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BEST WESTERN Gatehouse Hotel

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#12 of 18 Hotels in Ipswich
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Gatehouse Hotel
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168 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Guernsey, United Kingdom
Reviewed 6 days ago NEW

From the outside, the venue is lovely. The reception and restaurant/bar looked quaint. My room was small but I didn't need any bigger as I was on my own. However the bathroom was a massive downer. The shower was old, made an absolute racket when turned on and wasn't the cleanest. The ceiling was covered in mold from the dampness...

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Helpful?
Thank LaCoquillette14
London, United Kingdom
Reviewed 1 week ago

BOOKING: (source, service, experience) Recommended as a close accommodation location to a wedding venue at which I would be a guest. As the only nearby chain, it was an automatic choice. Originally booked online then amended by phone. Sorted out in a fairly straightforward manner as standard. Service was about average. VENUE: (area, location, facilities, interior) Small and out of...

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Thank Alexandra C
Bristol
Reviewed 1 week ago via mobile

We stayed in a deluxe double room. We had a friendly welcome and the room was a good size. Bed was comfy. The only downside was the bathroom. The toilet cistern dripped loudly overnight and in the morning the shower was cold. I had to reduce the pressure on the shower so it became warm.

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Thank TaniaNwmn
Cambridge, United Kingdom
Reviewed 2 weeks ago

This was a very comfortable hotel in a really useful location. The staff were great, welcoming, friendly and helpful. Our room was very well appointed and well kept. I have had more comfortable beds. Breakfast was more than adequate and well presented. Hotel is not large and as a result was quiet. All in all it was aged experience.

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Thank D C
London, United Kingdom
Reviewed 4 March 2017

This hotel is in a nice quiet position and has a large car park behind the property. It is an interesting mixture of architectural styles but maintains it's essentially Regency feel both inside and out. Through the front door (on Old Ipswich Road) you come into a wood panelled bar/lounge area. To the right is a bright dinning area with...

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Thank Tim M
Aberdeen, United Kingdom
Reviewed 9 February 2017

Lovely quaint hotel on the outskirts of Ipswich, located on a quiet road end. Hotel has a bit of character, lovely grand wooden staircase to upper floors. Small quiet drinking area and a nice sized restaurant. Highlight of the stay was the welcome from the staff especially the night front desk and the cook/chef. They made each guest feel so...

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Thank Lynniemichelle
Reviewed 19 December 2016

Lovely helpful staff, informative and friendly, the room was a nice size as was the bathroom, bed was comfy too. Never tried the food but it smelt tasty, the small bar area was beautiful and the beer was reasonably priced.

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Thank vikkimccabe
London, United Kingdom
Reviewed 6 November 2016 via mobile

Apart from the staff being friendly the best western gatehouse hotel leaves little to feel glad about! Rooms over priced at £59 per night considering the bed was a very small double, only enough milk for one cup of tea/coffee each. At 7.35am we got woken up by either staff or guests. Was just plain and basic not worth the...

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Thank Gemma J
BWGatehouse, Manager at BEST WESTERN Gatehouse Hotel, responded to this review

We are sorry you did not enjoy your stay at the Gatehouse Hotel, all room items are available from reception, these should have been replenished of course and i apologise if this was not the case but a call to reception would have made sure your supplies were topped up for you. We are also sorry that you were disturbed...

Honiton, United Kingdom
Reviewed 5 November 2016

Been staying here for the last two weeks. Absolutely brilliant in so many ways. Food was of such a high standard and plenty of it too. Dont be fooled by the entrance as it feels your going in the backway but this is the entrance to comfy and presentable rooms,quality food , and better personal service than i experienced in...

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Thank Richard L
BWGatehouse, Manager at BEST WESTERN Gatehouse Hotel, responded to this review

Many thanks for taking the time to review the hotel, we are delighted you enjoyed your stay and look forward to welcoming you back in the future. Kind regards Heather Billing - Operations Manager

London, United Kingdom
Reviewed 16 October 2016

The rooms are a good size, but the beds are very, very uncomfortable. The breakfast was awful, everything was deep fried. When my breakfast arrived it was swimming in fat, and also had two hairs, at no extra cost. The location was good for us, but would rather drive further, than stay at this awful place again.

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1Thank anne w

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
Situated with a rural outlook on the northern edge of Ipswich, the hotel can be easily reached from the A12/A14. The regency style building is refurbished to very high high standards of comfort with sumptiously furnished bedrooms. The hotel's facilities include; colour TV, free wireless internet connection, tea making facilities, etc. Breakfast and an excellent dinner menu are served in the small intimate restaurant. The Gatehouse Hotel is the perfect place for a relaxing stay. ... more   less 

Additional Information about BEST WESTERN Gatehouse Hotel

Address: 799 Old Norwich Road, Ipswich IP1 6LH, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range: $90 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gatehouse Hotel 3*
Number of rooms: 9
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Also Known As:
Best Western Ipswich
Ipswich Best Western
BEST WESTERN Gatehouse Hotel Ipswich, UK - Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gatehouse Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1, quiet and a lovely size.”
Lynniemichelle, 9 Feb 2017 | Read review
“Don't bother”
annew84, 16 Oct 2016 | Read review
“If you have a problem walking you may need to ask for a ground floor room as there are no lifts.”
  • Bright lights. A revelation in hospitality.
  • Biscuits - you dont even get this at the hilton anymore.
  • Proper fireplace
  • Nice comfy bed with a bit of a squeak
  • Plenty of room
mdjohnst, 14 May 2016 | Read review
“Don't get Room 5 - it's small and shabby.”
354christine, 19 Apr 2016 | Read review
“Room 2 a good size with two aspects.”
174PaulH, 6 Apr 2016 | Read review
5 of 5