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Mercure Grand Hotel Biedermeier Wien

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#93 of 366 Hotels in Vienna
Certificate of Excellence
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Mercure Grand Hotel Biedermeier Wien
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1,038 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Rome, Italy
Reviewed 3 days ago NEW

This hotel was booked as part of a work trip. It's definitely a bit dated. Functional and has all the basics. I had a room on the top floor which was spacious, but the lighting was not optimal for work in the evening. Nothing bad though, just OK.

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Thank febravo
London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Visited as part of a British Airways flight & hotel package and was really pleased with what I got. Like many Mercure hotels, this one was faded from its former glory but was clean and well-presented throughout. Staff were helpful and courteous and we were offered an upgrade to a huge suite upon arrival which was a lovely surprise. As...

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Helpful?
Thank Ratty1986
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mercure guest, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We are very happy that you felt comfortable with us. I am very happy that you have felt the "Biedermeier Feeling". I will share your comments with our team. Thank you again for sharing your experience, and we hope your next...

Reviewed 2 weeks ago via mobile

The hotel itself is lovely, nice and cosy, nothing over the top and in a great location to suit all. The hotel food was amazingly good, no issues there! The bar staff were great and so friendly and a such a giggle, the waiter who served us on New Year's Eve was lovely, nothing was too much for him.... the...

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1Thank lushylorna
Wilnsdorf, Germany
Reviewed 2 weeks ago

Hotel in an interesting Vienna passage area. Nice decorated in Biedermeier style. Long ways in the Hotel with stairs (do not take to much luggage). Good breakfast, small but ok bar. Traditional Vienna style restaurant. Overall a good experience.

Review collected in partnership with Mercure Hotels
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Thank rudolfj445
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear rudolfj445, thank you for your comments here on tripadvisor, we are very happy and proud about your positive feedback "Interesting Hotel, conventional style, near to city". The Biedermeier time style is topic in our house and gives you an impression of this unique epoch. Thank you again for sharing your experience, and we hope your next visit will be...

Wroughton, United Kingdom
Reviewed 2 weeks ago

Great little hotel tucked away in a side street so away from traffic but 5 mins to the underground. The hotel is clean, pleasant, and staff are friendly. It's not an amazing place, doesn't offer much in the way of facilities, has a small bar, a sauna and a small fitness area. The breakfast are quite a lot for the...

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Helpful?
Thank katrina306
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear katrina306, thank you for your comments, we are very happy and proud about your positive feedback concerning our optimal location - Ideal to visit the city on foot, within walking distance of St. Stephen's Cathedral, Belvedere Palace, the Ringstrasse with its historic buildings and museums - our always friendly, professional staff and the cleanliness. The traditional old Biedermeier Sünnhof...

Budapest, Hungary
Reviewed 2 weeks ago

People were kind at the reception. I was afraid how to park in the Down Town but the hotel could provide a parking place down in the garage. Room was clean and comfortable. Breakfast and the buffet lunch was good. The advantage of the hotel is the same as disadvantage. It is close to the famous places of Vienna centre....

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Thank okary1957
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear okary1957, thank you for your comments "Quite acceptable accommodation in Vienna centre" here on tripadvisor, we are very happy and proud about your positive feedback concerning our optimal location, our always friendly and professional staff and the cleanliness of the rooms, which are really designed to feel welcome and cozy. We are also very happy that you were satisfied...

Petaling Jaya, Malaysia
Reviewed 2 weeks ago

We checked in to the Hotel on 26th Dec around 1:30 P.M. First of all, our checkin was served by an unfriendly lady receptionist on duty. When I requested for a city map, she did not voluntarily make an attempt to mark the location of the Hotel on the map which most hotel receptionists did when checkin. Only when I...

Review collected in partnership with Accorhotels.com
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1Thank giemlee
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear giemlee, thank you for your comments - I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. Sorry for the inconveniences at the reception. We have already spoken with our front office team about your feedback, because our staff is our key to success: personality, amiability and professionalism are...

London
Reviewed 3 weeks ago via mobile

Semi centrally located. Not far from airport train station connection and metro station. Not a glamorous neighbourhood, old fashioned looking. Smallish rooms. Basic bathrooms with tiny cramps showers. You'll struggle if a larger person with lots of luggage . Hotel charges through the nose for late check out . Nice buffet breakfast and sauna area. Helpful but stern staff.

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Thank Brandon1968
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Brandon1968, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, greetings from Vienna, Marcel Stöckel Direktionsassistent

Melbourne, Australia
Reviewed 3 weeks ago

Rooms were immaculately clean and very comfortable, if a little on the small side. Location was good for walks to the Stadtpark, but a taxi or train ride away from some of the main attractions. Food at the restaurant was very good and the wiener schnitzel was fantastic. The front of house staff spoke English, were efficient and provided assistance...

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Thank Linda G
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Linda G, thank you for your comments here on Tripadvisor. It's a pleasure for us that you appreciate our perfect location, not far away from the city center and all interesting places worth seeing. We are also very pleased that you enjoyed the Viennese Schnitzel. On the other hand, I would like to thank you for your feedback on...

Essex, United Kingdom
Reviewed 3 weeks ago

The room was spotless, staff helpful and food (evening meal) in the restaurant was good. I recommend the rib-eye steak. Breakfast was a tad disorganised but not really a problem. Drinks were expensive, but no more so than other hotels in Vienna. The hotel is centrally located with the city centre shops in easy walking distance. The bed was comfortable,...

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Thank Bobsdog
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Bobsdog, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback "The room was spotless, staff helpful and food (evening meal) in the restaurant was good". I will share your comments with our team. Thank you again for sharing your experience, and we hope...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $111 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, ACCOR and Booking.com so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#16 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Romantic Hotel in Vienna
#67 Luxury Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are not famous about good view.”
 of 5 bubbles okary1957, 4 Jan 2017 | Read review
“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
 of 5 bubbles F2871KWlindag, 30 Dec 2016 | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
 of 5 bubbles L8885QLandyp, 10 Dec 2016 | Read review
“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
 of 5 bubbles rdrobnak, 8 Dec 2016 | Read review
“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
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