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Best Western Premier Kaiserhof Wien

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1,590 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
Philadelphia, Pennsylvania, United States
Reviewed 3 weeks ago via mobile

This hotel was one of the highlights of our trip! The staff was incredibly warm and welcoming and the hotel was beautifully decorated. We split our stay in Vienna between this hotel and a famous, 5 star hotel nearby and we agreed that this hotel was much better!! Great breakfast, great location, great staff. Truly worth every penny.

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Helpful?
2Thank Nashwa E
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Nashwa, thank you so much for taking time to comment your stay at the KAISERHOF Wien. Thanks for sharing your experience in our house. We look forward to welcoming back again one day in the beautiful city of Vienna and of corse at the Best Western Premier Kaiserhof Wien. All the best wishes for a relaxed weekend, Yours KAISERHOF...

Cronulla, Australia
Reviewed 3 weeks ago via mobile

The staff were advised that we were on our honeymoon. They were friendly when we arrived and set up a bottle of champagne for us to celebrate! Genuinely lovely people on the team! Very helpful. The room was spectacular. Breakfast was absolutely amazing. Highly recommend

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Thank dannib24
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we hope you had a safe trip home. Thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Loughton, United Kingdom
Reviewed 3 weeks ago

This was our first visit to Vienna and we booked a 3 night stay at the Kaiserhof Wien. The hotel is clean and bright and the staff were extremely friendly and accommodating. The room was clean and modern with all the required features, including mini-bar, safe and free WiFi. The breakfast was exemplary, offering a wide range of cereals, cold...

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1Thank Melvyn G
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Melvyn, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

The Kaiserhof is a great hotel, very centrally located for all the sights in Vienna. Comfortable rooms with all amenities, breakfast amazing including sparkling pink or white wine and the staff are really helpful. I had a birthday whilst I was there and we returned to our room early evening to find a bottle of prosecco on ice! Highly recommended.

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Thank A TripAdvisor Member
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Hayes, United Kingdom
Reviewed 3 weeks ago via mobile

From the moment we checked until the time we left we throughly enjoyed our short stay. We arrived from Budapest via a train journey. The main train station was only a short journey away costing €6 on taxi. The bedroom/ bathroom was clean and was equipped with all required items. We have visted alot of main city high rated Hotels...

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1Thank LALL777
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear LAll, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Edinburgh, United Kingdom
Reviewed 3 weeks ago

Just back after a 4 day break, this hotel is just perfect to explore a beautiful city. Located in a quiet street just outside the centre, all within very easy walking distance of the main 'things to see and do' The room was spacious and very clean, staff always helpful and friendly, breakfast just brilliant, set you up perfectly for...

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1Thank Doreen S
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Doreen, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Lisbon, Portugal
Reviewed 4 weeks ago

We chosed this hotel based on previous reviews, and we don't regret it all! The hotel is near the city center, but in a quiet street. All the staff was friendly and polite, always willing to help us. The breakfast and room service were top quality! The room decoration and the hotel in general were charming. It's defintely a hotel...

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1Thank Vitor R
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon Vitor, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming back to KAISERHOF Wien. Best wishes from Vienna Yours KAISERHOF Team

Istanbul, Turkey
Reviewed 4 weeks ago

We stayed for 3 days in Hotel Kaiserhof, Vienna in January. The Hotel is in a quiet district but close to the center. The room was spacious, very clean and the spotless bed looked as if we were the first to use it. The open buffet breakfast had a great choice of deli, cheese, vegatables, fruits, bread, cakes and fruit...

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1Thank 20Ali13
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming back to KAISERHOF Wien. Best wishes from Vienna Yours KAISERHOF Team

Reviewed 4 weeks ago via mobile

This beautiful establishment lived up to every expectations I got from the reviews I read before ordering. The staff is very friendly, the building and the rooms are lovely. We booked a junior suite, and do not regret for a second. Those few € extra was well spent. The bar was nice, quiet and well equipped...but the breakfast...my God the...

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2Thank gonzofilm
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming back to KAISERHOF Wien. Best wishes from Vienna Yours KAISERHOF Team

South Africa
Reviewed 4 weeks ago

Location of the hotel is great, it is walking distance to the centre of Vienna and a few attractions are almost on your door-step. The breakfast is of the highest quality with a wide range that will satisfy any picky-eater. The staff serving breakfast is friendly, well organised and attentive. Our room was spacious, clean and had everything one would...

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Thank coenraadb007
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming back to KAISERHOF Wien. Best wishes from Vienna Yours KAISERHOF Team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: $172 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#4 Spa Hotel in Vienna
#5 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor was very quiet, especially at the back”
 of 5 bubbles Happyholidays1206, 15 Feb 2017 | Read review
“A wide range of rooms, all quiet and very clean.”
 of 5 bubbles 336doreens, 28 Jan 2017 | Read review
“Had third floor corner room, which was a quit room”
 of 5 bubbles coenraadb007, 21 Jan 2017 | Read review
“Get a Romance room. Book and pay ahead for great rates.”
 of 5 bubbles macra123, 18 Jan 2017 | Read review
“Rooms on Frankenberggasse quiet”
 of 5 bubbles stebergannika, 11 Jan 2017 | Read review
5 of 5