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Holiday Inn Taunton M5, Jct. 25

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Holiday Inn Taunton M5, Jct. 25
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611 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed for one night and found this to be a lovely stopover. Staff were friendly and helpful. Rooms were clean and comfortable. Breakfast was a buffet which was a mixture of English and Continental. Overall, a pleasant stay.

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Helpful?
Thank rubyblue34
Warrington, United Kingdom
Reviewed 2 weeks ago via mobile

We had tried to book a weekend on line but could not book 4 of us in one room (us and 2 young teenagers), so I had to book 2 separate rooms at a cost of £350 without breakfast. When we arrived at the hotel, prior to paying, I mentioned that I wasn't happy about having to have 2 separate...

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Helpful?
Thank Pearl7285
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn TAUNTON M5, JCT.25. Please accept my sincere apology that your recent stay did not meet your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in...

Bracknell
Reviewed 2 weeks ago

Very good service and overall atmosphere. Breakfast and dinner were perfect with plenty of choice. Building modern and bed comfortable. Swimming pool and Sauna were a bonus which we used 4 times in two days. Ideal stopping off point for us for a couple of days break.

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Helpful?
Thank kenhj
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to tell us about your experience at Holiday Inn Taunton M5, JCT.25. I am delighted to read that you enjoyed your stay with us at the hotel and made use of the facilities. it is always a pleasure to read such lovely comments about the team. Please know that your feedback is extremely valuable...

Reviewed 3 weeks ago via mobile

From checking in to checking out!! Receptionist very poor people skills. Didn't really know how to greet guests and she didn't listen to our request, i.e. Newspaper, restraint booking time. Waiter in the restaurant,when ordering drinks, he asked how to spell Merlot!!! And still managed to get the order wrong. When our food finally arrived. Meal Luke warm, had to...

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Helpful?
Thank Sue L
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn TAUNTON M5, JCT.25. Please accept my sincere apology to you for not meeting your expectations during your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team...

Cambridge, United Kingdom
Reviewed 3 weeks ago via mobile

Have stayed at this Hotel on several occasions when travelling to Cornwall. Ideally situated just several minutes from the M5. Very friendly staff, rooms are always very comfortable and I have to admit dinner and breakfast was excellent. Would highly recommend it to other travellers.

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Helpful?
Thank Maurice M
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to tell us about your experience at Holiday Inn Taunton M5, JCT.25. I was delighted to read that you enjoyed your stay and found the staff to be very friendly, this is always a great pleasure to read and something we take great pride in. Please know that your feedback is extremely valuable to...

Bristol, United Kingdom
Reviewed 4 weeks ago

Have stayed at this hotel a number of times on business. Well located right next to the M5, comfortable beds, fantastic shower, delicious food and friendly staff. Looking forward to my next visit in May. Keep it up, Holiday Inn!

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Helpful?
Thank ff1983
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to tell us about your experience at Holiday Inn TAUNTON M5, JCT.25. Its is great to read such lovely reviews about the hotel and that you look forward to many more visits. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our...

Bristol
Reviewed 4 weeks ago via mobile

I visited this Holiday Inn after a long break away from travelling often, due to having had children. The rooms are much improved and good. Lovely shower, bed great, good wifi. Room service food however...just grim. I brought some noodle bowls with me in case I was too late to order food. Both nights I got room service I ended...

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Helpful?
Thank TigerlilyBristol
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to tell us about your experience at Holiday Inn TAUNTON M5, JCT.25. Please accept my sincere apology that your room service meals did not meet your expectations. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...

Cambridge, United Kingdom
Reviewed 4 weeks ago

Great bed, pillows were a bit to hard for me. Great shower. Enjoyed a meal in the restaurant. Staff very good. Lots of signs in car park about signing car in, so no fine. Nice pool to. Have to go outside of hotel to get to it. Mayb think about a connecting door from hotel. Got wifi to.

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Helpful?
Thank Frogland1953
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to read that you enjoyed your recent stay us. It is always a pleasure to read such lovely reviews from our guest about the hotel. We do hope you will visit us again when you are next in the area. Yours Sincerely Emma Hughes Guest Liaison Manager

Taunton, United Kingdom
Reviewed 15 March 2017

Colleagues regularly use this hotel, its convenient. As part of the team, I live locally, we entertain new employees who stay there. Stayed for 40 mins in Jan 2017 to pick up a colleague who was staying for a few nights and cop a £100 parking fine. Completely unjust and a draconian policy. Have emailed both the Civil Enforcement people...

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Helpful?
Thank Stuart T
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am sorry to read that you received a parking fine from the hotel as you us regularly. The parking system has now been in place for 2 years and we do have 21 signs in the car park asking guest to get a permit and register their vehicles in...

London
Reviewed 8 March 2017

Stayed for one night on business. Hotel is very close to the M5 and has a large and free car park. Room was very comfortable and extremely quiet. Excellent plumbing. Reception staff were friendly and efficient. Ate dinner in the restaurant - food was excellent and the service fast and friendly. There's a small shopping centre nearby that you can...

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Helpful?
Thank oldfatandtired
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you found the hotel comfortable and the staff excellent. This is something our staff takes great pride in. We do value your feedback. We hope you will visit us again. Sincerely, Emma Hughes Guest Liaison Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 

Additional Information about Holiday Inn Taunton M5, Jct. 25

Address: Deane Gate Avenue, Taunton TA1 2UA, England
Region: United Kingdom > England > Somerset > Taunton
Price Range: $122 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 UK - Somerset
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Taunton M5, Jct. 25 staff and other travellers.
1 question
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WALES
over a year ago

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Questions? Get answers from Holiday Inn Taunton M5, Jct. 25 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are IHG members so have free wifi. Essential even for a holiday visit. Easy to sign up with promise of future offers.”
kenhj, 9 Apr 2017 | Read review
“Ours was good. Ground floor.”
Frogland1953, 26 Mar 2017 | Read review
“Not a hotel for views. More of a business/ tradesman joint. Executive suite isn't worth the extra cost. Ask for a room with a bath.”
pc7690, 19 Feb 2017 | Read review
“Be nice to the reception team, they are lovely people.”
4ndr3w1965, 8 Feb 2017 | Read review
“No preferences”
Mike_from_Staffs, 8 Jan 2017 | Read review
5 of 5