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Muthu Belstead Brook Hotel

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Belstead Road, Ipswich IP2 9HB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (640)
Room & Suite (222)
Dining (107)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-07-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Muthu Belstead Brook Hotel
Updated 20-07-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
We are an 88 Bedroom Hotel set in our own grounds but only a 5 minute Drive into Ipswich Town centre. The Manor House section of the Hotel is the original part of the building dating back to the 16th century and a lot of the original fittings still remain and this is also the location of the Restaurant . We also have the leisure centre which is free to use for all guests this includes Swimming Pool, Steam room, Jacuzzi, Gym and treatments are available by prior arrangement.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Banquet room
Meeting rooms
Spa
Head massage
Salon
Steam room
Non-smoking hotel
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Room features
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Mid-range
1481Reviews22Q+A100Room tips
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Popular mentions
Emmyvic wrote a review Yesterday
London, United Kingdom5 contributions1 helpful vote
Tired, dated rooms in need of refurbishment. The garden room was very old fashioned with mould on the shower curtain and bathroom tiles needed a good clean. The restaurant was badly organised with a long delay for food. We waited over an hour for our starter at our evening meal, but the quality of the food was very good. Breakfast was even worse, the chaperoned buffet set up didn’t work at all and table service would have been far easier for all involved. Several customers complained about the delay, as did we and we were told they were very busy. If they can’t cope with the amount of tables, don’t take the bookings. Spa area not worth bothering with as everything is closed except pool. This is obviously due to covid restrictions, but we were not advised of this when we checked in. Overall, the good points were the quality of food, very reasonable cost and the comfy beds. Unfortunately the poor service, lack of facilities and general dated rooms outweighed the good so I would not return to this hotel.
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Date of stay: May 2021Trip type: Travelled with friends
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Adcole wrote a review Jun. 10
Torqauy12 contributions5 helpful votes
The Hotel was friedly and accomodating a good location for exploring the East Coast . We were well looked after with the food and bar services alway up to standard. the East coast is well worth and explore nerver seen so many peirs
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Review collected in partnership with RCI
Date of stay: May 2021
Value
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 1 week ago
Thank you Adcole for your super review and feedback. We look forward to welcoming you soon once your travels bring you back to Ipswich.
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jeananddavid683 wrote a review Jun. 9
Manchester, United Kingdom4 contributions
Wonderful hotel with an exceptionally good restaurant. Best hotel food we’ve ever tasted. The staff were really polite and helpful, and COVID guidelines were strictly adhered to. Good base to travel the County with lots to see and do in the are.
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Review collected in partnership with RCI
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 1 week ago
Thank you JeanandDavid683 for your wonderful review and feedback. All our team members thank you for motivating us in these challenging times. We assure you that we will work even harder to ensure all our guests get the best services we can provide. Best Regards Belstead Brook Team
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Collette B wrote a review Jun. 6
3 contributions1 helpful vote
Our garden room was in desperate need of updating. The smell of cigarettes hit you as soon as you opened the door, there was mould in the bathroom and the hallway tiles were chipped. However, on the positive side, the bed was comfortable and being outside in the block in the car park means that it is quiet at night. The public areas are clean but the windows are filthy. They are very organised with Covid precautions but, unfortunately, that means that breakfast is cold. The staff are all lovely and they work very hard. When I raised my concerns with reception there was no apology or reassurance that these issues would be addressed. Unfortunately I would not recommend staying here which is a shame because it could be lovely.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Bring your own bottled water as none is provided
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1 Helpful vote
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 1 week ago
Dear Collette B, Thank you for taking out time to share your feedback regarding your recent stay at Muthu Belstead Brook Hotel. We are disappointed to hear that we did not manage to reach your expectations during your stay. Please accept our sincere apologies for issues experienced. Our garden rooms are open from both sides probably that’s why the cigarette smells linger around. Our plans are to re furbish the Garden Rooms (done in 2018) as we have completed all rooms in the building. Your feedback helps us to take actions in terms of guidelines for our future. We would like to thank you for your mixed bag of compliments and constructive criticism which appreciate and for appraising our staff members you met. Your comments about the windows and breakfast have been noted and shared with the respective managers. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Ipswich. Kind Regards, Belstead Brook Team
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emma wrote a review May 2021
1 contribution
My husband booked a romantic night away, we got married last year and hadn’t been able to get away anywhere. On arrival we tried the book in for a pedicure, but we were told it was full. We then tried to book for dinner and were offered a table at either 5pm or 9pm. There was no other availability. So we went for 9pm. We decided to sit in the gardens with a drink. The garden consists of picnic benches - a set of what should be more comfy rattan seating - but there were no cushions - so there was nowhere to actually sit back and relax properly. The room was basic, a window in the roof - that could have done with a clean, but the rest of the room was clean. Attempted to iron a shirt for the evening meal, but the iron had fallen apart and the electrics were falling out. On arrival for the meal we were asked what we would like to drink, I asked for Gin and lemonade and my husband cider - but the waiter did not know what cider was. He then returned saying there was no gin and lemonade so instead I had Diet Coke. Starters were good. We then had steak - which was extremely fatty. The waiter asked, how is your steak - I said it was very fatty. He replied - fatty is good. While we were eating the waiters began clearing off the table cloths of the other tables and made us feel that we shouldn’t be there. We had no offer of refills of drinks and had to ask for desserts. The music that was playing was fast beat and sounded either Greek or Indian - not the romantic background music you would expect. The following morning the grounds were littered with takeaway kebab boxes and empty glasses/ bottles. We attempted to go to breakfast. We were sat at the table waiting for half an hour before we could go up to the breakfast area. A lady who appeared to be head waitress was rudely ordering staff about and commenting far too loudly about people who had complained. When we went to the food serving area the food had been sitting under heaters for far to long and was all dried up. The scrambled egg looked awful and the yokes on the fried bread dried up. The waiter was clearly rushing and over worked and stresses out, so came across as rude. Open loaves of bread lay messily on the side, the presentation was poor. The food was so dried up that we left without eating. It was a disappointing experience. We will not be returning.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 1 week ago
Dear Excursion57844233737 Thank you for taking the time to add your feedback of your recent stay with us. We are concerned & we are sorry to read of the issues that you experienced; we offer our unreserved apologies that our team did not demonstrate the service levels which we are normally so proud of. Please be assured this is not at all indicative of our service strategy and we have discussed your feedback with our food service team & operations Manager, who in turn will deliver your feedback to each briefing until all team members are aware of the impact this had on you. Your satisfaction is very important to us and we try hard to make sure all our guests have a rewarding stay. Thank you once again for your feedback and we do hope that we will have the opportunity to welcome you back to ensure to enjoy the true Muthu Belstead Brook Hotel experience. Warm Regards, Belstead Brook Team
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PRICE RANGE
US$59 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
belstead brook ipswich, hotel belstead brook
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
88
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Frequently Asked Questions about Muthu Belstead Brook Hotel
Which popular attractions are close to Muthu Belstead Brook Hotel?
Nearby attractions include Ipswich Escape Rooms (5.0 km), New Wolsey Theatre (3.1 km), and Ipswich Transport Museum (5.0 km).
What are some of the property amenities at Muthu Belstead Brook Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Muthu Belstead Brook Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Muthu Belstead Brook Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Muthu Belstead Brook Hotel?
Conveniently located restaurants include Ocean Fish Platter, Mariners, and Takayama.
Are there opportunities to exercise at Muthu Belstead Brook Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Muthu Belstead Brook Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Muthu Belstead Brook Hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (2.9 km), Pykenham's Gatehouse (3.4 km), and Jean Ingelow House and Archway (3.0 km).
Is Muthu Belstead Brook Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.