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Bay Marine Hotel

10/05/2017 11/05/2017
1 room 2 adults 0 children
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764 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 20 March 2017

Staff are excellent, meals very good, hotel amenities generally good, this is not a luxury hotel by any stretch of the imagination. The hotel is looking tired is in need of some urgent decor renovation in particular the furniture in bars and common areas needs replacing as a matter of urgency

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Helpful?
1Thank Tom S
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi Tom S thank you for your post praising the hotel's staff, meals and amenities. Marcus Williams, General Manager

Cardiff, United Kingdom
Reviewed 19 March 2017 via mobile

We booked this hotel,as it had a pool,& after travelling fancied abit of relaxation.The receptionist failed to mention that it had been drained.This may of been a God send,as it looked quiet dirty from what we could see through the dirty glass window.The seats in the lounge area,look like they have been recovered from a local skip.The 'leather' has worn...

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Helpful?
2Thank Amy B
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi Amy B please accept my apologies for the service and room you received. What you experienced is not typical of what we normally provide as can be seen by the other reviews posted. Thank you for your post, Marcus Williams, General Manager

Chester, United Kingdom
Reviewed 13 March 2017

We decided on a midweek break at the Marine and booked through Shearings. I can only say that it was a really nice stay.We loved the buffet breakfast with a great choice.The dinner was so nice and well presented 3 good courses .It was January and we had the pool to ourselves it was lovely and warm ,a real bonus.All...

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Helpful?
3Thank Jon H
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi Jon H thank you for your post and giving us 10 out of 10 for value for money. Hope you do book again, Marcus Williams, General Manager

bolton
Reviewed 8 March 2017

Just got back from the Marine.its a nice warm hotel,tbh it does need a makeover in a few parts of the hotel,for instance the bar area,the chairs need to be binned they are threadbare!! The room had been refurbished and was lovely n warm,but when I took a shower the tray filled up so much that it overflowed.i think it...

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Helpful?
1Thank BoltonPrendi
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi BoltonPrendi thank you for the high score and all the positive comments. I will let Janos and Alex know that they had a positive mention in your post. I do like seeing members of the team getting mentions. Hope to to see you again. Marcus Williams, General Manager

Bradford, United Kingdom
Reviewed 6 March 2017

We arrived on Monday afternoon hoping the welcome would be as good as last year and indeed it was. Slight mix up with dietry needs but these were very quickly sorted out- as the saying goes " it is not the errors which are the problem- only a problem if they are handled badly". The Hotel for me was far...

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Helpful?
1Thank geniusnz
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi geniusnz thank you for your post. I am pleased you enjoyed your stay and the service provided. It is really good to read that your dietary needs were addressed for you. I agree with your comments about the plates and will investigate this. Marcus Williams, General Manager

Durham, United Kingdom
Reviewed 4 March 2017

You would not have put the settes and chairs on the skip everyone was embarrassed by the state of the bar and tv room rooms were ok but no lift shame on yous shearings. The staff were lovely and very helpful people need tee bursting for the state of the place .im retired but been a painter and decorator.ill give...

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Helpful?
2Thank malcolmparry123
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi malcolmparry123 I am sorry for the issues you experienced whilst you were here. Thank you for the positive comments regarding how helpful and lovely the staff are. They are a credit to the hotel. Thank you for your post, Marcus Williams, General Manager

Brighton and Hove, United Kingdom
Reviewed 3 March 2017

It never ceases to amaze me how a hotel, such as this one, can attract such dedicated excellent staff, who get little or no support from management. The staff have to pretend that the dilapidated lounge furniture, the broken down lift ( which needs a new motor, but management won't pay for one ), the extreme food and beverage economies,...

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Helpful?
4Thank Bob G
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi Bob G thank you for your post but there are a few inaccuracies. The repair works for the lift were authorised the same day as the quote was submitted so the works will be completed as a matter of urgency. Also, Bay Hotels are and always will be a customer service orientated business. Marcus Williams, General Manager

Reviewed 1 March 2017

Do not go through booking.com when booking this hotel because they take your money even though the hotel doesn't actually do mid-week bookings for business people. Only coach parties!! Hotel very unhelpful as no reception staff on duty. Just Bar staff who don't know anything. After travelling for 11 1/2 hrs, this is the last thing you'd expect. Not very...

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Helpful?
1Thank Jessica-May L
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi Jessica-May L I am sorry you experienced difficulties attempting to check in with us. As the duty manager explained we have not taken any payment from you. You will see on your booking details, the booking is made on a pay on arrival basis. Thank you for your post and again I apologise for the difficulties you experienced. As...

halifax
Reviewed 24 February 2017

We booked a Shearings break to Llandudno at our local Wallace Arnold shop. We got an extremely good price and were very pleased with the service received in the shop. We joined the trip at Normanton Interchange, having had past experience of the feeder excursion around West Yorkshire which adds nothing to the holiday. Travel arrangements were subcontracted by Shearings...

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Helpful?
2Thank HalifaxThespian
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi HalifaxThespian it is great to read that you enjoyed your stay. Thank you for the positive comments regarding the service you received, housekeeping and quality of your meals with us. I am also really pleased to read that you are looking forward to your next break. Thank you for your post, Marcus Williams, General Manager

Northamptonshire, United Kingdom
Reviewed 20 February 2017

hotel on the sea front but shops and cafes a few minutes away . Staff were excellent specially alex in restaurant who both friendly and efficent . hotel was clean and well run and the food was good with varied choice .

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Helpful?
2Thank patdavies452
MWilliams59, General Manager at Bay Marine Hotel, responded to this review

Hi patdavies452 thank you for your post, great to read that you enjoyed your stay and I will let Alex know you gave him a mention. Hope to see you again, Marcus Williams, General Manager

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10/05/2017 11/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Built in the imposing Victorian style of the resort’s seafront, this handsome hotel boasts stunning views over the Irish Sea. Not only does it offer comfortable furnishings, friendly service and a swimming pool perfect for active moments, but also an ideal setting in the centre of the promenade, within easy walking distance of the town’s plentiful tourist attractions. Lazy days can be spent on the beach or pier, shopping for souvenirs, visiting the Alice in Wonderland Centre or taking a tram ride up The Great Orme, whilst numerous sporting pursuits are on offer locally. There is limited parking in the guest car park located behind the building but street parking is usually available nearby. For a break away discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you could not be better placed than in Llandudno, at the Marine Hotel. ... more   less 

Additional Information about Bay Marine Hotel

Address: Vaughan Street, Llandudno LL30 1AN, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: $132 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Marine Hotel 3*
Number of rooms: 114
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Also Known As:
Marine Hotel Llandudno
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Questions & Answers

Here's what travellers have asked, with answers from Bay Marine Hotel staff and other travellers.
34 questions
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Questions? Get answers from Bay Marine Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for a seaview”
Bournvillier, 18 Apr 2017 | Read review
“Fourth floor”
angiep572016, 17 Apr 2017 | Read review
“well if you want an uncomfortable room . where you cant sit on the toilet then book this room in this hotel”
dodongbilly, 17 Apr 2017 | Read review
“There is'nt one”
VETED, 12 Apr 2017 | Read review
“The rooms with a sea view have such a good view”
292JonH, 13 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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