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Imperial Hotel

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Imperial Hotel
Imperial Hotel
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1,058 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
Stoke on Trent
Reviewed 10 April 2015

On 8th April 2015 my sister and I called at the Imperial Hotel whilst on a short break in Llandudno. Although not staying at this hotel as a resident, we decided to have a lunchtime snack and drink whilst taking in the promenade view. The staff were friendly and attentive and we were told to sit at Table 4. Before...

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Helpful?
2Thank showtimeStokeonTrent
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your review, we are pleased you enjoyed your snack on the terrace, but are disappointed to read your comment about our staff, we will certainly will address the issue you raised.

Reviewed 9 April 2015 via mobile

Stayed here with my husband, our children,my parents and my grandma. Beautiful hotel wonderfully friendly staff and an amazing restaurant perfect! Stayed here a few times now and would definitely return again. It's in a perfect location and has wonderful sea views. It's a great place that all the family can enjoy!

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2Thank Gemma S
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for taking the time to write your review. We are delighted you and your family had a lovely stay with us. We very much look forward to welcoming you back very soon.

Cardiff, United Kingdom
Reviewed 7 April 2015

Stayed here some years ago when it was poor to average! A makeover, better staffing and a more professional approach to managing and operating this Large Sea Front Hotel, has certainly paid off in trumps! The bedroom décor is very appealing and the bed was very comfortable. The chef is obviously top class and there was no way in which...

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Helpful?
6Thank Peter W
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your kind comments and we’re delighted you had an enjoyable stay and you found the whole experience at the hotel great. Hope we will be able to welcome you back soon.

Burntwood, United Kingdom
Reviewed 3 April 2015

I stayed at the Imperial Hotel recently when staying away for work. Working away from home can often feel like a chore, but the Imperial Hotel made it enjoyable. The rooms were large, clean and comfortable and the evening meals and the breakfast were fantastic. I also managed to squeeze in a visit to the health club and swiiming pool,...

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Helpful?
1Thank LizzyHD
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your lovely review, we are delighted you enjoyed your stay and look forward to seeing you again soon.

Haverfordwest, United Kingdom
Reviewed 2 April 2015

Overall our stay was very good. The staff were fantastic. Very friendly, help on arrival. My Godmother is an invalid, they leant us a wheelchair to go shopping. The room was clean and comfortable. The restaurant was expensive. The food wasn't wonderful, but the staff were great. The decor was in keeping with the area, very Victorian. My wife lamb...

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Helpful?
Thank Vivek B
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your comments and we’re glad you found our service excellent, we will pass your comments on to the staff and hope to welcoming you back to the Imperial again soon.

Northampton, United Kingdom
Reviewed 30 March 2015

A clean and tidy hotel good bar facilities excellent choice for breakfast and not far to the shops if that's what you want. The staff are also polite and attentive and nothings too much trouble. The only minus is the Parking, there is a small park at the rear but if not you have to take pot luck on the...

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3Thank Manerf
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your review we are delighted you enjoyed your stay and look forward to seeing you again soon.

Chester, United Kingdom
Reviewed 30 March 2015

Enjoyed a weekend away with family and thoroughly enjoyed my stay. The rooms were well appointed and spotlessly clean, balcony overlooking the sea was a good size. The staff were courteous and professional and nothing was too much trouble. The lounge bar was smart and very relaxing. The restaurant food was amazing and service throughout the stay was fabulous. I...

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Helpful?
2Thank annmarie737
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your review, we are pleased you and your family had a brilliant stay here at The Imperial. We will pass on your comments to the staff and very much look forward to welcoming you back soon.

Whalley, United Kingdom
Reviewed 27 March 2015

Down on business , wife joined me for the last night . Charged £30.00 when local knowledge of better Llandudno hotels charge £15.00. Room was not upgraded for two people . Explained to reception about lack of additional towels , etc , and that we were unable to take advantage of any of the facilities together , therefore paying £30.00...

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3Thank 600clarky123
Shropshire
Reviewed 25 March 2015

What a fantastic hotel.Best experience ever, with friendly,helpful and happy staff, from reception, head housekeeper to waiting staff. Car parking no problem as they move the cars around to keep it unblocked. Lovely clean room and only flaky WiFi was a bit of a nuisance. Overall superb stay in great clean resort.

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Helpful?
1Thank BazzaHawkeye
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you so much for your review regarding your recent stay. We are delighted to read you enjoyed all aspects of your stay – I hope that you give us the opportunity to welcome you back to the hotel in the future. Once again thank you for your review.

Wolverhampton, United Kingdom
Reviewed 25 March 2015

Delightful throughout. Very comfortable room, well appointed large bathroom, super swimming pool, breakfast on the enclosed terrace with wonderful views. All the staff smile even if just passing you on the stairs.

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1Thank John W
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your review, we are pleased to read you had a wonderful stay and we do hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chantrey's Restaurant
Chantrey's Restaurant
Cuisines: British, Contemporary, Welsh
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for. ... more   less 

Additional Information about Imperial Hotel

Address: Vaughan Street | The Promenade, Llandudno LL30 1AP, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: $150 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Imperial Hotel Llandudno
Hotel Style:
#1 Green Hotel in Llandudno
#6 Business Hotel in Llandudno
#10 Luxury Hotel in Llandudno
#12 On the Beach Hotel in Llandudno
#15 Family Hotel in Llandudno
#24 Romantic Hotel in Llandudno
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
8 questions
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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definately sea view”
 of 5 bubbles jonj484, 12 Jan 2017 | Read review
“3rd floor side room very good”
  • 3rd floor side facing room
  • seating area by the window
  • spacious warm bathroom
 of 5 bubbles 30sunny, 4 Jan 2017 | Read review
“Seafront views are what you want, otherwise you are looking over the back at the car park.”
 of 5 bubbles Wapping1, 2 Jan 2017 | Read review
“Top flloor rooms are quite cramped.”
 of 5 bubbles chriscU8918VI, 26 Dec 2016 | Read review
“We stayed in a room at the back of the hotel overlooking the carpark, so it was a quiet room.”
 of 5 bubbles jol414, 4 Dec 2016 | Read review
5 of 5
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