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Mercure Wien City

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Mercure Wien City
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932 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Lisbon, Portugal
Reviewed 21 November 2011

The rooms are very small but clean. This is a bit old hotel, so be prepared for some noise. The reception staff was a bit unfriendly and slow. Breakfast is ok. The location is very good, I found a very nice eating are a few steps walking. It is very central. You get what you pay for, no false expectations.

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Monfalcone, Italy
1 review
Reviewed 7 November 2011

excellent hotel. rooms were cleaned and personnel was very kind. hotel is very close to the center. several metro stations in the surroundings. It is possible to find a parking for your car after 21:00 and in the weekend. the steward at the reception gave us all the info about parkings and rules and provided us city maps and info...

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you for your positive feedback which I share with my team immediatly because your plaudit is our best motivation. We are looking forward to welcome you again :-) be sure we are working every day to optimize the quality and to define our service. Enjoy your day, best regards from Vienna, see you soon Bettina Pitzl Assistant...

VICENZA
Reviewed 3 November 2011

Excellent quality. Good value for money. The location is great for sightseeing. 2 minutes from metro station, 3 minutes the shuttle to the airport in Sweden Platz, 5 minutes, the church of St. Stephen! All the rooms are clean and silenzione, even those on the side of Hollandstraße. I've been in this hotel at least 5 times and was always...

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you so much for your positive words about the Mercure Wien City. To get feedback like that is the best motivation for all the staff and to have regular guests like you is so enchanting and motivating - thank you for all that, we hope to welcome you again in the next future, best regards from Vienna...

Halle, Belgium
Reviewed 2 November 2011

The hotel is situated only a 5' to 10' walk from the St Stephan Cathedral. On your way you will find a lot of bars and restaurants ranging from the inevitable McDonald's to taverns serving genuine Wiener meals at very democratic prices. As a downside the best most popular touristic attractions are located a little further away. The hotel itself...

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1Thank Hilde-Claude
Bettina P, Manager at Mercure Wien City, responded to this review

Dear Guest, thank you for your feedback, all the team of the Mercure Wien City send you the best wishes from Vienna and hope to welcome you again in the heart of the city center - kind regards Bettina Bettina Pitzl Assistant Manager

A TripAdvisor Member
St. Petersburg, Russia
1 review
Reviewed 2 November 2011

Rooms are comfortable, breakfast is delicious, stuff is extremely helpful, location is very good. The only two problems: wi-fi didn't work inside the room (but did work in public areas even in corridors), the entry door to room are hard to close (need to check that it is really closed before leaving)

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you for your feedback, we are really happy that you enjoyed your stay in the Mercure Wien City; all the staff send you best wishes from Vienna and we hope to welcome you again in the next future. Kind regards Bettina Bettina Pitzl Assistant Manager

A TripAdvisor Member
2 reviews
Reviewed 31 October 2011

Pretty standard Mecure rooms. Well kept and clean. Access to town was also easy and convenient. Very good value. However, service was a let-down. Checked in just past 8pm and there was only one service staff. She was the only one on duty and had to check guests in, take orders for the bar, answer phone calls, preparing drinks.... and...

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you for your comments and for your positive words about our rooms and the perfect location of the hotel. Thank you also for the points to update, please be sure that we set immediatly the right steps to optimize the service of our staff. Be sure we are working every day to optimize the quality and to...

Nice, France
Reviewed 31 October 2011

Spent a few nights in this hotel. Good location, not far from the city's centre. Good price, but here are the reasons why I will not come back: - poor signal of wireless, resulting in being disconnected every 5 minutes. Hotel is also providing wired internet access but unfortunately I had no laptop - tv with lot of local channels...

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, first of all thank you for your feedback, we are very happy that you enjoyed the perfect location to the city center and our optimal price-service measure. Thank you also for your structural review concerning the internet as well as for the poor choice of TV channels. Be sure we are working every day to optimize the quality...

Woodford, United Kingdom
Reviewed 28 October 2011

The hotel is an an excellent location - just 5 minutes walk across one of the Danube bridges into the heart of the city centre. As an added bonus, the airport bus stops very near to the hotel, which is wonderfully convenient for your arrival and departure. The room was comfortable, there was a marvellous selection of food for breakfast...

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1Thank Henry T
Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you for your friendly comments; it's always a big privilege for us to get such motivate words from our guests. Be sure we are working every day to optimize the quality and to define our service. We are looking forward to welcome you again in Vienna, best regards from all your Mercure Wien City team! Bettina Pitzl...

Helsinki, Finland
Reviewed 24 October 2011

We stayed here for three nights in late October. I booked early and received a very good price of 89 €/night. For that price the hotel was excellent. We were very impressed by the staff. They smiled, were polite, offered their help, restaurant recommendations, calling a taxi for us, whatever imaginable. They all also spoke at least three languages. The...

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1Thank Sinppu
Bettina P, Manager at Mercure Wien City, responded to this review

Dear guests, what a big happiness to read your comments about the Mercure Wien City. Thank you for your positive and nice words about our hotel, it's a great pleasure for all the team and really the biggest motivation for the future. We are looking forward to welcome you again in our house and be sure we make everything that...

A TripAdvisor Member
London, United Kingdom
1 review
Reviewed 22 October 2011

Very good location: close to the city's centre and less than 30-miniutes drive distance from airport by car. Minimalistic but quite good and comfortable rooms. Free Internet, rather good breakfasts, very friendly and helpful staff. Actually, very good hotel for a business traveller. Good value for money.

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guests, thank you so much for your friendly and motivate feedback - we hope you enjoyed your stay in our Mercure Wien City and we are looking forward to welcome you again :-) be sure we are working every day to optimize the quality and to define our service. Enjoy your day, best regards from Vienna, see you soon...

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Staying in Leopoldstadt

Neighbourhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city centre and take in life on Taborstrasse with its mix of old townhouses, churches, theatres, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival. ... more   less 

Additional Information about Mercure Wien City

Address: Hollandstrasse 3 | 1020 Wien, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $111 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien City 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna
Hotel Style:
#102 Luxury Hotel in Vienna
#120 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wien City staff and other travellers.
19 questions
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Questions? Get answers from Mercure Wien City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a premium room”
 of 5 bubbles DarDub, 9 Feb 2017 | Read review
“Top floor. Dry quiet”
 of 5 bubbles suecLondon, 9 Dec 2016 | Read review
“Low lv floor, because the elevator is almost look like as for freight elevator. I didnt like taking elevator”
 of 5 bubbles zeki242, 22 Aug 2016 | Read review
“All appeared to be well sealed from external noises.”
 of 5 bubbles 122RobH, 27 Jun 2016 | Read review
“Good location hotel but choose a high floor if you can - That's about all I can say”
 of 5 bubbles seniorsurfer60, 23 Jun 2016 | Read review
5 of 5