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The Ritz-Carlton, Vienna

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Traveller (601)
Room & Suite (214)
Dining (66)
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Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(98 reviews)
“the club lounge”(53 reviews)
“indoor pool”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Vienna
Special Offer: Exclusive Club Offer
Hotel deals
Offers from The Ritz-Carlton, Vienna
Special Offer: Exclusive Club Offer
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,418)
There are newer reviews for The Ritz-Carlton, Vienna
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Traveller rating
841
147
55
13
12
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841
147
55
13
12
Show reviews that mention
All reviewsrooftop barthe club loungeindoor poolconcierge deskfour seasonsmarble bathroomupgraded to a junior suitering roadluxury hotelbeautiful hotelperfect stayopera housechristmas markethotel restaurantmain attractionsdistriktcity
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31 - 35 of 1,068 reviews
Reviewed 21 January 2018

Really excellent service and great experience. Spacious rooms and great amenities. We ordered several things from room service that were all excellent and also really enjoyed the breakfast. Would definitely stay here again.More

1  Thank SirenitaDF
Response from ManagerRitzCarlton, other at The Ritz-Carlton, ViennaResponded 25 January 2018

Dear SirenitaDF, Thank you for writing about your positive experience in The Ritz-Carlton, Vienna! It is so great to hear that you loved your room, the amenities, breakfast and that you really enjoyed the food you ordered from the In Room Dining Menu. We would...More

Reviewed 18 January 2018 via mobile

Exceptionally good and pleasant hotel even at this league. Luxurious in non ostentatious way. Very attentive staff always helping, but in a non intrusive way. You are not all the time “attacked” by people trying to help you if you like it or not. They...More

1  Thank Martin K
Response from ManagerRitzCarlton, other at The Ritz-Carlton, ViennaResponded 25 January 2018

Dear Martin K, Thank you for sharing your wonderful review of our property and for your kind words about our Ladies and Gentlemen. We will take your feedback about the wine in the minibar into consideration and as look into the quality of our brewed...More

Reviewed 9 January 2018

When looking into hotels in Vienna, I struggled to find some of the big names that I was used to seeing. However, I saw that the Ritz Carlton had a property there, and unfortunately I was disappointed. After an amazing stay at the Mandarin Oriental...More

3  Thank Connor B
Response from ManagerRitzCarlton, Personal Assistant to General Manager at The Ritz-Carlton, ViennaResponded 11 January 2018

Dear Connor B, Thank you for your recent stay with us and for taking the time to leave your comment. I was delighted to hear that you enjoyed the service provided by the Mohammed, Robert and the Front Desk Team and that they were one...More

Reviewed 8 January 2018 via mobile

My husband surprised me by bringing me here for our 5th Wedding Anniversary! From start to finish it was unbelievable. The staff were wonderful and were superb in how they catered to my little toddler & her needs. The spa was lovely too and the...More

1  Thank Mozzy D
Response from ManagerRitzCarlton, Leiter Gästebetreuung at The Ritz-Carlton, ViennaResponded 17 January 2018

Dear Mozzy D, Greetings from Vienna! Thank you so much for taking the time writing this beautiful review. It is great to hear that our ladies and gentlemen created such a wonderful memory around your 5th Wedding Anniversary. We would love to welcome you back...More

Reviewed 8 January 2018

Great location. Great team working in the Club lounge. Lovely, lovely suite - spacious and very well appointed with a luxurious feel. DStrikt team also great with delicious food and yummy Christmas cocktails.More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank Coates2014
Response from ManagerRitzCarlton, Manager at The Ritz-Carlton, ViennaResponded 17 January 2018

Dear Coates2014, Warmest Greetings from Vienna! WOW - what an amazing feedback. Thank you so much for your great review and especially for recognizing the Club Lounge and Dstrikt team. It makes me really proud to work with such outstanding Ladies and Gentlemen and I...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Spa
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$320 - US$705 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$320 - US$705 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (601)
Room & Suite (214)
Dining (66)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
NatbugK
18 February 2018|
AnswerShow all 2 answers
Response from ManagerRitzCarlton | Property representative |
Dear Zatash, Greetings from Vienna! Thank you for your question. Yes, the area around St. Stephan´s Cathedral is in maximum 10 minutes walking distance. Please let us know if you have any further questions and we are... More
1
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Google Translation
sixtysomething2014
14 February 2018|
AnswerShow all 8 answers
Response from ManagerRitzCarlton | Property representative |
Dear sixtysomething2014, Greetings from Vienna! First of all, I am sorry for replying so late. I hope, I can still be there for assistance. We have different room categories, and as well Twin Bed rooms. You can add the Club... More
0
Votes
Google Translation
ChicagoJamesB
29 December 2017|
AnswerShow all 4 answers
Response from Simon C | Reviewed this property |
Hi James We were in room 601. The club lounge (and also access to the rooftop terrace) is on the 7th floor, so it’s not quite as convenient as being on the same level but the payback is arguably a slightly quieter... More
1
Vote
Room Tips
"Call ahead if you have any special requests as the staff in guest relations are most helpful and..."
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"Better higher floors"
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"Choose a Club Room if possible."
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"Speak with the team as much as possible, they super helpful"
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