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BEST WESTERN York House Hotel

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1,919 Reviews from our TripAdvisor Community

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Showing 1,906: English reviews
Canvey island Essex
Reviewed 2 weeks ago via mobile

I booked six nights from the 15th of February as a birthday treat for my wife's 65th, being a best western platinum member I am familiar with their usual standard, and having been a repeat visitor to the lansdowne in Eastbourne my expectations were old as they both had similar tripadvisor reviews. On entering the hotel by its rotating door...

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Helpful?
1Thank jeff G
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Jeff, Thank you for taking the time to post a review regarding your experiences here at the Best Western York House Hotel. It is obviously disappointing to receive such reviews and maybe more so in this case considering the steps both myself and the team have taken to ensure you left feeling satisfied; despite some issue's encountered we tried...

London, United Kingdom
Reviewed 2 weeks ago

My boyfriend and I travelled up to Eastbourne from London for a one night stay to get away. It was a lovely hotel which looked out to the sea...very beautiful scenery from our window. As we visited during the cold weather, our room was very cosy and warm and nicely decorated too. Very clean, with a clean bathroom. My favourite...

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Helpful?
Thank amyleigh22
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Amy, Thank you for taking the time in reviewing your recent stay here at the Best Western York House Hotel. I'm glad you liked one of our seaview rooms, which are all being recently refurbished. We try to source our products as locally as possible for our breakfast buffet and is great when customers recognize the quality of it....

Eastbourne, United Kingdom
Reviewed 2 weeks ago

very reasonable price considering such a lovely room, hotel was however abut confusing to get my head around how to get to my room with so many stairs and the pictures everywhere. Bathroom could have also been improved as it was bit dated and small.

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Helpful?
Thank Charlotte H
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Charlotte, Thank you for reviewing your recent stay here at the Best Western York House Hotel. Great to see that you enjoyed our rooms, the Hotel is a Victorian building converted from 4 big houses so yes there's many staircases (and some don't even bring you back to reception) but this is all part of the hotel charm. We...

Bradford
Reviewed 2 weeks ago

We travelled down with a group of 100 or so by bus. Parking outside can be busy but not a problem for us. Check in was quick and efficient with friendly staff. We were in room 262 on the 2nd floor. There is a lift that will take about 3/4 people at a push. We carried our luggage up but...

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Thank DonnyBradford
March, United Kingdom
Reviewed 3 weeks ago

We stayed for a two night mid week break and we had a brilliant experience. The staff couldn't be more friendly, attentive or helpful and we really felt like valued guests. We would definitely stay there again.

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Helpful?
1Thank spence747
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Spence, Thank you for taking the time in reviewing your recent stay here at the Best Western York House Hotel. I'm glad you enjoyed your two night stay here with us in Eastbourne. Thank you for the kind words reference the staff and I'm delighted they made you feel as valued guests, this is what we hope all our...

Tonbridge, United Kingdom
Reviewed 3 weeks ago

Stayed one night for half-marathon. Booked after reading great reviews but can't see why it was so highly rated. Great position on the seafront and lovely entrance but after that, not so great. Room was warm and the bed was huge but side view, slightly worn and hard pillows let it down. Also the bathroom was huge but dated and...

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Helpful?
1Thank jjak-63
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Jjak, Thank you for your review of your recent experiences at the Best Western York House Hotel Eastbourne. I am sorry that we did not not quite meet your expectations on this occasion. For future reference extra towels are usually placed in the draw's; however if any guests are unsure or would like to request extra the reception team...

Lincolnshire
Reviewed 3 weeks ago via mobile

Stayed here as part of a group of 93 donny rovers supporters. Check in was a breeze and our room, although not massive, was immaculate and modern. The bathroom looked new and was unmarked. Nice size flatscreen tv on the wall as well. Breakfast was self service and if you left hungary you only had yourself to blame. The hotel...

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1Thank Leemans
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Thank you for taking the time on reviewing your recent stay here at the Best Western York House Hotel. It was a pleasure to welcome you and the other Rovers supporters here in Eastbourne. I'm glad you enjoyed your stay with us, especially the rooms that have all been recently refurbished, apologies about dinner service, you can understand that serving...

Whitstable
Reviewed 3 weeks ago

We have just arrived home after yet another fabulous 2 day stay at the Best Western York House. The weather at Eastbourne was very cold and windy, but as soon as we entered the foyer the temperature changed drastically and the welcome we received from all the staff was fantastic. We soon forgot about the atrocious weather outside. We were...

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Helpful?
1Thank daveywhitstable
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Dave, Thank you for your review of your recent stay here at the Best Western York House Hotel. It's great to have such loyal customers as yourself, I'm delighted that you enjoyed yet another stay here with us in Eastbourne. The Staff and I look forward to have the pleasure of welcoming you again here at the Best Western...

Rochester, United Kingdom
Reviewed 3 weeks ago

Some confusion on arrival over whether we'd paid or not (not the first time this has happened but always a little unsettling!) Delighted to be upgraded to the deluxe superior room especially as it was our wedding anniversary. Room very nice, though a problem with the door lock and coffee machine which leaked but am just being picky really. We...

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Helpful?
Thank DawnyS16
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Dawn, Thank you for taking the time on reviewing your recent stay here at the Best Western York House Hotel. Sorry about the little confusion during check in, I'm glad you enjoyed your free upgrade to our deluxe four poster bedroom, with all the little welcoming touches that comes with it, it was a pleasure for us to upgrade...

kent
Reviewed 3 weeks ago

Found this place from TripAdvisor and stayed for four nights . Lovely room with a view to the beach and English channel . Great breakfast and an afternoon tea fit for a King ! The main impression you get from staying at York House is the friendliness of staff , They all appear to enjoy their work and are proud...

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1Thank robertkent
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Robert, Thank you for reviewing your recent stay here at the Best Western York House Hotel. I'm glad that you enjoyed your stay with us in one of our seaview rooms, all our seaview rooms are newly refurbished and more spaciuos than standard double rooms, plus the seaview feature is a great multiplier no matter the season. You are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about BEST WESTERN York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $68 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#3 Best Value Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York House Hotel staff and other travellers.
28 questions
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London, United Kingdom
Greater London, United Kingdom
Greater London, United Kingdom
Harlow, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor sea view rooms are lovely”
 of 5 bubbles jaxl0ve, 26 Mar 2017 | Read review
“Room 104 was in the corner and had a lovely seaview”
 of 5 bubbles chrissie53Kent, 22 Mar 2017 | Read review
“Sea view if possible”
 of 5 bubbles Littleannie3, 20 Mar 2017 | Read review
“The sea view from the bedroom is lovely on a sunny day”
 of 5 bubbles slarkham, 14 Mar 2017 | Read review
“You must book a sea view”
 of 5 bubbles spence747, 6 Mar 2017 | Read review
5 of 5