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Leonardo Hotel Vienna

1,234 reviews
#157 of 359 Hotels in Vienna
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Traveller (369)
Room & Suite (125)
Dining (29)
Overview
  • Excellent23%
  • Very good46%
  • Average22%
  • Poor5%
  • Terrible4%
Travellers talk about
Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Bar/Lounge
Multilingual Staff
Pets Allowed
4.0 Star Hotel
All hotel details
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Reviews (1,234)Write a Review
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215
109
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22
Show reviews that mention
All reviewswestbahnhof stationnice hotelmariahilfer streetper dayrooms are smalltransport linksfree internetreception staffeasy accessair conditionexcellent locationreception areaairport bushotel is locatedcity breakold cityfew minutes walk
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11 - 15 of 503 reviews
Reviewed 6 November 2017

I wasn't terribly impressed with this place, seems like a lot of style over substance. The rooms were very small and our shower was dreadful, took ages to get only lukewarm water out of it and the pipes made a terrible banging sound. Our view...More

Thank 636MrsM
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 7 November 2017

Dear 636MrsM, We would like to thank you for your stay at the Leonardo Hotel Vienna and for your time of giving us your feedback. We are looking forward of welcoming you back at Leonardo Hotels and remain, with best regards from Vienna

Reviewed 29 October 2017 via mobile

What is great: location, breakfast selection, clean rooms What could be better: size of the rooms, friendliness of staff (though they are polite just very cold) What is horrible: the breakfast logistics - too many people, too few tables and cups etc.

Thank Kata0229
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 30 October 2017

Dear Kata0229, We would like to thank you for your stay at the Leonardo Hotel Vienna and for your time of giving us your review and feedback. We are looking forward of welcoming you back at Leonardo Hotels and remain, with best regards from Vienna

Reviewed 28 October 2017 via mobile

The hotel’s location is top,the hotel is nice but is kinda expensive. We took bed and breakfast,we had to pay extra for the Wifi and for the garage. The staff was very helpful,the rooms were clean and cozy,but if you’re oldfashioned,the bathroom will be a...More

1  Thank Jelena K
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 30 October 2017

Dear Jelena K, We would like to thank you for your time of giving us your review and feedback. We are pleased that your stay was comfortable. We are looking forward of welcoming you back at Leonardo Hotels and remain, with best regards from Vienna

Reviewed 20 October 2017

I have booked the room by phone for the next day, confirmed the booking at the reception desk next morning around 10 a.m. by paying for the room and garage. I took into consideration the possibility of leaving the room on time but keeping the...More

1  Thank kristiandumitrescu
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 23 October 2017

Dear kristiandumitrescu, Many thanks you for your stay and for taking the time to share your feedback. The opinion of all of our guest's is important to us and we always want guest expectations to be met upon arrival. We are pleased that part of...More

Reviewed 17 October 2017

Only the location of the hotel was great. The service was very bad. Rooms are ok, but wifi charging policy is a disgrase. And it doesnt even work in the bar. As allready mentioned in some other comment, we also had an unpleasant experience with...More

Thank Bocmancina
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 18 October 2017

Dear Bocmancina, We would like to thank you for your time and effort to share your personal impressions of your stay. It is very important to us that our hotel will be known as a clean house with high service standards and a friendly team....More

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About
Amenities
Top amenities
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Details
Price range
US$55 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#114 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$55 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#114 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveller (369)
Room & Suite (125)
Dining (29)
Hotel & Grounds (214)
Bathroom (43)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Mariahilf
Vienna’s sixth district hosts high street shopping
heaven and pedestrian area Mariahilfer Strasse. The
weirdest local building is probably the city aquarium
Haus des Meeres, housed in one of Vienna’s six
remaining World War II defense towers, and topped with
a rooftop bar that offers stunning views over Vienna
and the centre. One of the most historic sites in the
area is the passageway of 18th century Raimundhof with
...More
Questions & Answers
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JacPC
14 October 2017|
AnswerShow all 7 answers
Response from Elisabeth B | Property representative |
The main train station is 20 min. away from the Westbahnhof ( the train station is close to the Leonardo Hotel). Tram Nr.18 will the direct connection from main Railway station to Westbahnhof. We looking forward to your... More
0
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Google Translation
Jeff H
10 April 2017|
AnswerShow all 8 answers
Response from Elisabeth B | Property representative |
Dear Jeff H, Thank you for your request. WIFI is included at the suites and the superior/business rooms. At the comfort category - for basic download Euro 5.-, for business download Euro 7.-. Further we are offering free... More
0
Votes
Google Translation
VT_unique
21 December 2016|
AnswerShow all 8 answers
Response from Elisabeth B | Property representative |
Dear VT_unique, Kindly excuse my late reply. We are looking forward of welcoming you and your 2 little child's at our hotel and we can assure space in one of our suites. With kind regards from Vienna.
0
Votes
Google Translation
Room Tips
"Rooms on Matrosengasse steet side where side entrance is are more quieter."
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"For international travelers, some rooms have fee wifi some don't. Contact the hotel to verify before hand."
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"Quiet location, I think any room would be fine."
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"the better vies you get in the upper floors, the middle and right side elevators can reach the garage levels"
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