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My wife and I travelled by car to Eastbourne from Edinburgh . The Burlington is one of the bigger Bay/Shearing hotels which we've visited. We'd booked three extras: a room upgrade, a sea view and reserved parking (the last request had been advised at time...More
2 Thank craiganthonystevens
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 2 days ago
Thank you craiganthonystevens for taking the time to leave your review of your recent stay, I was disappointed that your holiday was not as expected. I am interested by your comments statin. the hotel has undergone major refurbishment we have never proclaimed this just stating...More
Arrived at 430 after a good journey down from Yorkshire with National Holidays. First impressions of the room were not that good due to an ancient, threadbare carpet complete with the Wallace Arnold logo which was indicative of its age. Having got past that, the...More
1 Thank 510Susie
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 4 weeks ago
Thank you so much 510Susie, for your very positive review. I am pleased to read my team were courteous and respectful. We are upgrading rooms now on a regular basis with the 22 new rooms to come in May. I would recommend booking a Plus...More
Stayed Monday to Friday with Shearings , Very friendly staff Mark the entertainer was made for the job , our only complaint about the hotel was it was too warm, we were in room 334 on the 3rd floor and we had to leave to...More
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded April 17, 2018
Thank you debbiegree for your review it is very much appreciated.
National Holiday's for day break I'll with the coach driver named Paul excellent from start to finish very informative and friendly 5 stars then the Burlington Hotel quite a lot of people complaining about too warm can't please everybody we paid for a sea view...More
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded April 11, 2018
Thank you mondeo 17 for your excellent feedback. So happy to read you enjoyed your stay and I am sure many will find your review very helpful.
Stayed four nights with Shearings. Hotel has great seafront location close to the pier and in its prime must have been one of "The" places to stay!
Sadly the condition of the hotel at present is a little on the shabby side and needs a...More
2 Thank Brian S
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded April 3, 2018
Thank you Brian S, Enjoyed reading your informative well balanced review. Will agree our big old girl is looking a little tired and as I have previously stated this is being reviewed with changes coming in the near future!! I am so pleased to read...More