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Hotel Ambassador

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#152 of 361 Hotels in Vienna
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Ambassador
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579 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Reviewed 5 January 2017

This hotel is very centrally situated and has easy access points to the centre of Vienna. The staff are friendly and the breakfast is very nice and varied. Ideal for business travellers. The rooms are old style but comfortable and the residents bar is really very relaxing.

1Thank CluckerJones
London, United Kingdom
Reviewed 30 December 2016

I chose this hotel for our stay as it was perfectly located for sight-seeing in central Vienna. I also chose it for its facilities and its less ostentatious external appearance. The hotel has two entrances, the main entrance opposite a fountain and the rear one which opens onto a pedestrianized shopping street. From the moment we arrived by taxi from...

Thank Phitos P
Dubai, United Arab Emirates
Reviewed 29 December 2016 via mobile

We checked in at night and checked out next day morning. Didn't get the chance to experience the hotel. Location is excellent, rooms are huge, washrooms are clean modern and well equipped. I was surprised to get a key at the reception rather then access card. Never used a key for a hotel room for ages. The staff at check...

1Thank Keidi71
Avignon, France
Reviewed 28 December 2016

Excellently situated .Spacious bedrooms and wonderfully comfortable beds. A splendid hotel to relax in and enjoy the many pleasures this marvelous city has to offer.Vienna is one of the safest cities in the world and also a world heritage site. It has a good selection of restaurants and sensational museums. A great place to spend a mini break in.

Thank Baker210
Ljubljana, Slovenia
Reviewed 10 December 2016

There's almost no better location for stay in Vienna as this hotel. Located directly at Kärntner Straße there are limitless possibilities to explore Vienna from there. Rooms are large (for European standards) and room prices is more than favourable. Staff is friendly and always willing to cooperate.

Thank Blaz H
Doha, Qatar
Reviewed 24 November 2016

Excellent Location! Close to all major attractions.The room was spacious & well kitted out. Staff friendly and helpful. The breakfast at 25 euros was expensive & Cheaper alternatives close by. The hotel has no shuttle bus , taxi although available out side. Note to visitors (Smoking is allowed in open lounge area.).

1Thank noofalmansoori
Reviewed 19 November 2016 via mobile

Is this really 5 star? They charge like a rhino. In return you get lacklustre reception, musty smelling rooms, no bottles water, no iron, old beds with sagging mattress, pillows cheap and uncomfortable, old towels more like rah cloths. Booked double but get twins. All rooms the same. Eye-watering price of breakfast. The standard Austrian arrogance though is in plentiful...

2Thank Saul P
Reviewed 10 November 2016 via mobile

My family and I stayed for 5 nights but paid for 7 because of the No refund policy which I tried to changed our dates 2 hours after booking. Was very disappointed in this 5 star hotel in the rooms we requested double Beds and got two single beds pushed together also had small single duvet covers on top of...

4Thank Adele H
Sydney, Australia
Reviewed 2 November 2016

It is quite disappointing for me to score ony 4 dots for this hotel. But the patchiness on the internet in our room prevented me to do this. They relay on freewave.at and this is not properly distributed throughout the hotel. This is a brillantly located hotel, with very good service and very big rooms. But there is NO EXCUSE...

2Thank yakshaver
Reviewed 18 October 2016 via mobile

Very central and great for the metro - especially Stephansplatz. If you're in Vienna for the Austria Centre it's convenient for that and sightseeing. The hotel smells of cigarette smoke - but luckily my room didn't. I had an excellent suite (room 507), which was beautifully quiet - I barely saw or heard any other guests. Really large - and...

1Thank Sushi-fan10
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Sushi-fan10, Thank you for staying at the Ambassador Hotel Vienna and posting this great review on TripAdvisor. We appreciate your feedback and are delighted that you felt comfortable in your room and had a wonderful time with us. Also, thank you for mentioning our convenient location not only for business travelers but also for leisure guests. If your travel...

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04/06/2017 05/06/2017
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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 

Additional Information about Hotel Ambassador

Address: Kaerntner Strasse 5, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $206 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ambassador 5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, Priceline, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hotel Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna
Hotel Style:
#32 Business Hotel in Vienna
#49 Family Hotel in Vienna
#78 Romantic Hotel in Vienna
#111 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ambassador staff and other travellers.
10 questions
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11 months ago
manchester vermont
4 months ago
over a year ago

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Questions? Get answers from Hotel Ambassador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room above 2nd floor to avoid the smell of smoke in the corridors”
PhitosP, 30 Dec 2016 | Read review
“book via Internet on hotel site”
426rens, 12 Sep 2016 | Read review
“The Neue Markt side is probably a bit quieter, but they are working on the church opposite starting at 8 am”
Hooray123, 23 Jun 2016 | Read review
“Search with a view to Kartner strasse.”
miloradm741, 22 Jun 2016 | Read review
“Convenient central location”
JaakkoK631, 17 May 2016 | Read review
5 of 5
US$168* /night
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Prices are for 1 room, 2 adults
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