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Mercure Grand Hotel Biedermeier Wien

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#94 of 362 Hotels in Vienna
Certificate of Excellence
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Mercure Grand Hotel Biedermeier Wien
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1,085 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Grand Hotel Biedermeier Wien
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Showing 528: English reviews
Rio de Janeiro, RJ
Reviewed 15 March 2017

This is an ok Mercure. One knows what to expect when booking Mercure and this one is no surprise. Breakfast is OK but a bit pricey. It's less expensive than the other Vienna Mercure hotels due to its localization. It's not in the very touristic neighborhoods but it's no problem because Vienna public transportation is fantastic! Besides it's two stations...

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Helpful?
Thank Magda_Romeiro
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Magda_Romeiro, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Leeds, United Kingdom
Reviewed 12 March 2017

Good Hotel, only a few minutes walk from Vienna Mitte Station. Comfortable and good service, however the restaurant was very quiet (we were the only people in it), although the food was excellent. If you arrive reasonable late, note that the restaurant closes early, however the reception staff directed us to a good local restaurant with a few minutes walk....

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Thank BillC1961
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear BillC1961, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent

Yokosuka, Japan
Reviewed 9 March 2017

The 10:00 early check-in benefit offered to Accor Gold members was honored by the Mercure Grand Hotel Biedermeier in Vienna and was most welcome to us after 15 hours of flights and connections. Very pleasant and information check-in by Florian and Karsten. Our 2 rooms were next to each other and both were spotlessly clean and well furnished. The beds...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kwmv
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear kwmv, thank you so much for this fantastic review "Safe, Clean and Convenient". We are glad to hear that you were happy with our hotel, the service, the friendliness of our staff and the central location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback...

Worthing, United Kingdom
Reviewed 3 March 2017

A very enjoyable hotel for a short break in Vienna. Centrally located for trams, buses & the U Bahn & S Bahns. Clean & comfortable room. Breakfast was too expensive for us at 16 euros per day each, but lots of nice cafes close by.

Review collected in partnership with Accorhotels.com
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1Thank stuartn378
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear stuartn378, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is a pleasure for us that you appreciate our perfect location, not far away from the city center and all interesting places worth seeing. Also the famous shopping mile "Landstrasser Hauptstrasse" and the shoppingcenter "The Mall" is on the doorstep! We...

Nuremberg, Germany
Reviewed 28 February 2017 via mobile

Great hotel in central Vienna. A bit old but well kept. Room was nothing fancy, but functuonal and coomfortable. Nice breakfast included for a very convemient corporate rate and just a few blocks from my meetings

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Thank alexmondragon
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear alexmondragon, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards from Vienna, Marcel Stöckel Direktionsassistent

Nuremberg, Germany
Reviewed 27 February 2017

If you expect from a 4 star hotel something modern, daring, unique and fancy you are definitely wrong in this Mercure hotel. It's like most Mercure hotels I know - nothing is really wrong with it. But it doesn't provide you at all with long-term memorable experience. This hotel might be the right choice for people loving old-fashioned buildings and...

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1Thank Oliver H
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Oliver H, thank you for your feedback and sharing your impressions. I am sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As our hotel is situated in an...

Gibraltar
Reviewed 27 January 2017 via mobile

This is a very classic, "safe" hotel. You have everything you need but it is also quite dated now. The rooms are comfy and have a kettle and coffee machines and minibar. The duvet was too thin so I needed two, the room had hardly any daylight but it didn't matter as I worked late. I liked the layout of...

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Thank Bavarian_Cream
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Bavarian_Cream, thank you for your feedback on your stay. We are very happy about your comment "Very classic and safe hotel" and that you felt comfortable with us. I am very sorry for the inconvenience with the the shower and the heating, please let us know this during your stay, so we can react immediately. It is very important...

Philadelphia, Pennsylvania
Reviewed 26 January 2017

Quick one night stay on a trip to Slovakia. Very convenient from the airport. A little far from downtown, but an easy cab ride. The room was very clean with good amenities. Very cozy bar. Helpful staff. Would definitely stay again.

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Thank frappold
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear frappold, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Rome, Italy
Reviewed 19 January 2017

This hotel was booked as part of a work trip. It's definitely a bit dated. Functional and has all the basics. I had a room on the top floor which was spacious, but the lighting was not optimal for work in the evening. Nothing bad though, just OK.

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1Thank febravo
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mercure guest, I am very pleased that you took the time to review your visit with us. Thank you for your feedback. I am very sorry that you had too little light in the room to work. On request, you can get an additional lamp from us at any time. We hope to see you soon again & best...

London, United Kingdom
Reviewed 15 January 2017 via mobile

Visited as part of a British Airways flight & hotel package and was really pleased with what I got. Like many Mercure hotels, this one was faded from its former glory but was clean and well-presented throughout. Staff were helpful and courteous and we were offered an upgrade to a huge suite upon arrival which was a lovely surprise. As...

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1Thank Ratty1986
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mercure guest, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We are very happy that you felt comfortable with us. I am very happy that you have felt the "Biedermeier Feeling". I will share your comments with our team. Thank you again for sharing your experience, and we hope your next...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $113 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, ACCOR, Agoda, Priceline, TripOnline SA and HotelQuickly so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#17 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“authentic austrian furniture”
tom_jP6035YH, 11 Apr 2017 | Read review
“The rooms are not famous about good view.”
okary1957, 4 Jan 2017 | Read review
“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
F2871KWlindag, 30 Dec 2016 | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
L8885QLandyp, 10 Dec 2016 | Read review
“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
rdrobnak, 8 Dec 2016 | Read review
5 of 5