay and particularly liked our So Spa and our breakfast at Das LOFT Restaurant. Thank you again for sharing your experience and we hope your next...

Frankfurt, Germany
Reviewed 29 January 2017 via mobile

I've stayed here on multiple occasions, and it's one of my favourite hotels in Europe. The view from it's top-floor bar is stunning, as is the view from most rooms. Very modern, excellent service and a great location.

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Thank hradtke
SVSGeneralManager, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for the great review of our hotel! Being part of your selection of your favorite hotels in Europe is a big honor for us! We already look forward to welcoming you back soon at Sofitel Vienna Stephansdom. My team and I will make sure that your next visit will be as pleasant as the previous ones....

Bishkek, Kyrgyzstan
Reviewed 28 January 2017

The views from the top floor restaurant may be the standout feature in the Sofitel Stephansdom but the service and facilities are not far behind. The rooms are modern and comfortable and there is a great spa.

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Thank millercd

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Staying in Leopoldstadt

Neighbourhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city centre and take in life on Taborstrasse with its mix of old townhouses, churches, theatres, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Within splendid view of its gothic namesake, St. Stephens Cathedral, the 5 star superior Sofitel Vienna Stephansdom is an emphatically 21st century structure. Echoing the hotel's sleek exteriors, the 182 monochromatic guest rooms, including 26 suites, are decorated in either immaculate white, cool grey or velvety black. On the mezzanine level the hotel offers a business center and a library. For distinctive business or celebratory events you can choose from 8 sun lit meeting rooms for up to 150 people. On the 5th floor guests can enjoy a relaxing massage in our So SPA or work out in our So FIT. Join the local crowd at Das LOFT, the Sofitel Vienna´s superbly stylish rooftop dining & bar retreat; a fete extraordinaire with fantastical interiors by Jean Nouvel and culinary arts from the imagination of Fabian Gunzel, our Chef de Cuisine. ... more   less 

Additional Information about Sofitel Vienna Stephansdom

Address: Praterstrasse 1 | Sofitel Vienna Stephansdom, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $285 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Vienna Stephansdom 5*
Number of rooms: 182
Reservation Options:
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Also Known As:
Sofitel Vienna Stephansdom Hotel Vienna
Hotel Style:
#11 Business Hotel in Vienna
#11 Spa Hotel in Vienna
#17 Family Hotel in Vienna
#26 Luxury Hotel in Vienna
#28 Romantic Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Vienna Stephansdom staff and other travellers.
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Questions? Get answers from Sofitel Vienna Stephansdom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request view of St.Stephens Cathedral”
 of 5 bubbles Tmaus, 16 Mar 2017 | Read review
“Choose the rooms with whole city view.”
  • Tea/coffee machine & free drinks
 of 5 bubbles MVasin, 1 Mar 2017 | Read review
“the superior queens were bright, light and compact.”
  • The best view and lovely bar of the city
 of 5 bubbles marguerite258, 28 Dec 2016 | Read review
“Bar at the top, top notch comfortable bed”
 of 5 bubbles aurelia_mason, 13 Dec 2016 | Read review
“Any above 10th floor, facing to the Donaukanal (river) -> nice view from the room”
 of 5 bubbles Gab0r1, 4 Dec 2016 | Read review
5 of 5