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    Best Western Premier Kaiserhof Wien

    Frankenberggasse 10, Vienna 1040, Austria
    011 43 1 4315051701
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    2017-10-29 2017-10-30
     21 people are viewing this hotel
    US$183
    US$166
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    US$183
    Traveller (652)
    Room & Suite (536)
    Dining (162)
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    Overview
    • Excellent78%
    • Very good18%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “opera house” (100 reviews)
    “great hotel” (84 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Reviews (1,825)
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    441 - 445 of 1,200 reviews

    Reviewed 10 December 2015

    Our four day stay at the Kaiserhof was booked through Inghams, and was very well organised. We found the hotel to be excellent, the staff wete very friendly and helpful. The standaed of cleanliness throughoutwas top quality. Breakfast was included and described as 'Imperial' and...More

    Thank Patrick B
    Response from KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof WienResponded 11 December 2015

    Thank your for your comment and your feedback!

    Reviewed 9 December 2015

    My family lived in Europe 15 years ago and we had stayed at this same hotel when visiting Vienna. I hadn't realized when I made the reservation that this was the same hotel we stayed over 15 years ago. We thought the hotel was wonderful...More

    Thank marianne d
    Response from KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof WienResponded 11 December 2015

    Dear Marianne, thanks for your feedback and your comment. Yours KAISERHOF Team

    Reviewed 9 December 2015

    We have just returned from a four night stay at the Kaiserhof. What a superb hotel. A very friendly welcome awaited in the well-lit classy reception. We were shown to our room, a double deluxe with everything we needed. Beautiful décor, a small, but compact...More

    Thank MrsBoxerDog
    Response from KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof WienResponded 11 December 2015

    Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. Thanks for the input concerning the towels. We look forward to welcoming you again at the KAISERHOF Wien....More

    Reviewed 7 December 2015 via mobile

    I stayed at the BW Premier Kaiserhof for only one night. The facilities, location and breakfast are first rate. They provide valet service if you have a car. The Internet could have been a little smoother but that would be my only opportunity for improvement....More

    Thank db7477
    Response from KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof WienResponded 8 December 2015

    Good Morning, thank you for your comment and your feedback. We look forward to welcoming you again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

    Reviewed 7 December 2015 via mobile

    Went to Vienna for a city break with the partner and some family members. Stayed at this hotel and can't fault it. Staff were so accommodating including booking us a table at a lovely restaurant and breakfast was second to none. Staff make this place...More

    1  Thank Zoe L
    Response from KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof WienResponded 8 December 2015

    Dear Zoe, thank you for your fantastic comment and your feedback. We look forward to welcoming you again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Breakfast included
    • Concierge
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$144 - US$303 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Vienna
    • #2 Spa Hotel in Vienna
    • #4 Romantic Hotel in Vienna
    • #7 Family Hotel in Vienna
    • #13 Business Hotel in Vienna
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Agoda, Travelocity, Priceline, Hotels.com, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, Evoline ltd and HotelQuickly so you can book your Best Western Premier Kaiserhof Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Vienna Region >
    • Vienna >
    • Wieden
    • Also Known As
    • Best Western Premier Kaiserhof Wien Hotel Vienna ,
    • Best Western Hotel Vienna ,
    • Best Western Vienna ,
    • Vienna Best Western
    Add Photo Photos
    Traveller (652)
    Room & Suite (536)
    Dining (162)
    Hotel & Grounds (478)
    Bathroom (41)
    Business Centre & Event Rooms (6)
    Nearby
    Wieden
    The fourth district combines elegant tradition with
    contemporary style and relaxed living. More than a
    dozen town palaces and churches such as St. Charles
    Borromeo have added glamour to a neighbourhood known
    for its traditional retail and crafts shops, taverns,
    cafés. Wieden is also home to Naschmarkt, Vienna’s
    largest street market. Many bohemian types have found
    their way to Wieden: meet them in trendy cafés and
    ...More
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    .53 km away
     
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    .52 km away
     
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    1,374 reviews
    .42 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Karlskirche
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    Ask a question
    Questions & Answers
    Desaroo
    25 September 2017|
    AnswerShow all 5 answers
    Response from HotelKaiserhofWien | Property representative |
    Dear Desaroo - please contact the team of the reservation, they will assist you finding the perfect room for you! reservation@hotel-kaiserhof.at Kind regards Thomas Marketing Manager
    1
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    Playintherain
    18 September 2017|
    AnswerShow all 6 answers
    Response from HotelKaiserhofWien | Property representative |
    Good Afternoon, sorry for my late reply. The hotel is unfortunately not really handicaped accessible. We are in a heritage protected area and the 120 years old building does not allow big chances. From the reception to the... More
    0
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    Google Translation
    Evangelyn Y
    18 April 2017|
    AnswerShow all 7 answers
    Response from HotelKaiserhofWien | Property representative |
    Good morning, thank you for your message and sorry for my late replay. From Wien Hauptbahnhof (Central Station) the KAISERHOF is reachable with Metroline U1 (red line) - 2 Stations from the Station to Karlsplatz. At... More
    1
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    Room Tips
    "Street out front is not busy so front facing or rear should both be ok for noise. View from rear rooms to St..."
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    "Upgrade to a "Romantic Room"............"
    Read review
    "Rooms are quieter at third floor ......"
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    "I suggest the 'Romantic' room. It is quiet with a nice view, and tastefully furnished."
    Read review
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