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This was the third time we have brought a group of our care home residents for afternoon tea at the Burlington Hotel. As on previous occasions, we were welcomed with smiles and a caring attitude. Tables had been reserved and laid for us and tea...More
The Burlington Hotel is one of the Best Hotel's for Sea Views good meals lovely walks in Good weather and all in all a very good choice for familes couples coach holidays etc will try and visit this hotel again
6 Thank Katherine C
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 18 September 2017
This hotel generally caters for the older generation who have little voice when it comes to complaint. I am therefore saying this hotel sadly seems to be exploiting this. Standards these days for quality, cleanliness, decor, food and service are pretty high compared to the...More
Have just returned from staying at this place, a totally awful experience. Hotel looks uncared for and dilapidated, I would guess last decorated in the 1960's. Staff seem overworked and very demotivated and clearly do not want to be working their, therefore there attitude is...More
1 Thank mrbexmoor
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 1 week ago
What a pity mrbeexmoor,has left this review. This is in complete contrast to other reviews regarding our team. The foreign body found and brought our attention was fully investigated at the time and was not a hair as stated, I know apologies were offered as...More
The food was lovely and breakfast to die for. Rooms clean and ours was spacious with a sea view. Staff excellent. We need to make a special thank you to the hotel for their wonderful help in a very difficult situation. We cannot thank them...More
Hi Karen, Yes it does, The Cloud. Generally only available in the lounges etc., downstairs, but I have often picked it up even on the third floor. First floor is better though. We stay here every year and the signal gets... More
Hi Karen, Yes it does, The Cloud. Generally only available in the lounges etc., downstairs, but I have often picked it up even on the third floor. First floor is better though. We stay here every year and the signal gets better every time. Good luck.