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Thon Hotel Polar

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1 room 2 adults 0 children
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552 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Paris, France
Reviewed 2 days ago NEWvia mobile

(+) Amazing breakfast Great location Simple but nice rooms (-) Horrible reception desk service: the price for my reservation was wrongly entered in the hotel system (rate was double the one on my reservation). I showed the lady all the papers proving what the correct price was, gave her the name of the agency for her to call because it...

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Helpful?
Thank Cielfie
Placentia, California
Reviewed 1 week ago

Stayed at this hotel where it was very convenient to walk to various places in the city center for shopping and excursion pickup points. The front desk clerks were all very helpful day and night. Always had hot water in the small lobby for tea or coffee. If you want hot chocolate, bring your own. Their breakfast buffet is to...

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Helpful?
Thank Henry H
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you so much for your kind review! I'm so happy to read you had such an enjoyable stay with us. Especially pleasing are your comments about our staff, for pointing out our location, facilities and not to mention the breakfast and our fitness center. We hope to see you again, welcome back!

Englefield Green, United Kingdom
Reviewed 2 weeks ago

In my booking I made mention that we were taking the trip as a surprise for my boyfriend’s 50th birthday and the Hotel left a balloon, card and assortment of sweeties for him upon our arrival....what a lovely gesture and surprise for both of us. We were on the 8th floor with the best view...sure our room was not massive...

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Helpful?
Thank Susan C
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you so much for your kind review! I'm so happy to read you had such an enjoyable stay with us. Thank you for pointing out our location, facilities and not to mention the breakfast. Especially pleasing are your comments about our staff, ther are truly amazing and it is a pleasure working with them every day. We hope to...

London, United Kingdom
Reviewed 2 weeks ago

This hotel is right opposite the Thon Hotel, and slightly cheaper. We had booked a superior room and asked for a high floor (to minimise noise), and we got a great room on the top (7th) floor, which was incredibly quiet. You wold probably call the room 'cosy' or 'bijou' as it was relatively small. One room had extremely comfortable...

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Helpful?
Thank global-traveller48
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear global-traveller48, Thank you for your top rating and for taking time to write a review after your stay with us at Thon Hotel Polar. I do hope we might be able to welcome you back on a future occasion.

Rome, Italy
Reviewed 3 weeks ago via mobile

We stayed for 4 nights. The rooms were nice, clean and well equiped with coffeemaker, hairtryer and bath robes. The rooms were cleaned every day. The breakfast was exellent. The staff in the breakfastroom were nice and gave good service.

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Helpful?
Thank moertax
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear Moertax, Greetings and many thank you for sharing your experience with us. I'm happy to hear you had a good stay at Thon Hotel Polar. Thank you for pointing out our location, facilities and not to mention the breakfast. We hope to see you again, welcome back!

Reviewed 3 weeks ago via mobile

A good choice in Tromsø. Friendly staff. Good Wi-Fi. But extremely cramped rooms. We were there people in a room so with the extra bed there was hardly any space to move about. Decent breakfast. Free coffee is available in the reception throughout the day. It's a machine where you make your own coffee. Not too bad. Decent breakfast. Overall...

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Helpful?
Thank Ninad C
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear Ninad C., Greetings and many thank you for sharing your experience with us. For your next trip I recommend you to book our room category that is suitable for longer stays, please take a look at thonhotels.no We hope to see you again, welcome back!

London, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at the Thon Polar for a long weekend in Tromso. Hotel is centrally located close to all amenities and is clean and spacious. Staff are extremely friendly especially Marion in the breakfast room. Only let down in my eyes was the the cooked breakfast was cold, not even warm just stone cold which for me is a big...

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Thank Ellie S
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear Ellie S, Thank you so much for your kind review! I'm so happy to read you had such an enjoyable stay with us. Especially pleasing are your comments about our staff and Marion, ther are truly amazing and it is a pleasure working with them every day. You can be assured that your remarks concerning your last stay have...

Norway
Reviewed 4 weeks ago via mobile

Partially upgraded and renovated hotel. Coffee machine in the lobby. Integrated with external restaurant. Central, decent breakfast, partly weak wifi coverage, failing to submit an room service, elevator intermittently working.

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Thank Kvalitetsreise
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear Kvalitetsreise, We appreciate you took the time to evaluate your stay with us at. We hope to see you back again in the near future.

Reviewed 4 weeks ago via mobile

Just had standard room since travelling alone - room was small so ok for one. Room was clean and had everything needed. Breakfast was great!! Better variety than seen elsewhere on my trip. Hotel was well located just off the Main Street of Tromso making it close to shops, restaurants and tourist info centre.

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Thank liz C
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear lis C, Greetings and many thank you for sharing your experience with us. I'm happy to hear you had a good stay at Thon Hotel Polar. Thank you for pointing out our location, facilities and not to mention the breakfast. We hope to see you again, welcome back!

Reviewed 4 weeks ago via mobile

We booked a superior room for our 4 nights stay. On arrival it was cold in the room and hot water was not readily available,the phone did not work and wi-fi connection was poor. Despite we told the receptionist about the phone,nobody every fixed it. By the way,the room was clean,space was enough,hotel position is perfect and breakfast is varied,fresh...

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Helpful?
Thank andreste2012
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear Andreste2012, We appreciate you took the time to evaluate your stay with us at. You can be assured that your remarks has been discussed with the people concerned and appropriate actions has been taken, in order to avoid such situations in the future We hope to see you back again in the near future

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Thon Hotel Polar

Address: Groennegata 45, Tromso 9008, Norway
Region: Norway > Northern Norway > Troms > Tromso
Price Range: $167 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Polar 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Thon Hotel Tromsø
Hotel Style:
#7 Family Hotel in Tromso
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Questions & Answers

Here's what travellers have asked, with answers from Thon Hotel Polar staff and other travellers.
3 questions
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Cherry Hill, New Jersey
2 months ago
over a year ago

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Questions? Get answers from Thon Hotel Polar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“certain family rooms were very large.”
 of 5 bubbles , 11 Mar 2017 | Read review
“Get a large room on the top floor but if you are lucky enough to be on the 8th floor the views we had of Tromso were beautiful.”
 of 5 bubbles LoveholidaysHeathrow, 7 Mar 2017 | Read review
“Ask for a room on a high floor away from the streets if possible.”
  • room no 637
  • room no 637
  • room no 637
  • View from room no 637 - artic light at sunset.
 of 5 bubbles Svein-Magne_Tunli, 5 Feb 2017 | Read review
“1st floor - you don't need the elevator from the lobby and and breakfast / gym is on second floor, also just a few steps.”
 of 5 bubbles iGex, 12 Jan 2017 | Read review
“Breakfast is served on 3rd floor so 2nd floor is perfect.”
 of 5 bubbles mummyjade87, 12 Jan 2017 | Read review
5 of 5