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Hotel Mercure Wien Westbahnhof

1,061 reviews
#147 of 359 Hotels in Vienna
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Traveller (373)
Room & Suite (154)
Dining (18)
Overview
  • Excellent21%
  • Very good46%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)Write a Review
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All reviewstrain stationwelcome drinktea coffee making facilitiesshopping streetconvenient locationminute walkexcellent locationeasy accesscentral viennabreakfast roomwiencitymariahilferstrassereachablestopskettlereceptionist
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211 - 215 of 368 reviews
Reviewed 29 October 2014

Upon entering the hotel the front of house looked lovely. The rooms and everywhere else was very clean and staff were friendly. We were on a month long group tour and this was the only hotel which did not have tea and coffee facilities in...More

1  Thank bronze7
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 10 November 2014

Dear bronze7, thank you for taking the time to write about your stay at the Mercure Hotel Wien Westbahnhof. We are very glad to read that you liked the look of our front of house, that you very happy with our staff and the cleanliness...More

Reviewed 22 October 2014 via mobile

This hotel has a great location....very close to westbahnhoff train station and U bahn...and huge shopping plaza...took us only 3 hours for a round trip of Nachsmart (with supper break)and Stephenplatz..all by U bahn.. The rooms are bit small to move around but who wants...More

Thank Prasen I
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 10 November 2014

Dear Prasen I, thank you for taking the time and for sharing your experiences in the Mercure Hotel Wien Westbahnhof. We are glad to read that you were happy with the location of the hotel. We are looking forward to welcome you back. Sincerely Yours...More

Reviewed 22 October 2014

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Review collected in partnership with Accorhotels.com
Thank k_nadda
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 10 November 2014

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Reviewed 21 October 2014

I think the best word to describe the hotel is average. The room was small and oddly decorated, but the bed was comfortable and the room was clean. I even thought the cleaning ladies went a bit to far, as they moved all my stuff...More

Thank SigurveigHj
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 10 November 2014

Dear SigurveigHj, thank you for your comments and for staying in our hotel. Our Housekeeping team is advised to clean all work surfaces however they should of course try not to move any personal belongings of our customers. Our breakfast buffet should be from beginning...More

Reviewed 15 October 2014

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Review collected in partnership with Accorhotels.com
Thank Ron B
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 9 November 2014

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$70 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#106 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$70 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#106 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (373)
Room & Suite (154)
Dining (18)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ALW125
30 May 2017|
AnswerShow all 5 answers
Response from MarkHuber | Property representative |
Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
1
Vote
Jolie T
24 January 2017|
AnswerShow all 4 answers
Response from MarkHuber | Property representative |
Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
0
Votes
Parneet S
25 August 2016|
AnswerShow all 4 answers
Response from EmanSaad1 | Reviewed this property |
‫Hello there is only electric kettle‬
1
Vote
Google Translation
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1234
Room Tips
"Do not go to level 8 (no direct elevator, need stairs as well)"
Read review
"Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
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"Ask for a quiet room facing the yard. The noise from the main road is terrible."
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"Ask for Air Conditioning"
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