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Palais Hansen Kempinski Vienna

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Traveller (834)
Room & Suite (459)
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Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
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Offers from Palais Hansen Kempinski Vienna
Special Offer: Package Deal
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Rooms
Jul. 29Jul. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,327)
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841 results
Traveller rating
702
104
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8
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702
104
20
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7
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All reviewskempinski hotelgrand deluxe roomelectronic controlscigar loungebath and showerbeautiful hotelroom servicewater temperatureturn down serviceconcierge servicenespresso machinelobby arearing roadbreakfast buffet iswould highly recommend this hotelrooms are spacioushigh ceilings
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1 - 5 of 841 reviews
Reviewed 4 days ago via mobile

Exceptional staff were always amiable, knowledgeable, and helpful. Lovely room, good bed, clean and fresh. Quiet rooms. Good food in the lobby. Good location for touring. Only the breakfast was overpriced. Highly recommended.

Thank anneayalon
Hotel's Favourite
Reviewed May 24, 2018 via mobile

We just love staying here. Staff are great, the new bar offerings were interesting, the room was really nice and spacious. The location is good, with attractive streets both inside and outside the ring in easy walking distance. We love the spa and we’re able...More

Thank multitrips
Response from Gerhard M, General Manager at Palais Hansen Kempinski ViennaResponded May 25, 2018

Thank you so much for your nice review! We are happy that you enjoyed your stay with us and we hope to welcome you again at Palais Hansen Kempinski! Kind regards, Gerhard Mitrovits, General Manager

Reviewed 1 week ago

We had a family holiday in Vienna and wanted a good quality hotel near the city centre. We got exactly what we wanted and the quality exceeded our expectations. The room was first rate and the support we got from the hotel staff.

1  Thank PhilC_1956
Response from Kempinski_Vienna, General Manager at Palais Hansen Kempinski ViennaResponded 5 days ago

Thank you very much for your nice review! We are really happy that you and your family enjoyed your stay with us! If you ever visit Vienna again we will be happy to welcome you! All the best from Vienna, Carmen Mauthner, Hotel Manager

Reviewed 1 week ago

Stayed here for 4 days. A completely peaceful, stylish, unpretentious, peaceful, comfortable and classy hotel. This place is located just off the beaten path, with everything in walkable distance or quick access to public transit ( a great way to get places quickly ). The...More

Thank lirus2014
Response from Kempinski_Vienna, General Manager at Palais Hansen Kempinski ViennaResponded 5 days ago

Thank you very much for your review and recommendation! We are happy that you enjoyed your stay with us so much! I will share your nice comments with my colleagues from Housekeeping and Thomas. If you ever visit Vienna again we will be happy to...More

Reviewed 1 week ago via mobile

In this age when we are continually looking for fabulous experiences, this hotel fits right in. We stayed at this property for 3 nights, which will be counted amongst our best hotel experiences. From the staff at the reception, to the concierge and housekeeping -everyone...More

Thank Sajitha N
Response from Kempinski_Vienna, General Manager at Palais Hansen Kempinski ViennaResponded 5 days ago

Dear estimated guest, Thank you very much for your kind words about our hotel. I will definitely share your feedback with my colleagues - they will be happy to hear that you enjoyed your stay with us so much and that we could make your...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Restaurant
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Room Service
Wheelchair Access
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$288 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Vienna
#3 Business Hotel in Vienna
#6 Spa Hotel in Vienna
#11 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$288 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Vienna
#3 Business Hotel in Vienna
#6 Spa Hotel in Vienna
#11 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (834)
Room & Suite (459)
Dining (158)
Pool & Beach (9)
Amenities (129)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
muskan t
July 1, 2018|
AnswerShow all 5 answers
Response from Kempinski_Vienna | Property representative |
Dear Mr. Muskan, Thank you for your message. We do have rooms with connecting doors that are suitable for your request. Our concierge will be happy to assist you with tours and transportation around and beyond Vienna. It... More
0
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Mickiz
June 16, 2018|
AnswerShow all 2 answers
Response from Carlos B | Reviewed this property |
Yes! The hotel will arrange transportation at a cost comparable to taking a taxi. The Kempinski’s rate is a bargain considering the level of service, care and luxury you get for it.
1
Vote
Ae C
April 21, 2018|
AnswerShow all 6 answers
Response from Kempinski_Vienna | Property representative |
Dear Ae! We are very centraly located, therefore there is Hofer (supermarket) 2 min. walk from the hotel. There is also a BIPA (hygine, parfumerie, convenience store) 2min away from the hotel, just next to the metro station... More