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Best Western Premier Kaiserhof Wien

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1,630 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
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Cleethorpes, United Kingdom
Reviewed 2 days ago NEWvia mobile

Fantastic hotel, from check in to check out received excellent friendly service from all the staff, receptionists, maids, waiters/waitresses. Spotlessly clean, throughout and our room was beautifully maintained and again kept spotless throughout our stay. When we checked in, the receptionist said we had to try their wonderful breakfast. Well the bar was set very high and I have to...

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Helpful?
Thank Giles H
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Giles, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Yorkshire, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

The hotel is in a very good location, it's a 5-10 minute walk to the city centre. The reception and communal area's of the hotel are bright, very well furnished and spotlessly clean, all of the staff we encountered were extremely pleasant, friendly and helpful. Our room was also well furnished and spacious with a large and very comfortable bed,...

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2Thank Sm0key2010
About Hotel's Favourite Review
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and would be delighted to welcoming you back again at the KAISERHOF Wien one day. Kind regards Yours KAISERHOF Team

Reviewed 3 days ago NEW

We spent 3 nights long weekend there with wife mid-March 2017. We made lots of research and picked this hotel due to its location very close to inner city, yet price-wise it was reasonable. Further this is one of top picks in Tripadvisor. And all this materialized 100% and we enjoyed. The hotel is an excellent value proposal, price-wise located...

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Thank markku e
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Bradford, United Kingdom
Reviewed 4 days ago NEW

If you want a quiet excellent hotel in Vienna then come to the Kaiserhof. The staff are really helpful the breakfast is superb and our suite was superb. I cannot fault this hotel. It is so convenient for transport and Vienna is a wonderful place to stay. We came for the opera and we're not disappointed.

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Thank vickiemellor
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

IDF
Reviewed 5 days ago NEWvia mobile

Descovered a bit by chance, I was pleasantly surprised by this hotel in real vicinity of karlsplatz. Staff extremely welcoming, professional, agréable. In the hotel, all clean and shiny. Very cozy room, pleasant restaurant and really nice wintergarten and bar! I strongly recommend this hotel for any kind of staying!!

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Thank tuiuta
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Reviewed 6 days ago NEWvia mobile

위치가 좋고 청결하며 매우 분위기 있는 호텔입니다. 방이 조금 작지만 모든게 마음이 들어요! 특히 아침식사 매우 훌륭해요! nice location nice staffs nice breakfast and very clean, unique hotel. I would like to stay hear again when I'm back to Vienna.

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Thank 은선 김
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Salisbury, United Kingdom
Reviewed 1 week ago

If you are thinking of staying in Vienna look no further. It is in an excellent location with a short walk to trams, underground or stroll into the heart of Vienna. We had a junior suite and were welcomed with wine and chocolate cakes! The room décor was tasteful and very fresh and clean. The embroidered bed linen was a...

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Thank Swaggy2014
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Tervuren, Belgium
Reviewed 1 week ago

Having stayed here a few times now, I am still as happy about the hotel as during my first stay. The smallest rooms may be a bit tight but offer the same level of quality, amenities and style as the larger rooms I have stayed in. The décor is romantic but with modern day finishing and comforts. And that is...

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Thank Stefan G
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon Stefan, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your fantastic feedback and we look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Cleethorpes, United Kingdom
Reviewed 1 week ago via mobile

We had a great 3 night stay here. Good location, clean room, friendly helpful staff and the best breakfast we have had staying in a city centre hotel (even for a fussy vegetarian). There are some great restaurants within 5 minute walk from the hotel so no need to venture far on an evening if you dont want to. Great...

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Thank Zoe B
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Zoe, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Vilnius, Lithuania
Reviewed 1 week ago

Hotel is simply perfect. Very good location. Very easy access the centre and other places. metro station 200 m away. Very friendly and hepfull staff. The breakfast deserves royal rating. Very comfort beds.

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Thank laurasteponaviciene
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: $194 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Kaiserhof suite ....wonderful and worth every penny.”
 of 5 bubbles vickiemellor, 25 Mar 2017 | Read review
“all rooms seems to be OK”
 of 5 bubbles laurasteponaviciene, 19 Mar 2017 | Read review
“Rooms not facing road are quieter”
 of 5 bubbles happygardener2014, 16 Mar 2017 | Read review
“5th floor was very quiet, especially at the back”
 of 5 bubbles Happyholidays1206, 15 Feb 2017 | Read review
“A wide range of rooms, all quiet and very clean.”
 of 5 bubbles 336doreens, 28 Jan 2017 | Read review
5 of 5