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Scandic Grand Tromso

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389 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Tromso, Norway
1 review
Reviewed 29 May 2015

The hotels location was excellent, right in the centre of Tromso. Great hospitality and very friendly, helpful staff. The room was very clean and modern. Breakfast buffer was great and even allowed for taking extra food to keep as lunch later in the day. I highly recommend this hotel to anyone visiting Tromso.

Helpful?
Thank vbass2015
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! Great to hear that you had a nice time here. Wish you a warm welcome back next time youre in Tromsø! More 

1 review
Reviewed 26 May 2015 via mobile

Great hospitality and great staff. Plus the food was great and very tasty. Were upgraded as they had trouble finding my booking. Clean room and loved the tub in the bathroom. Will for sure come back to stay.

Helpful?
Thank Else-J H
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thanks for reviewing us! Great to heat that you hade a good time here! Welcome back next time you are in Tromsø! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2015 via mobile

Stay away unless you smoke. Old rooms that smells from old smoke. My clothes smells after being in the room for an hour. This hotel is worn down and need a remake. Friendly staff and OK food does not make up for the crapy rooms.

Helpful?
1 Thank Tommywalvaag
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us. We do not have smoking rooms, and the last room for smokers were renovated in 2014. Probably have the guest before you smoked in the room anyway, and you were the next guest that had to stay in the room. We are very sorry for this, and can assure you that this is not the... More 

Burfjord, Troms, Norway
Level Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 April 2015

Great breakfast buffet. Cafè and bar on site. Two nice outdoor balconies for smokers. The Scandic Grand Hotel is very clean. My bedroom had wooden floor,no carpet, very nice. The hotel entrance is not so good (but possible!) for disabled. To enter the hotel you have to either walk some stairs or make the front desk unlock a side door.... More 

Helpful?
Thank WildChef
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! Great to hear that you had a nice time here. We are working hard every day to please out guests, so it is great to hear that we are succeeding. Welcome back next time you are visiting Tromsø! More 

Stockholm, Sweden
Level Contributor
163 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 25 March 2015

I loved how good and helpful the personnel was and also how late we were allowed to check out without any additional fee. The rooms was basic but served our needs perfectly. Another thing is the breakfast which was great.

Helpful?
Thank Asterixos
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! We are happy that you enjoyed your stay at our hotel, and wish you a warm welcome another time. Happy Easter! More 

Southampton, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 March 2015 via mobile

Booked as the price was very good and left enough money for the excursions. Room clean although basic, warm with a comfy bed. Hotel staff perfectly friendly and happy to help. Free wifi, basic tv channels that show English language comedy and dramas in the evening and night. Most impressive thing was the outstanding breakfast, so much of it and... More 

Helpful?
1 Thank Craig M
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing our hotel! We ar happy that you enjoyed your stay at our hotel, and especially glad that you enjoyed our breakfast. Breakfast is the most important meal during the day, and since our guests are important to us, we do our best to give you the best! We wish you a good Easter, and a warm... More 

Bardufoss, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2015

Was attending a two day conference at this hotel. During the night is was three false firealarms waking up all guests. According to the reception desk this was caused by drunk guests at a nearby bar having fun popping in and setting of the alarm. The reception desks inability to prevent this does not reflect well on their control of... More 

Helpful?
1 Thank oilar
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! We are sorry that we did not live up to your expectations. it is not always easy to control people, and in this case one person managed to break the manual fire alarm during the night, 3 times. This person managed to hide between the other restaurant guests so that we could not find him.... More 

London SE27
Level Contributor
80 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 March 2015

Basic room & facilities in this mid range hotel. Beds were comfortable & all seemed clean. Room was on the small side as was the bathroom/shower & there was little storage space.. There was a fridge ( but no minibar) & no coffee/tea making facilities. We particularly liked the bedside lights- two each side of the bed- one specifically for... More 

Helpful?
Thank southlondonerSE27
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! First, we are extremely sorry that your stay here did not end up the way you wanted. We are sorry that there were problems with payment at checkout. This is due to a coulpe of sircumstances; we have a booking system that does not catch up every details from web-bookings, and the receptionist did not... More 

Germany
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 March 2015

The hotel room was clean and adequate. An underfloor heating in the bathroom made it comfortable to stay there. The receptionists were friendly, helpful and informative. Further, the breakfast buffet provided a well-balanced diet including gluten- and dairy-free nutrition. Coffee and tea were free all day Long. Wi-Fi was free as well and operated undisturbed. Located in central Tromsø, the... More 

Helpful?
Thank LeFallair
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for rewieving us! We are happy to hear that you have had a great time here, and that you have enjoyed your stay in Tromsø. Welcome back any time! Happy Easter! More 

Den Bosch, The Netherlands
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 March 2015

Recently renamed hotel (from Rica Grand Hotel Tromsø) resulted that we passed the hotel 4 times before we realized it had a new name. Reception is friendly but seem constantly on the phone. Tee, coffee and hot choco is freely available in the lobby. Rooms are good, Noise is reasonable if you keep the windows closed. But heating can't be... More 

Helpful?
1 Thank Sander_Yoho
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! We are happy that your stay was satisfying, and wish you a warm welcome next time! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Rica Grand Hotel enjoys a central location right on Tromso’s main street, closest to the best shopping, the most tasty restaurants, the most overpopulated cafes and the wettest waterholes. The Rica Grand Hotel is your best starting point for visiting Tromso and its colourful inhabitants. ... more   less 

Additional Information about Scandic Grand Tromso

Address: Storgata 44 | Postboks 8, Tromso 9008, Norway (Formerly Rica Grand Hotel Tromso)
Region: Norway > Northern Norway > Troms > Tromso
Price Range: $154 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Scandic Grand Tromso 3*
Number of rooms: 133
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Questions & Answers

Here's what travellers have asked, with answers from Scandic Grand Tromso staff and other travellers.
4 questions
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Dripping Springs, Texas
Dripping Springs, Texas

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Questions? Get answers from Scandic Grand Tromso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator is always a quieter option.”
 of 5 bubbles U5764BBjamies, 26 Oct 2016 | Read review
“I stayed on the 6th floor and it was quiet.”
 of 5 bubbles Abena_Ruth, 21 Oct 2016 | Read review
“Rooms against backyard not good if you want fresh air.”
 of 5 bubbles Alfen, 13 Sep 2016 | Read review
“definitely higher floors”
 of 5 bubbles agnelom2014, 13 Sep 2016 | Read review
“Room 304 was nice and quiet.”
 of 5 bubbles Kleopetra, 29 Aug 2016 | Read review
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