The Grand Hotel Eastbourne

The Grand Hotel Eastbourne

Health spa pool and jacuzzi
Traveller (979)
sea view from room 306
Room & Suite (321)
The Grand Hotel Eastbourne
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About

4.5
#12 of 39 hotels in Eastbourne
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
England's only five-star seaside hotel, The Grand in Eastbourne is one of the UK's most magnificent hotels. Variously described as a 'White Palace' and 'Wedding Cake', the majestic landmark property occupies a prime spot on the town's seafront with panoramic views along the coast and towards the cliffs at Beachy Head.Facilities include 152 beautiful bedrooms, many with stunning sea views. 2 Award winning Restaurants. Indoor and outdoor heated swimming pools, fully equipped Gymnasium and 8 beauty rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Highchairs available
Fitness / spa changing rooms
Indoor pool
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Complimentary toiletries
Hair dryer
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Polish
Hotel links
Special Price:5% off room rate

Location

King Edward's Parade, Eastbourne BN21 4EQ England
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Lydd Intl Airport
50.3 km
See all flights
Gatwick Airport
54.7 km
See all flights
4.5
4.5 of 5 bubbles4,085 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Grand Hotel Eastbourne garners mixed reviews; its prime location and classic British charm are well-regarded by guests, as is the hotel's commitment to cleanliness and modern amenities. However, some travelers criticize the hotel for not providing sufficient value, pointing to steep prices for rooms and dining. While the opulent decor and luxurious amenities are a draw for many, others suggest that certain areas could benefit from refurbishment. Service experiences vary, with reports of both friendly staff and less-than-satisfactory encounters.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Lavish

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4,085Reviews49Q+A100Room tips
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Detailed Reviews
vbkurutza wrote a review Aug 2022
London
+1
Hotel's Favourite
5.0 of 5 bubbles
An impressive exterior (they don't call it the white palace for nothing) leads to some stunning classic interiors.

Our room was large and well appointed, heavenly bedding and towels.

Drinks in the bars or restaurants were consistently excellent.

The Garden Restaurant for dinner and breakfast was well staffed and very good food and presentation.

Mirabelle Restaurant for a taster menu with wine pairings (and fireworks outside) was a magical evening.

Pool, spa and gym are all wonderful and spotlessly clean. Shout out to Steph for a relaxing massage and nice chat.

This is an impressive hotel and not budget friendly but worth it.

But the best thing is actually the staff. Everyone is super friendly, sincere and takes time to chat.

Rita on reception is an example of the wonderful friendly service. Grazie bella!

Really wonderful 4 days mini break for me and my new fiancé
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Sep 1, 2022
Thank you for your 5* review. Thrilled to read that you enjoyed all aspects of your stay, from the building and your room to the food and the Spa. Delighted you found the staff friendly and attentive. We hope we can welcome you back again in the future. Best wishes.
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joinedupwhiting wrote a review Aug 2020
Reigate, United Kingdom
4.0 of 5 bubbles
To celebrate my husband's birthday we have just stayed at this lovely, old hotel for two nights. It was our first visit because, to be honest, it is rather more expensive than we would usually pay in the UK. But, in the absence of a holiday abroad this year, I decided to treat him. We were greeted by a delightful concierge who rapidly found us a place to park. Even though it was almost 3.00 pm, our room wasn't ready, but I think we all need to make allowances at the moment because the extra protocols undertaken by the staff to make sure the hotel is Covid safe, really do take up extra time. We decided on tea and cakes while we waited. A pot of tea comes with hot water and is really enough for two people we found. This comes with freshly made biscuits and we also ordered some small pastries which were absolutely delicious. Our room was ready for us and our luggage had gone ahead. We were in room 101, an Executive double with sea view. It was spacious and the view over the pool with the sea in the background could not have been better if we had been in a sunny spot abroad. The furnishings were rather old fashioned, but totally in keeping with the old building. The quality of the bed linen and towels was first class and we discovered later that our bed was gorgeously comfortable. There was plenty of hot water and Molten Brown toiletries, which was a nice touch. We had pre-dinner drinks in the cocktail bar and the service was friendly and efficient. As was service in the dining room and our waitress Dominika was delightful. I will mention the food later. Our room was very quiet, apart from the odd squeaky floor board, so we slept very well on both nights. As others have mentioned, the hotel is in the perfect situation and it is a flat, easy walk along the esplanade to the pier (which is closed). We decided to spend a couple of hours poolside and again we were looked after in a very friendly manner. Pool towels are provided. We chose not to swim, but we understand the pool is very warm and Covid safe precautions are undertaken in a seamless way. Every member of staff we encountered was friendly and helpful. They are constantly bustling around cleaning, spraying and generally ensuring that guests feel safe. We certainly did.

Sorry to finish on a slightly downbeat note but we have to mention the food served at dinner time. Whilst perfectly acceptable and in some cases very tasty, we do not think it was value for money. On the first night my husband had lamb and I had breast of chicken. We did not think the quality of the meat was top class, which it should be for almost £29 per serving. The Dover sole we had on our second night (£39) was better quality, but really should be for that money.

We would certainly consider a return stay, but would maybe book on a bed and breakfast basis and eat out.
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Date of stay: August 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Our Executive double room with sea view on the first floor had good views, but these views would...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Aug 6, 2020
Dear Joinedupwhiting, We are delighted you have enjoyed your recent stay especially as it was for a special occasion! The team here and I really appreciate you sharing your thoughts. Your comments regarding the food have been passed on to our Head Chef to review. We look forward to welcoming you back again soon! Kind regards Guest Relations
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
mfranks911 wrote a review Aug 2020
Edgware, United Kingdom
5.0 of 5 bubbles
We would have expected to be in Rhodes but our hotel had cancelled and as long standing members of the Small Luxury Hotels programme we decided on a few days in the UK. we had never been to Eastbourne and decided to try the only Five Star hotel on the English coast.

We arrived a little early so had coffee in one of the expansive lounges, a car parking space had been reserved but we went by train so we relinquished immediately.

From the time of our arrival to departure we found all staff were friendly and always willing to be of assistance with a smile. The hotel has done a very good job to cope with the demands of COVID - a fixed time for breakfast was not a problem for us and we chose very early when service was very good although we noticed it got much busier later on. Breakfast was very good albeit no longer a buffet for obvious reasons. We dined in both the restaurants, the Garden restaurant was OK but rather expensive for what it is but the Mirabelle absolutely fabulous.

Our SLH status entitled us to a sea facing deluxe room, very spacious and rather traditional. It had cooled down somewhat when we came so there was no need to use the portable air conditioner and most of the time we had the windows open.

The room décor was lovely with soft tones although a more traditional wardrobe would have looked better than the more modern built in unit. We were a little surprised there was no fridge but perhaps a sign of the times - I think we could probably have got one had we really wanted. The bed was a little soft for us but that is personal taste.

The bathroom was modern with a very comfortable bath and separate sink area all with good lighting.

Obviously some things were not as they were, the snooker room was not in use and slots needed to be booked in the Spa and Indoor Pool. The outdoor pool area is lovely and although you can sit out at leisure you needed to reserve a swimming slot.

The hotel has wonderful architecture and décor and really is "grand" - they are doing a fine job under difficult circumstances and we were made to feel most welcome, so much so that we would return for a long weekend when we did not need to worry about the weather!
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Sea facing rooms have by far the best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Sep 1, 2020
Dear Mfranks911, We are delighted to read of your recent experience staying at The Grand! Your feedback has been shared with the team and we very much look forward to welcoming you back again soon. Kind Regards Guest Services
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SJG29 wrote a review Oct 2020
Mayfield, United Kingdom
4.0 of 5 bubbles
we had a very nice stay
However there were a few niggles
If staying in a 5* Hotel you expect the room to be 100% clean
However I lost an earing and whenooking for it we found rubbish and debris under the sofa and cupboard
The towels felt and lookeda little old and used. Not the fluffy inviti g towel one would expect.
There were no bathrobes either.
There wasn't an information folder with any info including room service menus local attractions and hotel facilities
The food we had in the lounge was OK The baggetts were worth ever penny but my sandwich was very disappointing. The chips were undercooked and cold
As was the food we had in room service.again cold chips the steak in the Baggett was to tough and grisely to eat . I was also expecting a home made burger which it obviously wasn't.
On the positive side the staff were all very helpful and efficient.
The room was lovely,
Breakfast was very nice with good service and choice.
The pool was lovely and well organised with the covid.
It was my partner had a massage which he said was very nice .
It was also his birthday if it hadn't of been iight had commented on these points at your front desk but obviously didn't want to spoil the weekend.
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Review collected in partnership with this hotel
Date of stay: October 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Oct 11, 2020
Dear SJG29, We appreciate you taking the time to provide us with your feedback, your review has been shared with the team to learn from and focus on our improvements. We are very sorry that the room you occupied was not as clean as it should have been, we take this very seriously especially in such worrying times and this has been addressed with our Housekeeping Management. Due to current situations relating to Covid, paperwork and information in bedrooms has all been made accesible via our QR code which is advertised in all rooms, we are very sorry if this was not pointed out at the time of your visit. We do hope you will provide the opportunity for a return visit, and once again apologise for the disappointments you have expressed. Kind Regards Guest Services
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Nick14541 wrote a review Sep 2020
5.0 of 5 bubbles
We’ve stayed here before but this time chose a sea facing room which had a small balcony which we enjoyed a couple of times. We found the room spotless and all the Covid protection was good, sanitisers all over the place, almost everyone wearing face covers when walking around, and being respectful of each other’s space which made us feel safe.
The WiFi worked well which in these days is quite important.
We have always enjoyed very good service but this time felt everything was even better with helpful people doing their level best to make the visitors comfortable and happy at every contact.
We had room service breakfasts, delivered to the door so we took it in, and we ate in the Garden restaurant for dinners, decent food, enough choice, well spaced tables, and when people left the chairs got a quick spray to keep things clean, all very good.
Checkout was exemplary with the bill emailed in the morning, drop the keycards on departure, quick easy and safe.
Altogether a very good experience, well done everyone working at the hotel.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Sep 7, 2020
Dear Nick14541, We are delighted you enjoyed your recent stay at The Grand and our Covid measures have gone well noticed. Your kind words of feedback have been shared with the team, Thank You. We look forward to welcoming you back again soon! Kind Regards Guest Services
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LRE517 wrote a review Jan 2021
London, United Kingdom
5.0 of 5 bubbles
My husband and I headed to Eastbourne for a cheeky night away before London entered tier 3. We had a basic room and the hotel provided a travel cot with bedding and even a little rubber duck for our one year old. They can’t currently offer babysitting because of covid. Our room had a small double bed but was adequate for the two of us for one night. The bathroom was huge with a rainforest shower over the bath, dressing gowns, slippers, plenty of towels and molten brown products.

Due to covid you need to book 45mins slots in the pool but we managed to book the times on Saturday afternoon and Sunday morning that suited us. On Sunday morning we were the only three in the pool. There is also a jacuzzi.

The hotel was beautifully decorated for Christmas and it was super easy to park right outside the front in their free car park. Check in and check out was quick and easy and all of the staff were wonderful.

We had lunch in the lounge, think club sandwich and fries, baguettes, soups etc with full bar available and all waiter served. We had dinner at the Mirabelle which was wonderful. They don’t do a children’s menu there so we ordered our daughter the children’s room service, three courses and lots of options. She had a fruit platter, chocolate ice cream and penne pasta with tomato sauce, was served like something from home alone 2! We got her to sleep in the pram so we could have a pre dinner drink and canapé in the bar followed by a three course meal.

You have to book breakfast, which was no problem. The menu was extensive from pancakes to full English to eggs benedict etc etc. Everything is silver service, which was a lovely touch.

The hotel isn’t the modern style we usually go for, it’s very traditional in decor, however, it’s spotlessly clean and we had a wonderful time. Would thoroughly recommend for a night or two escape from the city once lockdown is lifted. It’s also across from the beach, literally cross the road and you are on it. A short walk from the pier and not too far from Beachy Head.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Jan 14, 2021
Dear LRE517, We are so delighted that yourself and family enjoyed your stay at The Grand! We very much look forward to welcoming you back again soon for a longer stay! Kind Regards Guest Services
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Marilyn C wrote a review Sep 2020
Chertsey, United Kingdom
5.0 of 5 bubbles
We arrived home this evening after spending one night at this charming spacious hotel, in a great location which was directly opposite the beach. We were welcomed as soon as we arrived at the hotel by a very professional and smartly dressed doorman. Our parking space was allocated with our name at £25 for a 24hr stay. We wore our masks and sanitized our hands and followed the arrows which were in place through reception. Our luggage was taken to our room. After we had registered at reception we were told our room would be available at 3pm so we were free to enjoy our day. We met our family at the beach which was clean but typically shingle and pebbly of Eastbourne. We all had a good time. Especially our grandsons of 6 and 8yrs. Our executive room was on the 4th floor with a stunning sea view. Just beautiful to wake up to!
Breakfast was delicious and all the staff were professional & very well trained. A calm and friendly atmosphere was clearly present in the large & airy dining room. The outdoor pool was 30 degrees although we didn’t use it. My husband swam in the indoor pool but due to Covid19 I couldn’t sit poolside as the sun loungers had been removed. We will definitely go back to The Grand again.

Marilyn C
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Sep 15, 2020
Dear Marilyn C, We are delighted you had an enjoyable stay and enjoyed the breathtaking views from the 4th floor. We look forward to welcoming you back again next time! Kind Regards Guest Services
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Portugal1000 wrote a review Jul 2020
Reigate, United Kingdom
5.0 of 5 bubbles
Like so many people we have had all our holidays abroad cancelled so far this year aswell as two trips to the Grand. So we were very happy to finally arrive on 15th July for 4 nights. We were in room 136 which was just lovely and has a nice big bathroom. I love that they have Molton Brown toiletries and hope they never stop this. Our last stay was the August Bank Holiday last year where we had been upgraded to a very large room with sea view, all lovely.Tea, Coffee (nespresso) and biscuits replenished both in the morning and at turn down.
We were a little disappointed that the outdoor pool was not open given that restrictions had been lifted the weekend before but they were working hard to reopen and did so on the Saturday. It was nice in a way because despite all our trip there we had never ventured over to the beach so this time we spent a great full morning there, having one complete section to ourselves, it was even warm enough to swim in the sea.
When the pool did open it was just perfect. The guys working there are great and had a very organised system in place to ensure social distancing. They had a limit on the numbers allowed in at any one time but must say that despite the glorious weather, they never got anywhere near the limit whilst we were there at the pool which was most of Saturday and Sunday till lunchtime.
Breakfast was delicious as usual. No buffet but you can order whatever you like. I actually prefer this and it does stop you eating too much. The only thing I would improve would be to have nicer granary toast for the avocado on toast, everything else was perfect.
There wasn't the usual entertainment in the lounge on the weekend evenings, of course indoor entertainment not allowed yet. I was a little disappointed that there was no jazz on Saturday afternoon outdoors like there usually is in the summer. I was under the impression this is ok.
We had a very nice afternoon tea with champagne one afternoon.Sandwiches were delicious but you are not offered any extras like you are in lots of places. We had ours as late as possible so we could substitute for dinner and we were a little peckish later on but if you were having in addition to dinner then it is more than enough. We also had their roast beef sandwiches one day for lunch which we love and this time came with a small cup of mushroom soup, salad and crisps.Not cheap but very tasty.
We had such a lovely time and all the new measures really didn't impact us but at the same time we felt very safe. We are back for another weekend on 31st July and as our Majorca holiday has been cancelled, we have booked to return for four nights in the middle of August too.
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for a room with a large bed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Aug 2, 2020
Dear Portugal1000 Delighted you were pleased with your stay, especially after having to cancel other trips planned! We look forward to seeing you again soon! Kind regards Guest Relations
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Jake wrote a review Sep 2021
Huntingdon, United Kingdom
4.0 of 5 bubbles
We had a lovely week at the Grand at the beginning of September with family.
Breakfast was excellent though the service was a bit slow (lack of staff in the industry a contributing factor so we simply relaxed and enjoyed ourselves). The restaurant manager was a star. Here every day, every service. He was off on the Thursday of our departure and by Wednesday dinner, he looked in need of a well earned rest.
We were on a DBB rate, which had a £42pp dinner allowance. This is ample. The menu is asterisked with dishes you can have if you fancy three courses but as I generally only have two, there’s not much you can’t have (two courses) for £42. The fillet steak was superb, as was the lobster.
You are offered a time slot for breakfast as the venue is still covid aware. Some people on here seem to have an issue with this. They’ve obviously been living under a rock for the past year and a half. Or simply like to moan. And a tip for the reviewer who was whining about the charge for the latte - this costs considerably more to make both in ingredients and labour. If you really, truly understood five star hotels, you’d know that these things are ALWAYS charged for.
The room was clean, bright and fresh. Though the housekeeping needs to be a bit sharper in replacing the coffees and teas. One tea bag for two is a bit tight. Also, an in room fridge would be a huge plus. It’s almost an expectation of a five star hotel.
There is a lot to like about this hotel. Not least it being nice to walk into a hotel that invokes an era of romanticism as opposed to the soulless corporate bed factories that are so prevalent today.
There are some minor niggles that have stoped me giving five stars, because for five star prices, you expect five star service and on occasions, this was lacking. Mainly due to not enough staff as the staff that were there were superb.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Sep 27, 2021
Thank you for posting a review. We are delighted to read you had a lovely week's stay with us. Pleased you enjoyed excellent food and service from our wonderful staff. We appreciate all your comments and will share with the relevant teams. A fridge can be supplied upon request, apologies that you were not aware. We hope to see you again in the future for another family stay. Best wishes.
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leanne150212 wrote a review Aug 2020
Coventry, United Kingdom
3.0 of 5 bubbles
Staff friendly and room pleasant but not a 5* experience. Partner and I had massages booked just after arrival. The massage itself was fine but the ambience was all wrong. I spa waiting area should be dimly lit with candles, the scent or aromatherapy essential oils, relaxing music and comfortable sofas. The health club reception has normal lighting, and nowhere to sit at all! Also, I was not offered water at any point. After the massage we had the indoor pool booked but there was a 20min wait whilst they cleaned the pool between slots (understandable given the circumstances) but again, nowhere to sit and relax so we would just left stood in reception like lemons! Then when we got to the pool we found the other guests were families with young children. They were shouting, splashing and jumping in as children do - fine at your local swimming bath and fine in the hotels heated outdoor pool but in my opinion, children should not be allowed in a 5* spa. We could not relax ans enjoy it at all, if we wanted screaming kids we'd have brought our own!
Room was fine but dated. It's a very old fashioned hotel and I wish we'd booked somewhere more contemporary.
The biggest letdown though was breakfast. Our slot was at 10.30 but they couldn't seat us until 10.40. We then waited over 20mins just for tea and toast and a further 20mins for our cooked breakfasts. Completely unacceptable for a 5* hotel! When the breakfast did arrive the bacon was fatty and inedible ans my poached eggs were so overdone they were like rubber. Astonished a chef in a hotel like this can not manage a poached egg which should always be soft centred. If I wanted a hard boiled egg I'd have asked for that. Presentation was also lacklustre and unappealing.
Needless to say we left feeling unimpressed with a stay that did not live up to its reputation and was not worth the money.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at The Grand Hotel Eastbourne
Responded Sep 1, 2020
Dear Leanne150212, Your reviewed experience is clearly disappointing and quite far from what we hope to (and do indeed) provide. Whilst you have been kind enough to mention the staff being friendly and the room was pleasant, we do recognise your disappointments and would sincerely apologise for the delays experienced during breakfast service. Your feedback regarding the eggs and bacon served during your stay have been passed on to our Head Chef to review, again please accept our apologies that these were not enjoyed. The hotel and pool facilities are available for all ages, however we appreciate that during half term at times the pool may be busier with our younger guests, we are very sorry that this impacted on your experience. We are grateful for you sharing your thoughts which help us focus our improvements, we always welcome a direct response should you require any further feedback Kind Regards Guest Services
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Mandy R asked a question Mar 2023
8 contributions7 helpful votes
Do the rooms have a fridge?
Answer from Robert3856
Surrey, United Kingdom578 contributions202 helpful votes
No
Sylvia N asked a question Aug 2022
Hastings, United Kingdom
Is there a car park which I can reserve with my blue badge
Answer from StAlbansWilbo
High Wycombe, United Kingdom486 contributions439 helpful votes
Yes one of the great things about the Grand is that if you tell them in advance you have a blue badge they reserve you a personal car space and do not charge for this.
Answer from Globetrotter008
London, United Kingdom1,569 contribution389 helpful votes
Probably best to reserve the space. Also, you may get a space closer to the door.
Answer from Carole P
oxford51 contributions13 helpful votes
I personally go for the sea view as the view is amazing
Answer from Steve_1311
Sussex England88 contributions50 helpful votes
We were there late afternoon last week for a meal and the car park was busy but a few places available but as their policy is to reserve them for residents during summer peak we parked on the road behind the hotel. The on street parking nearby is time limited typically 2 hours max before 6pm so was fine for us but it is busy during the day. Based on what we saw if we were staying there, I'd pay the hotel charge for a place as holidays should be as care free as possible.
gill A wrote a tip Jul 17
Amersham, United Kingdom50 contributions6 helpful votes
5.0 of 5 bubbles
"I loved Mirabelle this evening "
Read full review
Nick A. wrote a tip Jun 2024
18 contributions32 helpful votes
5.0 of 5 bubbles
"Free parking so arrive early. Only inland superior rooms have aircon."
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lancashiredander wrote a tip Jun 2024
lancashire53 contributions35 helpful votes
5.0 of 5 bubbles
"limited parking but there is on the road parking, you can book a parking space @£25 or free for disabled "
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kaitee wrote a tip May 2024
45 contributions6 helpful votes
2.0 of 5 bubbles
"Prepare to pay for parking. Do not book for dog friendly."
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Pam Munday-Chanin wrote a tip Mar 2024
92 contributions18 helpful votes
3.0 of 5 bubbles
"Be careful wy charge £5.45 for a coffee WITH petite fours...I.e. 2 chocolates I am on a strict diet...I do not want chocolates with coffee.samewithtea"
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PRICE RANGE
C$337 - C$426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eastbourne grand hotel
LOCATION
United KingdomEnglandEast SussexEastbourne
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Grand Hotel Eastbourne - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Grand Hotel Eastbourne
Which popular attractions are close to The Grand Hotel Eastbourne?
Nearby attractions include Devonshire Park Theatre (0.3 km), Towner Art Gallery (0.2 km), and Eastbourne Lifeboat Museum (0.3 km).
What are some of the property amenities at The Grand Hotel Eastbourne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Grand Hotel Eastbourne?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Grand Hotel Eastbourne?
Yes, free parking is available to guests.
What are some restaurants close to The Grand Hotel Eastbourne?
Conveniently located restaurants include Sabaidee Thai Restaurant, Rosetto, and Godfrey's Restaurant.
Are there opportunities to exercise at The Grand Hotel Eastbourne?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is The Grand Hotel Eastbourne located near the city centre?
Yes, it is 0.9 km away from the centre of Eastbourne.
Are any cleaning services offered at The Grand Hotel Eastbourne?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Grand Hotel Eastbourne?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Grand Hotel Eastbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Grand Hotel Eastbourne?
The staff speaks multiple languages, including English and Polish.
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