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I stayed with my wife at mercure hotel and had an okish experience. While the hotel has a decent lobby and clean rooms, they don't seem to have too much staff. For each and everything you have to call the reception and either you have...More
Thank Ayush M
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 4 May 2017
Dear Ayush M,
Thank you for taking the time to share your feedback.
I am sorry to hear that your time with us did not meet your expectations.
Also I thank you for pointing out what could and should have been better. Please rest assured...More
Easy to get there, near train station and other public transports. Staffs are helpful and friendly. I stayed at mozart room type, the decoration is lovely, surrounding with music notes. I really enjoyed my time there.
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Friendly staff, and nice clean and comfortable rooms with aircon.
very close to Westbahnhof and shuttle bus to airport
Also close to one of main shopping streets in vienna
Nice and plentiful breckfest,
This hotel has nice clean rooms. The hotel is located perfectly close to the U-bahn and in proximity of many fine restaurants, shops and tourist stops.
The hotel has a very cosy hotelbar, a great breakfast and staff are very friendly and helpful.
The Mercure hotel Westbahnhof is fine for one night. The room was small but clean. Furniture is a little outdated. My room was facing a busy street with quite some noise at night. The curtains do not close properly so there was quite some light...More
Thank R. B
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 11 April 2017
Dear R. B,
thank you for taking the time to tell us about your stay. I am sorry to hear that your time with us did not meet your expectations, but I am happy that all-in-all you had a good stay with us. Also I...More
Additional Information about Hotel Mercure Wien Westbahnhof
Address: Felberstrasse 4, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Price Range:US$70 - US$158 (Based on Average Rates for a Standard Room)
Hotel Class: 4 star
Number of rooms: 252
Awards & Recognition
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$70 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#111 Luxury Hotel in Vienna
Number of rooms
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