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Hotel Mercure Wien Westbahnhof

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Hotel Mercure Wien Westbahnhof
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874 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Mercure Wien Westbahnhof
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Showing 305: English reviews
Hong Kong
Reviewed 8 September 2014

We stayed in this hotel for two nights in July 2014. We had booked a suite. This was on a high floor with only one other bedroom on that floor. We had a clean bathroom, a little sitting area with TV, fridge, tea/coffee making facilities, safe. Our bedroom was very clean and comfortable. Our room was so nice, it even...

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Helpful?
Thank irenemHongKong
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Guest, Thank you so much for this great feedback. Every day we strive to offer each guest a most enjoyable stay by anticipating their needs. Thank you for appreciating our efforts. It was a pleasure having you here and I am already looking forward to welcoming you back! Sincerely Yours Christina Bonertz Deputy Manager

Pittsburgh
Reviewed 4 September 2014

This hotel was a pleasant surprise on our orchestra tour. The outside is a little deceiving; right up against the road and appears average. Once in, there is a lovely little lobby with a small bar and a really nice breakfast room around the back. (Breakfast was very good; it seems that Europe has this breakfast thing down!) Rooms were...

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Helpful?
2Thank nurseontheloose
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Sir or Madame, We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Nonthaburi, Thailand
Reviewed 2 September 2014

Pros: - less than 5 min walk to west train station (Westbahnhof) and U3/U6 entrance - Vienna Airport Bus stops right in front of Westbahnhof - convenient location - hotel has elevators - non-smoking floor - helpful staff, quick email response - free wifi at lobby - internet café right across hotel’s entrance - Mariahilfer Strasse, the renowned shopping street...

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2Thank agingduo
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Sir or Madame, Thank you for giving such a detailed report on your stay at the Mercure Hotel Wien Westbahnhof. Your comments will be certainly a big help for all future guests. In regards of the internet connection, I would like to point out that we have in the entire hotel free internet access. With our technical department we...

Herceg-Novi Municipality, Montenegro
Reviewed 1 September 2014 via mobile

Good hotel,location is not so far from the center, rooms are typical for staying 2-3nights. The objection is to the hotel staff, especially to the manager that we were not out to meet and because of that we could not extend one more night. However, recommended for short stays,and business trips.

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Helpful?
Thank Mashamashna
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Guest, thank you for taking the time and for sharing your experiences in the Mercure Hotel Wien and for recommending our hotel. Unfortunately your comment in regards of the management. I suppose that you were asking for a Manager and probably I have not been in the hotel. In this case I apologize. If you would like to share...

Budapest
Reviewed 1 September 2014

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Thank Peter543for
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Astana
Reviewed 18 August 2014

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Thank Bolatbek A
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Sao Paulo, SP
Reviewed 14 August 2014

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Thank Daniel P
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Kosice
Reviewed 14 August 2014

The Hotel has good location, comfortable rooms and good service. We spent only for an overnight ...so during our stay, all seemed good. But looking at the location and service, I can recommend it to all.

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Thank RahulBhat
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review
Google Translation

Sehr geehrte Gäste, vielen Dank für dieses großartige Feedback. Es war uns eine Freude Ihnen einen so angenehmen Aufenthalt zu...

Campinas, Brazil
Reviewed 11 August 2014

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Thank Antonio F
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Oakey, Queensland, Australia
Reviewed 5 August 2014

Had a studio room top floor looking out over wein city , truly beautiful . Free wi fi at hotel but had some issues not hotels fault jus technology glitches !! Breakfast good for value , overall front counter service was excellent n very helpful...

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Thank Michael W
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Michael, we are very glad to hear that you have fully enjoyed your stay with us. Thank you for your nice review. We hope we have one day the possibility to welcome you back. With best Regards Christina Bonertz Deputy Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $79 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#110 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
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Questions? Get answers from Hotel Mercure Wien Westbahnhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter”
 of 5 bubbles Pigsfoot, 11 Nov 2016 | Read review
“Any room that faces the street is good. If the lift doesn't work get a ground floor room.”
  • The room was clean and comfortable.
 of 5 bubbles Eddie2891951, 6 Aug 2016 | Read review
“we do's not recmond this hotel.”
 of 5 bubbles meridilliclub, 17 Jun 2016 | Read review
“the rooms whose Windows are on the metro station side are very noisy”
 of 5 bubbles francydt, 9 Jun 2016 | Read review
“Corner room, away from the elevator.”
 of 5 bubbles 744nguyend, 1 Jun 2016 | Read review
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