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K+K Palais Hotel

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#40 of 366 Hotels in Vienna
Certificate of Excellence
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985 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Central Florida, Florida
Reviewed 2 weeks ago

Basic hotel. Room was a bit outdated and no view at all since the window was at about 8 feet up. Bathroom was nice but don't understand the 1/3 of a shower door. Only invites water to be splashed everywhere. Rather have 2 doubles than 2 singles in a double room.

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Helpful?
1Thank brianjA2616SG
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear brianjA2616SG, We are very sorry to read that your stay with us didn't met your expectations. We would have done our best to offer you another room if we had known that you didn't like your room. Although we would be very happy to welcome you back at K+K Palais. With best regards from Vienna, Your K+K Palais Hotel...

Island of Malta, Malta
Reviewed 3 weeks ago

Great location, friendly staff, especially the staff at Breakfast, which is highly recommended as there's a good choice. Hotel located walking distance to Stephanplatz, shops and restaurants. Rooms are spacious and also has tea/coffee facilities in the room.

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Helpful?
Thank Theresa C
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Theresa C, We want to thank you very much for your positive feedback! We are happy to read that everything met your expectations. It would be a pleasure for us to welcome you back in one of our K+K Hotel! Regards from Vienna, Your K+K Palais Hotel team

Portsmouth, United Kingdom
Reviewed 3 weeks ago

We found our stay excellent for location and amenities. Hotel very well sited and ease of access for public transport.. We came for an experience of Vienna. Your staff were very kind and helpful. We ere made very welcome. Cannot make any tips or suggestion because we got what we came for. Help and advice was always on hand if...

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Helpful?
Thank Raymond C
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Raymond C, Thank you your wonderful review of our Hotel. We truly appreciate your feedback and I am happy to read that everything met your expectations upon your recent stay. I very much hope we may welcome you back in the near future. All the best from Vienna, Your K+K Palais Hotel team

Affligem
Reviewed 3 weeks ago

The room didn't meet our expectations: it differed from the picture on booking.com (much smaller window), had a terrible mattress and pillow, which resulted in back pain. However, cleanliness and building equipments were faultlessly. The breakfast buffet had limited choice!

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Helpful?
Thank v4012016
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Guest, We are sorry that you were disappointed with your experience here at our K+K Hotel especially so because our guest satisfaction is very important to us and we try very hard to ensure that all of our guests have a rewarding stay. Nevertheless we would like to thank you for highlighting the parts that you enjoyed and we...

Clevedon, England, United Kingdom
Reviewed 3 weeks ago

Very pleasant stay , buffet breakfast excellent, staff very friendly and welcoming ! very peaceful highly recommended and central to the sightseeing spots of Vienna - all within a 1/2 hour walk - perfect

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Helpful?
Thank Louise R
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Louise R, Thank you for you nice feedback and praising our breakfast, staff and location! We would be happy to welcome you back in the future! With regards, Your K+K Palais Hotel team

Reviewed 3 weeks ago via mobile

Hotel location is ok if you can walk a little. Price and services are ok. I stay in this hotel just for one night and we went to the town for dinner and just having a few beer. In the bar you can't pay with card.

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Helpful?
Thank Vylo
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Vylo, A big thank you for sharing your review with other travelers. We do hope to welcome you back soon! Take care and all the best Your K+K Palais Hotel team

Ottawa, Canada
Reviewed 3 weeks ago

Great time for a full business week in Vienna. Easy to get from the airport (bus trip at an excellent cost), close to the old city and multiple restaurant, very quiet and safe location, good bedrooms, included breakfast very good, easy and convenient access to subway. Will certainly come back for a third time.

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Helpful?
1Thank R2328JMlouism
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear R2328Jmlouism, Thank you very much for your recent stay with us - it´s a great pleasure to have you as a regular guest. Thank you for praising our location, bedrooms and our breakfast! We would be happy to welcome you back again! Best regards from Vienna, Your K+K Palais Hotel team

Israel
Reviewed 3 weeks ago

Very good central but quite location. Large rooms, very clean and excellent breakfast. Prices may "go up" during busy weeks, but when the rates suit you, don't spend your time looking for a better four stars in the center of Vienna.

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Helpful?
Thank 602meirm
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear 602meirm, Thank you very much for your feedback and for praising our breakfast, cleanliness and our location. We hope you had a most enjoyable stay in Vienna in our hotel. We would be happy to welcome you back in our hotel in the future. Best regards from Vienna, Your K+K Palais Hotel team

London
Reviewed 3 weeks ago

excellent hotel only two remarks why need to pay extra to check after 12 asked for king size bed given two separate twin beds close to each other very clean quite all good very nice breakfast very friendly staff the bar got a lot of choices the location is perfect to all tourist destinations

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Helpful?
Thank Salah El Din H
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Salah El Din H, Thank you for choosing our Hotel for your recent visit to Vienna and for your feedback on TripAdvisor. We are sorry to hear about your remarks, please be assured that we have spoken to the relevant persons to avoid such a problem in the future. Also thank you for praising our breakfast, our location and...

Buja, Italy
Reviewed 4 weeks ago

Good and friendly hotel and staff, we have enjoyed a very nice stay. The rooms were clean and comfortable, breakfast fresh and good and personell helpful. The position is just outside the main touristy area in a quiet neighborhood.

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Helpful?
Thank elenapW188RI
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear elenapW18, Thank you for your wonderful review of our hotel. We truly appreciate your feedback and happy to hear that everything met your expectations upon your recent stay. We very much hope we may welcome you back in the near future. Best regards, Your K+K Palais Hotel Team

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Behind an elegant old facade lies this hotel of great sophistication and modern luxury a historical building once belonging to the imperial family. As all K + K Hotels it offers state-of-the-art amenities elegantly furnished rooms and the personal service of highly trained and motivated staff. Its quiet location in the Vienna city center and its close proximity to St. Stephens Cathedral to the pedestrian area and underground stations make it particularly attractive. Free WiFi in all guest rooms and public area. Free access to the Internet Lounge (PCs, printer and international newspapers). Complimentary coffee and tea making facilities in the rooms. ... more   less 

Additional Information about K+K Palais Hotel

Address: Rudolfsplatz 11, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Price Range: $174 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K+K Palais Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
k Palais Hotel
Hotel k Palais
Hotel Style:
#32 Romantic Hotel in Vienna
#34 Luxury Hotel in Vienna
#43 Business Hotel in Vienna
#47 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from K+K Palais Hotel staff and other travellers.
16 questions
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Questions? Get answers from K+K Palais Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to have a room overlooking the square”
 of 5 bubbles Bea_K186223, 9 Dec 2016 | Read review
“Don't worry about noise at the front of the hotel, and ask for a front room if you like a view of the park.”
 of 5 bubbles Padmapada, 23 Nov 2016 | Read review
“All rooms are quiet; ours was an inward facing, courtyard room.”
 of 5 bubbles LynCaswell, 31 Oct 2016 | Read review
“Our party occupied three rooms. All overlooked a flat roof but were comfortable and quiet. Rooms at front would overlook a nice square.”
 of 5 bubbles DerekF73, 16 Oct 2016 | Read review
“Ask for a room at the front overlooking the park.”
 of 5 bubbles Andifos, 9 Oct 2016 | Read review
5 of 5
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