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Novotel Ipswich Centre Hotel

Greyfriars Road, Ipswich IP1 1UP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (195)
Room & Suite (22)
Dining (21)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-11-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Ipswich Centre Hotel
Updated 20-11-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#7 of 18 hotels in Ipswich
Travellers' Choice
GreenLeaders Bronze level
The Novotel Ipswich is ideally located in the thriving town centre of Ipswich. Offering 101 newly refurbished rooms including 10 Executive and 15 Superior rooms, the hotel is perfect for a business trip or conference in Ipswich with a business centre, Six meeting rooms as well as Free high speed WiFi Internet access. At the end of an eventful day, relax in the hotel bar and enjoy a meal in our Elements restaurant, which also offers 24 hours room service. Onsite pay parking for your convenience.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
1124Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
MrsSAJennings wrote a review Jun. 4
London, United Kingdom396 contributions61 helpful votes
We would have left 5*’s but due to not having access to bath towels during our stay and having to use hand towels we left a 4* rating. Lovely, large, comfortable room. The bed was comfortable, we stayed in the superior queen room. All facilities available. The bathroom was clean and modern. Two shower heads and great pressure and temperatures. Very fair price for a two night stay. Very close to the Quays and the town. Nice and quiet. Would definitely stay again. The parking area gets very busy.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: The parking gets very busy. Would definitely seek alternative parking close by should you return...
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Lucy E wrote a review May 2021
Mansfield, United Kingdom242 contributions57 helpful votes
We arrived for a one night stay. Managed to fit in the small car park and check in was smooth. The lobby looked clean, tidy and modern. On the way to our room, the halls were quite tatty and older looking. Our room was opposite the lift, which is never a good start at a weekend!! The room was a good size, with a wardrobe, mirror with plugs sockets, a desk area underneath a wall mounted TV. There was a fridge, safe, coffee machine, hairdryer and iron with board. Plenty of room with a firm mattress. There were plenty of plugs in the room, but only a slight built in ledge on one side of the bed. So only one of you can have a drink by the bed or your phone for your alarm. The sofa / lounger was stained, along with the fabric chair at the desk. The carpet by the sofa / end of the bed was the same. Which made me glad I always wear flip flops in hotel rooms. Unfortunately this meant that I didn’t want to sit or use either chairs or put anything on the floor, as it just felt dirty. Being a plus sized woman, I always look at the photographs of other travellers and read descriptions of the rooms! But when walking into our room and seeing a toilet which was separate to the bathroom, that was a shock as I struggled to have enough room, plus it’s so claustrophobic. I did call down to reception and ask for another room and was told they’re all the same. So I coped. But be warned!! We had breakfast included, which was simple but ideal to start the day with. Choices from a full English breakfast, toast, pastries and cereal. The breakfast was average, but the scrambled egg was a bit watery. The pros were the location, car park (at a cost) and the comfortable bed. The cons were stained chairs/dirty room, closed in claustrophobic toilet and the watery scrambled eggs.
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Date of stay: April 2021Trip type: Travelled as a couple
Room Tip: Park earlier before the car parks full. Go to breakfast early.
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MTS LTD wrote a review Mar. 2021
2 contributions
I just want to express my gratitude to all Novotel Hotel staff members. I had stayed one night an run the exams in Novotel on the next day. Throughout my stay I was supported by all staff members but I wish to express special gratitude to Carla who provided me with an exceptional customer service. Carla made sure I had everything I need and she provided me with all items we asked of her for our function room. She also was very helpful in every was you could imagine. Thank you Carla enormously for making my day run smoothly.
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Date of stay: March 2021
Trip type: Travelled on business
Response from Nuwan Jayasena, General Manager at Novotel Ipswich Centre Hotel
Responded 3 weeks ago
Dear px13cizm. Thank you so much taking time to review on us and also rating us 5*. I am pleased your event went really well and also pleased that Carla took good care of you. I will pass your commendation about her personally and i am sure she will be thrilled with the mention. Looking forward to host any of your future events with us. Kind Regards Nuwan Jayasena General Manager
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Romy moore wrote a review Jan. 2021
6 contributions
Stayed here during the covid pandemic and considering we are in a pandemic general housekeeping and cleanliness in the room and around the hotel is very poor and made me and my partner feel uneasy returning here again. it’s a shame as we have stayed here previously and really enjoyed our stay here that time. however it was not worth the money we paid this time hopefully things change in the near future. Some staff were friendly whilst others weren’t bothered to assist with our needs. Pictures will show where attention to detail needs to be worked on/changed.
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Date of stay: January 2021Trip type: Travelled on business
Response from Nuwan Jayasena, General Manager at Novotel Ipswich Centre Hotel
Responded 3 weeks ago
Miss R Moore. Thank you so much for your review. I am sorry that your experience did not meet your expectations on this occasion; please allow me to express my sincerest apologies. We do hope that you will give us a chance to provide you with a better service next time Please contact hotel directly if you wish to book with us again and i am we will take good care of you and your partner. Looking forward to welcome you soon Kind Regards Nuwan Jayasena General Manager
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grwpl wrote a review Dec. 2020
Munich, Germany1186 contributions451 helpful votes
Good Covid security throughout I stayed here more than once during the covid crisis and on every occasion and for every staff member i met they were first class, pleasant and always seemed to have a smile under their mask. This is a Novotel so fairly basic but it is good value. It is centrally situated and has a good sized car park. I think they charge £6 per night. Rooms a good size but every time I visited the heating was off in the room and it was freezing. It then took ages to heat up and a couple of times the heating/aircon was really noisy. WiFi easy to access and worked well.
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Date of stay: November 2020
2 Helpful votes
Response from Nuwan Jayasena, General Manager at Novotel Ipswich Centre Hotel
Responded Jan. 25, 2021
Dear grwpl Thank you very much for you review and kind comments about my team. I am pleased you happy with all the measures we have taken for covid and you appreciate it is safe. I will look into the Aircon/Heating issues you highlighted. Looking forward to welcome you again soon Kind Regards Nuwan Jayasena General Manager
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US$67 - US$113 (Based on Average Rates for a Standard Room)
novotel ipswich hotel ipswich, ipswich novotel
United KingdomEnglandEast AngliaSuffolkIpswich
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Frequently Asked Questions about Novotel Ipswich Centre Hotel
Which popular attractions are close to Novotel Ipswich Centre Hotel?
Nearby attractions include Escape Ipswich (0.4 km), Ancient House (0.4 km), and Empire Cinemas (0.4 km).
What are some of the property amenities at Novotel Ipswich Centre Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Novotel Ipswich Centre Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Novotel Ipswich Centre Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Ipswich Centre Hotel?
Conveniently located restaurants include Ocean Fish Platter, Mariners, and Takayama.
Are there opportunities to exercise at Novotel Ipswich Centre Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Ipswich Centre Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Ipswich.
Are any cleaning services offered at Novotel Ipswich Centre Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Ipswich Centre Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Ipswich Centre Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Ipswich Centre Hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (0.08 km), Pykenham's Gatehouse (0.6 km), and Jean Ingelow House and Archway (0.4 km).