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Bay Burlington Hotel

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770 Reviews from our TripAdvisor Community

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There are newer reviews for Bay Burlington Hotel
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Showing 769: English reviews
Redhill, United Kingdom
Reviewed 2 December 2015

The hotel decor was quite good, except our room had been touched up with some different coloured emulsion in the bedroom and bathroom, looked odd, could not understand why it wasn't the same colour. We, unfortunately were given a rear facing room, which overlooked the Fire escape, this was lit up all the way up, very brightly, which I understand...

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Helpful?
1Thank LillithSophie
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you lillithsophie for taking time out to leave a review on line. Your comments make interesting reading and I will personally look into them. Pleased to see you decided to award us with a four star review, much appreciated.

crewe
Reviewed 1 December 2015

We stayed here recently on a 5 day turkey and tinsel break and found an excellent hotel with everything we wanted for an enjoyable stay. Our first pleasure apart from the good trip down with our joke telling driver, Peter, was when we entered our room and found it spacious with new furniture and a lovely flat screen tv. The...

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1Thank jmtigercrewe
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you very much jmtigercrewe for your informative five star review. Great to read you would recommend us and would return again to the hotel

Reading, United Kingdom
Reviewed 23 November 2015

Room 114 first floor. Lots of steps into the hotel. 1 lift 8 people, 4 possible, 1 lift 4 people, 2 a squeeze, many steps along corridor. Back entrance to car park via narrow doors and two VERY step steps at rear. STAFF exceptionally helpful, although Wine waiter on Saturday evening non-existent. Clean rooms, staff effective, but building is tired....

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1Thank Mark J
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Mark J for your observations. I do think this review needs some context adding. There are three steps at the front of the hotel and two steps to the rear of the hotel. There is also a disabled entrance that is used daily by customers who need the flat entrance. The fist floor is described as having many...

wakefield
Reviewed 20 November 2015

We went to the Burlington with Shearings , it was my first visit to Eastbourne and the Burlington and I will be returning. The room which we upgraded to had a sea view and was spotlessly clean. The only downside was the draught from the bathroom window but it is an old building. The staff were excellent , all the...

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1Thank siatermaria
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you so much siatermaria for taking the time to leave a great review of a recent stay. Please to read you enjoyed the hotel and the town. Look forward to welcoming you back to the hotel.

Crawley, United Kingdom
Reviewed 18 November 2015

Spent a great midweek break at this hotel. Lovely large room freshly redecorated with great sea views. The menu was varied with something for every taste. The food was served by a friendly waiter and was very nice. The ambience of the hotel was pleasant and the staff very helpful. Evening entertainment was good and varied.

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Helpful?
1Thank Ronald F
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Ronald F for your five star review of a recent stay. The team just love it when we get this kind of review. Thanks again.

Bedford, United Kingdom
Reviewed 16 November 2015

Very enjoyable break. Could not fault anything. All staff and facilities were brilliant. Very central and close to bus stops shops and the pier. Visited Battle and Brighton and although the weather could have been better the entertainment at the hotel in the evenings kept us smiling.

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1Thank lindaS3478HQ
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks to LindaS3478HG for the fantastic five star review. Very much appreciated.

halifax
Reviewed 3 November 2015

We decided on a five day Shearings holiday for our October half term break. We went to our local WA shop, and simply asked what was available. We picked the Burlington at Eastbourne. Booking was quickly and efficiently done and the holiday paid for. We opted to drive to Normanton, our local hub, and pay for car parking there, as...

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1Thank HalifaxThespian
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

What a fantastic informative interesting review form the Halifax Thespian. More like this please. Thank you.

Reviewed 3 November 2015 via mobile

Room decor not even close by what is up on site. Cushions were dirty, general clean isnt up to a standard. I didnt expect seaview but neither a firecase view covered in gull's faeces and moss. Lifts walls were covered in cheep flooring carpet. Breakfast wasnt generous at all 1 slice of bacon and 1tiny sausage. Glasses for juice were...

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Helpful?
5Thank Monika B
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

The points made by Monika B will be looked into. Our breakfasts to do consist of a help yourself buffet with a choice of cereals, grapefruit, prunes, juices etc, this is then followed by a cooked breakfast. Anyone who would like more only has to ask and we are happy to provide this. Thank you for taking the time to...

Croydon, United Kingdom
Reviewed 27 October 2015

We stay often at the Burlington, although we didn't this last time, but just popped in for drinks and entertainment in the evening. The bar staff are all very efficient, super friendly and some of them are hilarious (particularly Ross, who is a great little mover...!!). Scott Free is the Saturday night singer and his show is very good indeed...

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Helpful?
Thank EtoileSanderstead
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you EtolieSandersteaed for leaving a great review of your short visit. Please keep us in mind for any future visits to Eastbourne.

London, United Kingdom
Reviewed 26 October 2015

we just come back from the burlington the hotel turn the central heating off so the rooms were very cold told them about it i took them two days to switch them on every body was moaning how cold the rooms were when they did put it on it did not work in lots of the rooms the said due...

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1Thank sunvilla3028
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

How disappointing to read this review from Sunvilla 3028. I have just responded to a review which is in complete contrast to this about the hotel heating. We have not experienced any problems with the heating other than some customers saying they are too warm.! The comment regarding Health and Safety is puzzling. On checking, the hotel received two requests...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more   less 

Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN22 7AN, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $104 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Burlington Hotel 3*
Number of rooms: 159
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Also Known As:
Burlington Hotel Eastbourne
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Questions & Answers

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Runcorn, United Kingdom
South Shields, United Kingdom
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Questions? Get answers from Bay Burlington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want plenty of room and a good sea view room 319 is a good choice.”
 of 5 bubbles PhilBurnett, 25 Mar 2017 | Read review
“Lovely sea views from front rooms.Room 303 at end of corridor & very quiet.”
  • Lovely view from room.
 of 5 bubbles T8629GWelainem, 25 Mar 2017 | Read review
“sea view rooms are worth the extra”
 of 5 bubbles sawman2014, 23 Mar 2017 | Read review
“Front rooms have views of the sea and pier, rear rooms views of the South Downs and town centre.”
 of 5 bubbles plantoldie, 22 Mar 2017 | Read review
“Front of Hotel..But could be Vety Warm in Summer.”
 of 5 bubbles StaffsLass66, 21 Mar 2017 | Read review
5 of 5