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Hotel Mercure Wien Westbahnhof

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Mercure Wien Westbahnhof
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964 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Melbourne, Australia
Reviewed 1 week ago NEW

We have used Mercure hotels in europe the past 2 years as they are clean,comfortable,have good locations at a fair price. After booking into this hotel and finding our room not to my liking,l asked the desk to change it and was happier inour new room that did not have a view but was quieter. The hotel is near the...

Thank Martha029
Reviewed 2 weeks ago via mobile

The hotel is located nearby Wien Westbahnhof and walkthrough the hotel about 5 minutes. You also can get around Vienna via Metro that located underground of Westbahnhof. The welcome drink was offered for 2 of us.

Thank Ratakorn B
About Hotel's Favourite Review
MarkHuber, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Ratakom B Thank you for your feedback on your stay at Mercure Wien Westbahnhof. Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts! Your sincerely, Mark Huber Rooms Division Manager

Leeds, United Kingdom
Reviewed 3 weeks ago

We had an incredible stay here in a hotel that was so accommodating; allowing us to check into our room around 9am. Our room was spacious, providing plenty of room for a family of four with great facilities including a coffee machine in the room and a large bathroom also. Very comfortable and large bed, we had a great night's...

Thank swiss_r
Rainham, United Kingdom
Reviewed 5 weeks ago

our Superior Room was on the small side although it was clean and tidy, staff ok not over friendly but polite enough, Breakfast was ok but very busy on the days we were there and not much variety. seems to be a quick turnover of guests with a large number of coach parties, ideal for site seeing as it is...

Thank Phil J
MarkHuber, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Phil, Thank you for taking the time to tell us about your stay. I am sorry to hear that your time with us did not meet your expectations. I thank you for pointing out what could and should have been better. Please rest assured that we will take this opportunity to improve our performance. Yours sincerelly, Mark Huber Rooms...

Reviewed 23 April 2017 via mobile

I stayed with my wife at mercure hotel and had an okish experience. While the hotel has a decent lobby and clean rooms, they don't seem to have too much staff. For each and everything you have to call the reception and either you have to go down to get it or the receptionist will come up. We called up...

Thank Ayush M
MarkHuber, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Ayush M, Thank you for taking the time to share your feedback. I am sorry to hear that your time with us did not meet your expectations. Also I thank you for pointing out what could and should have been better. Please rest assured that we will take this opportunity to improve our performance. I am happy to read...

Chiang Mai, Thailand
Reviewed 13 April 2017

Easy to get there, near train station and other public transports. Staffs are helpful and friendly. I stayed at mozart room type, the decoration is lovely, surrounding with music notes. I really enjoyed my time there.

Review collected in partnership with Accorhotels.com
Thank deutsch_mit_krunue
Reviewed 12 April 2017

Friendly staff, and nice clean and comfortable rooms with aircon. very close to Westbahnhof and shuttle bus to airport Also close to one of main shopping streets in vienna Nice and plentiful breckfest,

1Thank Tremmel L
Reviewed 12 April 2017 via mobile

This hotel has nice clean rooms. The hotel is located perfectly close to the U-bahn and in proximity of many fine restaurants, shops and tourist stops. The hotel has a very cosy hotelbar, a great breakfast and staff are very friendly and helpful.

1Thank Henrik A
Reviewed 9 April 2017 via mobile

The Mercure hotel Westbahnhof is fine for one night. The room was small but clean. Furniture is a little outdated. My room was facing a busy street with quite some noise at night. The curtains do not close properly so there was quite some light early morning. The bathroom is small. No separate shower and the shower in the bath...

Thank R. B
MarkHuber, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear R. B, thank you for taking the time to tell us about your stay. I am sorry to hear that your time with us did not meet your expectations, but I am happy that all-in-all you had a good stay with us. Also I thank you for pointing out what could and should have been better. We will take...

Copenhagen Region, Denmark
Reviewed 4 April 2017

Overall this is a lovely hotel to stay in. The service was friendly, the rooms are clean and have anything you would really need or expect. Breakfast is also good. I would say the biggest selling point is that the hotel is so close to Westbahnhof. It is very easy to take the UBahn closer into the city so you...

Thank Emily F

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11/06/2017 12/06/2017
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $90 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#113 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was very noisy at the front of the hotel, it looks like a quiet street, but traffic woke us early every morning.”
katherinef964, 9 Mar 2017 | Read review
“High floor room...”
BambangS, 5 Jan 2017 | Read review
“Higher the better”
GGBIRA, 30 Dec 2016 | Read review
“choose superior room facing the street”
outlaws_2000, 16 Dec 2016 | Read review
“Rooms at the back are quieter”
Pigsfoot, 11 Nov 2016 | Read review
5 of 5
US$93* /night
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Prices are for 1 room, 2 adults
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