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Novotel Wien City

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1,305 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Reviewed 4 days ago NEWvia mobile

This hotel is located 2 mins from a metro station- Nestroyplatz, which is a great advantage as every tourist spot becomes accessible in Vienna. So location wise- an excellent hotel. Breakfast- very good with a vast variety. Beds extremely comfortable. Room size is a bit small- and the fact that the toilet and shower area are in separate rooms was...

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Helpful?
Thank Farida B
Reviewed 1 week ago

This was our 7th time staying here. The hotel is excellent and we had a fantastic stay, it is a perfect location to explore the beautiful city of Vienna. Special thanks to Marcus at the bar who is fantastic and offered us great customer service.

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Helpful?
Thank Nicola J
Saffron Walden, United Kingdom
Reviewed 1 week ago

Nice hotel and amazingly helpful staff, but, the mini bar and the kettle didn't work in the room, a small thing but important standards are maintained (not an issue I know but I need coffee first thing in the morning). I did report it but due to it being the weekend they could not do much about it. They did...

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Thank Ken F
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your experiences concerning your stay in our Novotel Wien City. We are very happy that our service met your expectations and that you felt comfortable staying with our. Moreover I am happy that our staff was able to fix the problem so you could enjoy a coffee in the...

Lohja, Finland
Reviewed 1 week ago

The service of the hotel was really good. Rooms were average. The outfit and the lobby of the hotel were modern but the rooms weren't that much. The breakfast was really good even great but a little concise.

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Thank nennaniemela1
Prague
Reviewed 1 week ago

We stayed there just before Christmas with a larger group. We were allocated a room for disabled guests on the second floor. The room was spacious, even though it had no closet or wardrobe it did not bother us. Some people complained there were no cups in the room, even though there is a cattle for making tea or coffee....

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1Thank Karin P
New York City, New York
Reviewed 1 week ago

After cleaning the room always something lacking (towels, shampoo, coffee capsules, tea bags).The room window looked out onto the wall of the same hotel, so during our stay, we saw only a wall. Coffee "Nespresso" punched capsule if fast and hit hard on the lever.

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1Thank Yuriy N
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, First of all I would like to thank you for taking time and writing us a review on tripadvisor. We very much appreciate your feedback. We are very sorry that our service did not meet your expectations totally. Please allow me to express my sincere apologies and please rest assured that I will forward your feedback to the...

Athens, Greece
Reviewed 1 week ago

Convenient location, excellent breakfast, clean and at a logical room price. Close to the hotel are nice restaurants & bars and a beautiful view of the river. The reservation desk after our request, with half-hearted, gave as a room in the second floor. The hotel offers a late check out on Sunday, very convenient to see more from Vienna and...

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Thank VasiliosGR
Reviewed 1 week ago

This is really one of my best reservations and stays I had It is a very great modern hotel, with a good location, very friendly and helpful staff and service. I enjoyed my stay and sure if I will be in Vienna again that's going to be my first choice. Thank You

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Thank Mohamed Z
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, We very much appreciate your comments concerning your last stay at our Novotel Wien City. Thank you very much for taking time. It is a great pleasure to receive positive feedback. To provide you with an excellent service is our priority and your satisfaction is the best reward for us. Once again thank you very much for your...

Sydney, Australia
Reviewed 2 weeks ago via mobile

I stayed 5 nights in this hotel and could not fault it. The rooms are clean, modern and maintained to a high standard daily. The location is great, really close to the train station and a short walk from attractions like the city centre and the amusement park. The staff are all helpful, warm and inviting. They all spoke great...

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Thank Deanna289
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, Thank you very much for this wonderful feedback. We are very happy that our location and our rooms, especially the cleanness and the standard, convinced you. Moreover it is great to read that our provide service met your exactions. I will forward your words of praise to all our staff members and I am sure it will serve...

warrington
Reviewed 2 weeks ago via mobile

My wife and I have just stayed at the Novotel Wien City for our first year wedding anniversary trip. Lovely hotel, friendly welcome on arrival. As we were early the room wasn't ready do our bags were stored as we went off exploring Vienna. Upon our return we were presented with a lovely superior double room which was very spacious...

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Thank chris l
Magdalena G, Guest Relations Manager at Novotel Wien City, responded to this review

Dear guest, First of all I would like to send you all the best whishes to your fist wedding anniversary. And of course thank you for your positive feedback on tripadvisor. It is always a pleasure to receive positive feedback. We are very happy that you liked our beautiful city and that you had the pleasure to visit the Opera...

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Staying in Leopoldstadt

Neighbourhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city centre and take in life on Taborstrasse with its mix of old townhouses, churches, theatres, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 

Additional Information about Novotel Wien City

Address: Aspernbrueckengasse 1, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: $130 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wien City 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Hotel Style:
#59 Family Hotel in Vienna
#80 Business Hotel in Vienna
#82 Romantic Hotel in Vienna
#90 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Wien City staff and other travellers.
14 questions
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Questions? Get answers from Novotel Wien City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for higher level to minimise street noise”
 of 5 bubbles sip_czi, 30 Nov 2016 | Read review
“Quite big room, modern, well equipped, cleaned, comfortable with great beds,”
 of 5 bubbles dinu3000, 8 Nov 2016 | Read review
“Seventh floor has good views”
 of 5 bubbles AndyR562, 25 Sep 2016 | Read review
“If one is with the family i would prefer a suite.”
 of 5 bubbles amber790, 23 Aug 2016 | Read review
“Do not take the end rooms. They are very small and not meant for couples”
 of 5 bubbles zarir1147, 23 Jul 2016 | Read review
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