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Traveller (226)
Room & Suite (104)
Dining (15)

About

Location
Cleanliness
Service
Value
A passport or driving licence and the card you have made the booking with will be required at the check in time . For safety reasons and to avoid card fraud we must require those documents if needed so you must have a valid document with you . Applicable Deposit Policy 50 % of the total amount is charged anytime after booking and it's a non refundable deal. The outstanding balance will be charged on the arrival day The total price will be charged if you cancel or modify your booking later than 3 days before arrival. Children and Extra Bed Policy One child under 12 years is charged £ 10.00 per night when using existing beds , This amount will be automatically charged from the card provided at the time of booking. There is no capacity for extra beds in the room. Baby cot can be provided on request only Iris hotel is a 2*Hotel , B&B, has no entertainment and bar is open daily 3pm-10pm ( 3pm-11pm Christmas & New Year period
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Property amenities
Restaurant
Bar/Lounge
Free Internet
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Room features
Accessible rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Ocean View
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
70Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
866Reviews
314Photos
17Q+A
100Room tips
Traveller rating
  • 198
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  • 183
  • 92
  • 88
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Popular mentions
Arived at hotel to be told the agent we had booked with had not paid the hotel so they had declined or booking ! After some conversing and showing hotel manager our pay pal receipt and insisting that it was between the agent(that they choose to list) and themselves not us and we
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Response from irismanager2011, Manager at Iris Hotel
Responded 1 week ago
Hi Jeannette We are sorry to see that you left a bad review against the hotel when it was explained to you that from our point of view your booking has been cancelled weeks before when the hotel could not collect the money for your booking . At the time you said you understood and we hand you the room key in 10 min after you arrived at the property . We had to follow some steps to reinstall your booking . We advise you to contact the property in future ( not just our property but any property ) and check if the booking went thru . The staff has been amazing and they did very well in your case . About the flood into your room , we do apologise that you had to swap rooms . And for this reason the staff gave you a beautiful room on the 2nd floor 204 . Some situations is out of our hands and we try to sort it out as fast as we can and keep our customers happy during their stay We feel sorry to here that you will not stay again at the iris We wish you all the best
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I have never known such a shambles of an operation. Breakfast was poor, staff were at best unhelpful and at worst the rudest I have ever come across, especially the manager who seems quite happy to threaten people and she made a point of it in public when I raised an issue. We
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Response from irismanager2011, Owner at Iris Hotel
Responded 1 week ago
Hi Annie I would like you to provide me some information about your stay . Arrival day , Full guest name and booking reference number . I would like to investigate the events , into details , to see what exactly was happening during your stay . With regards The owner of Iris hotel
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Good value hotel. One of the best breakfasts we have ever had in Llandudno, and have had quite a few! Evening meal good as well. Room spotless and comfortable. The small bar is a bit of a let down though. I know it is a hotel, but it’s far too pricey. There is not much room to
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The room was very good, tidy and very clean, sea view close to all amenities. All the staff were friendly and helpful lovely place to stay we will be back Parking can be a problem we had to keep moving the car
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We had a 2 night stay over Christmas , 3 rooms all with a lovely sea views . The rooms where all very clean,warm and comfortable, great bathrooms . Lovely staff and really great breakfasts . We felt the hotel offers great value and is a excellent location in Llandudno , we
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementIris Hotel
TWIN SEA VIEW ROOM
Photo provided by managementIris Hotel
Twin with sea view -low floor
Photo provided by managementIris Hotel
2nd floor rooms -phones not available anymore in the rooms
beautiful view from the room
Front view
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12345621
Hi If the booking was made on-line you will have to contact the on-line agency as the hotel staff are not authorized to make changes or cancel your booking Bookingcom telephone number is 02036847923 ExpediaCom 02030278181 Please note Elsinore Cancelation policy is Cancellation The guest will be charged the 50% from the total if they cancel after reservation 3 days prior arrival , and total amount any later than that Prepayment The guest will be charged a prepayment 50% of the total price after reservation immediately after the booking
1 vote
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About the Annex building: We have 8 small double rooms in the annex, the annex being a separate building situated behind the hotel It does not have a lift. It's a non-smoking building and pets are not allowed. The size of the rooms are very small and there is no internet connection or Wifi. The hotel does not have a private car park. Parking is available in front of the hotel or along the Promenade (pay and display, no charges from 16:00 until 10:00 the next day). Parking is also available by the train station for just £2/12 hours (5 -7 min away) or at the Venue Cymru for £5/24 hrs (7-10 min away from the hotel).
0 votes
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Our Bar is open 8am-10pm only , sorry about that
0 votes
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It was just street parking when I went and I found some easily :)
0 votes
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1234
"Sea view is recommended."
"Seaview room"
"“Brilliant locating” “amazing breakfast” “nice rooms” “lovely staff”"
"Main hotel building has larger rooms, but annex ones slightly cheaper."
"sea views are worth having"
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12345620
PRICE RANGE
US$50 - US$106 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomWalesNorth WalesLlandudno
NUMBER OF ROOMS
37
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