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The Bannatyne Hotel and Spa - Darlington

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The Bannatyne Hotel and Spa - Darlington
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837 Reviews from our TripAdvisor Community

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Showing 834: English reviews
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Dalgety Bay, United Kingdom
Reviewed 4 days ago NEW

This is clearly an old building and style of hotel, though done very well. Very friendly welcome at reception which was repeated with every staff member i spoke to. My room was small, but clean and comfortable. Breakfast was OUTSTANDING. I deeply regretted eating so much the night before because the food was fantastic.

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Helpful?
Thank DavetheFisher
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear DavetheFisher Thank you so much for taking the time to share your feedback following your stay with us. I am thrilled you enjoyed all aspects of your stay, including the service, standards of cleanliness and an 'outstanding' breakfast. I look forward to sharing your feedback with the team. Thank you again for your time and we hope to see...

CONSETT
Reviewed 1 week ago via mobile

Visited for a spa break for my birthday with my daughter. Everything was perfect. Great standard of rooms, very friendly staff and excellent food. Would definitely visit again. Had dinner bed breakfast and afternoon tea.

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Helpful?
Thank ConsettJojo
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear ConsettJojo Thank you for sharing your lovely feedback following your Spa Break with us. I am delighted that you enjoyed all aspects of your stay and found that 'everything was perfect'. Thank you again for your time and we hope to see you again very soon. Kind regards Lucy Readshaw General Manager

Edinburgh, United Kingdom
Reviewed 1 week ago

Booked a weekend away for my wifes anniversary as a spa package. Firstly we thoroughly enjoyed our stay, nice hotel and good facilities. The hotel itself was clean and of a good standard. Staff were friendly and helpful. Beds we found were VERY comfy. Now for the facilities, as others have mentioned the spa and leisure facilities are some distance...

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Helpful?
Thank Alan R
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Alan R Thank you so much for taking the time to share your lovely feedback following your recent anniversary stay with us. I am delighted that you have enjoyed so many aspects of your stay including comfy beds, helpful staff and hearty breakfast. I am so pleased that you would 'absolutely' return to stay. Thank you again for your...

Newton Abbot, United Kingdom
Reviewed 3 weeks ago

hotel and spa WHAT SPA????? its a five minute drive away, come tell people why you do not tell them the spa is NOT on the site of hotel hotel was busy and could not take my car out or I would never have got back in car park on the up side the staff are great can't do enough...

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Helpful?
Thank mickford34
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear mickford34 Thank you for choosing Bannatyne Hotel, Darlington for your recent stay. I am sorry if you were unaware that our Health Club and Spa are not located at the hotel. Our website clearly states "Guests at the hotel have complimentary use of the state of the art Bannatyne Health Club and Spa, which is a pleasant walk or...

Newcastle, United Kingdom
Reviewed 3 weeks ago

I don't write many reviews however I really wanted to highlight this place as it is by far the best customer service I have received. We visited as part of a girls weekend spa break deal, which in itself was great value including spa treatments, afternoon tea, evening meal and drinks. The hotel itself is quite tired and in need...

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Helpful?
Thank Maeve123456
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Maeve123456 Thank you so much for taking the time to share your lovely feedback with us, following your recent girlie stay with us. I was delighted to read your review and I look forward to sharing your comments with the reception team. Thank you again for your time and we do look forward to seeing you again soon. Kind...

Middlesbrough, United Kingdom
Reviewed 15 February 2017 via mobile

Stopped here for one night and then onto the spa the following day. From entering reception on our arrival to leaving the hotel the following day all the staff throughout the hotel were friendly and polite. The room was large with a four poster bed large screen tv and basket of fruit. Roll top bath and walk in shower in...

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Helpful?
Thank Widda66
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Widda66 I was delighted to read your review and to learn that you had such an enjoyable stay with us. We pride ourselves on delivering excellent service and high standards of cleanliness and I am thrilled that this was your experience. Thank you for taking the time to share this feedback and we hope to see you again very...

Newcastle upon Tyne, United Kingdom
Reviewed 13 February 2017 via mobile

I have mixed impressions from our stay here over the weekend before valentines. We originally booked this because we liked the quaint, a la carte restaurant, so we thought it ideal for Valentines. However, two weeks before we received an email stating we would be in the function suite, with a more limited set menu. We gave it the benefit...

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Helpful?
Thank AshKate139
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Ashkate139 Thank you for choosing to spend Valentine's with us, but I am sorry that your stay did not meet your expectations. We wrote a bespoke and excellent menu especially for the Valentine's celebrations so I am surprised you found this limiting and to enhance our guests experience we offer the Wilbur Suite with chair covers, flower petals and...

Tadworth, United Kingdom
Reviewed 13 February 2017

Stayed for a two day weekend break and booked double executive room which was really spacious! We dined in both nights and the food was excellent. IT was a very pleasant stay and the staff were very friendly and helpful. It was our second visit and we would not hesitate to stay here again if we come back to Darlington.

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Helpful?
Thank Janet R
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Janet R Thank you for taking the time to share your feedback following your return stay with us. I am delighted that you enjoyed your spacious room, excellent food and friendly staff. We look forward to seeing you again soon were we hope to earn a 5* review. Thank you again for your time. Kind regards Lucy Readshaw General...

Reviewed 7 February 2017 via mobile

My sister and I had a treat at the bannantynes spa. Micheala and Sophie made us very welcome and we enjoyed a lovely back massage , facial and scalp massage. We felt so relaxed and pampered after our spa day.

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Helpful?
1Thank Lynnd007
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Lynnd007 Thank you for sharing your lovely feedback following your Spa Day. I am delighted that you both enjoyed all aspects of your day and felt relaxed and pampered. I look forward to sharing your feedback with the spa team and we hope to see you again soon. Kind regards Lucy Readshaw General Manager

Chester, United Kingdom
Reviewed 6 February 2017

Stayed at this hotel again in January, another great stay. Room comfortable as per our previous stays. We have always been impressed by this hotel and its staff . Staff are very friendly and nothing is too much trouble, excellent breakfast with plenty of choice, full English breakfast freshly cooked. Will definitely return.

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Helpful?
1Thank jo m
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear jo m Thank you for taking the time to share your feedback following your recent stay with us. I am thrilled that as a returning guest, you consistently enjoy high levels of service, hearty food and comfortable bedrooms. Thank you again for your time and we look forward to seeing you again soon. Kind regards Lucy Readshaw General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Hotel Darlington. Perfect for business and leisure. Each of our well appointed rooms have FREE wireless internet access and Maxine's Bar & Restaurant makes the perfect venue for meeting friends for coffee, drinks and fine food. Also whether hosting a business meeting or an exhibition, or even getting married, Bannatyne Hotel Darlington is the ideal venue to make your event a success. ... more   less 

Additional Information about The Bannatyne Hotel and Spa - Darlington

Address: Southend Avenue, Darlington DL3 7HZ, England
Region: United Kingdom > England > Durham > Darlington
Price Range: $113 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bannatyne Hotel and Spa - Darlington 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Darlington Bannatyne Hotel
Hotel Style:
#3 Family Hotel in Darlington
#3 Luxury Hotel in Darlington
#3 Business Hotel in Darlington
#4 Romantic Hotel in Darlington
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Questions & Answers

Here's what travellers have asked, with answers from The Bannatyne Hotel and Spa - Darlington staff and other travellers.
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Questions? Get answers from The Bannatyne Hotel and Spa - Darlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one at the back to avoid road noise.”
 of 5 bubbles DavetheFisher, 19 Mar 2017 | Read review
“garden view”
 of 5 bubbles Maeve123456, 25 Feb 2017 | Read review
“Would recommend the double executive rooms - lots of space”
 of 5 bubbles 445janetr, 13 Feb 2017 | Read review
“Rooms overlooking the gardens are the quietest,”
 of 5 bubbles davedonk, 2 Dec 2016 | Read review
“For a central hotel was quiet - did not hear the traffic at all. Good nights sleep.”
 of 5 bubbles craigd265, 18 Oct 2016 | Read review
5 of 5