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Mercure Grand Hotel Biedermeier Wien

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#86 of 366 Hotels in Vienna
Certificate of Excellence
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Mercure Grand Hotel Biedermeier Wien
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997 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Grand Hotel Biedermeier Wien
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Showing 493: English reviews
Donauworth, Germany
Reviewed 27 May 2015

The hotel is very easy to find. From Wien-Mitte station it only takes a couple of minutes to walk. Or you can take the 74A bus. This runs every 10 minutes. The bus stop is right opposite the hotel. One stop away from the station. Going in the other direction from the hotel , two stops and you are at...

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Helpful?
Thank Wooks_61
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Wooks_61, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement...

Bristol, United Kingdom
Reviewed 27 May 2015

We stayed here in May 2015 for a long weekend to celebrate my partner's birthday. We were a bit nervous on approaching the hotel, as it was placed between two roads and we were getting a bit worried about the potential noise - we needn't have worried at all! The hotel itself is tucked in a beautiful and quaint cobbled...

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Helpful?
Thank weejaney666
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Weejaney666, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement...

Imperial Beach, California, United States
Reviewed 21 May 2015

Impressive outside - especially outside patio - but rooms are tiny! Ours was like an attic room in a large home - easy to bump your head - and the beds are designed with tiny people in mind! Worse, we had to schlep our luggage up two flights of stairs to even get to our room cuz the elevator did...

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Helpful?
Thank realpep
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear realpep, Thank you for taking the time to tell us about your experience at the Mercure Wien Grand Hotel Biedermeier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Macclesfield
Reviewed 21 May 2015

A three night stay at this hotel was very pleasant. The staff were excellent on arrival and the room was comfortable if a little on the small side. The hotel is very quaint being a restored arcade. It is not close to the city center but underground and bus stops are close by. The main problem we had was trying...

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Helpful?
Thank ODDLEGS
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Oddlegs, Thank you for taking the time to tell us about your experience at the Mercure Wien Grand Hotel Biedermeier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Worthing, United Kingdom
Reviewed 18 May 2015 via mobile

After staying at this hotel last year I decided to return; this time with my wife, for a short break. As before the hotel was very good. The whole hotel is extremely clean, the beds comfortable and the breakfasts superb, with excellent staff. The waiting staff are very helpful and will arrange coffee to your liking. The free wi-fi is...

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Helpful?
Thank Pisces232
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Pisces232, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement...

Dorchester, United Kingdom
Reviewed 15 May 2015

We were billeted here by SAGA for a couple of days. The bad; Initial check-in at around 10:30am was not the best. Our room was not ready, no explanation was offered and the young man on reception had to be pressed for information, eventually telling us that the room would be ready at 2:00pm. Air-con didn't work, fan ok just...

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Thank Anthony S
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Anthony S, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as...

florida
Reviewed 15 May 2015

This was our second stay at this hotel with a tour group and were happy with our room. Check-in was fast even with over 50 people in our group. Large bed, very clean and quiet on second floor, nice bathroom with amenities, A/C working well, good breakfast, friendly helpful staff. The first room we were assigned was still in use...

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Helpful?
Thank toots
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear toots, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement...

Brackley, United Kingdom
Reviewed 11 May 2015

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Thank Daz6680
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Amsterdam, The Netherlands
Reviewed 9 May 2015

When I checked in, reception explained that they were overbooked and had "just" (how can that happen in a computer age) discovered that they had no room for me. Offered to put me in another hotel 10 minute taxi ride away and pay for the taxi. When I complained because I had multiple meetings scheduled at this hotel and therefore...

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1Thank Peter S
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Peter S., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Vienna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 4 May 2015

This hotel is located in a very short and beautiful street. It is next to the main station, but we moved by train only to reach the airport, because the hotel is 15 minutes walking from downtown or the Prater. It was the New Year's Eve: we went back late in the night and it was peaceful and safe. Wi-fi...

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Helpful?
Thank myleila
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Myleila, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $109 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Odigeo, Priceline and ACCOR so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#16 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#65 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
24 questions
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
“Due to the quiet location all rooms are probably to recommend”
 of 5 bubbles Sven43, 15 Nov 2016 | Read review
“Ask for the larger room that would be considered a suite.”
 of 5 bubbles Deb0926, 9 Nov 2016 | Read review
“Upper floors are better to see roofs of Wien by night”
 of 5 bubbles Giusefore, 24 Oct 2016 | Read review
“privilege room is nice and big”
 of 5 bubbles OliveiraMachado, 18 Oct 2016 | Read review
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