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This is the second time I have stayed at this hotel and was surprised at the difference. Reception was slow, the staff were out the back chatting. The room was Ok but nothing to write home about. The hotel looked tired and in need of...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25Responded 16 July 2014
Thank you for being one of our IHG Rewards Club Members and writing us feedback. I am glad to hear that our room worked for you. However, please accept our sincerest apologies for any inconvenience the condition of the hotel and the level...More
Stayed overnight Sat 21st June family (2A 2C). Opted to pay an extra £25 to upgrade to a DB&B rate. Kids eat free at Holiday Inn, £99 for a family of 4 that included swimming and a wide range of complimentary extra touches that set...More
Recently stayed for three nights - this is my second time at this hotel and will probably be my last. When checking in the receptionist didn't acknowledge my platinum status, described my room as non-descript, I then had to ask for my points which I...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25Responded 7 July 2014
Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest...More
Stayed one night, booked by a company we were working for.
Rooms were very good, clean, modern with excellent bathroom facilities.
Went down to the bar to eat and drink before an early night - that's where it all went downhill. £7.45 for a pint...More
1 Thank merlinaphirwaun
Response from IHGCare, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25Responded 4 July 2014
Thank you for taking the time to leave a review. I am glad that you liked our room and bathroom facility. However, I apologize for the food served if it did not meet your expectations. Guest feedback is our best resource for improvement,...More
Arrived early evening, check in was easy even though I requested a change of room.
Had a drink in the bar and then dinner in the restaurant, food was very good
Slept very well, lovely and quiet room
Early breakfast was appreciated as was staying...More
US$96 - US$193 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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