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New Hall Hotel & Spa

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Traveller (638)
Room & Suite (241)
Dining (76)
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Overview
  • Excellent58%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from New Hall Hotel & Spa
Special Offer: Romantic Getaway
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Offers from New Hall Hotel & Spa
Special Offer: Romantic Getaway
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,325)
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331
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39
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All reviewsbridge restauranthandpicked hotelshand picked hotelsgreat chamberafternoon teabeautiful hotelhistoric buildingcream teabeautiful groundsthe main houselots of characterwonderful weekendsandwicheslounge areafine diningevening mealrestaurant manager
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271 - 275 of 1,314 reviews
Reviewed November 7, 2016 via mobile

There is no doubt that the hotel it's self and the grounds are beautiful. The room was also very clean and the breakfast is delicious. However we left feeling disappointed. On arrival I gave the lady at the reception desk my card to be swiped...More

3  Thank rees89
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded November 9, 2016

Dear Guest Thank you for your review. I am sorry to learn that your stay with us left you feeling disappointed and that we had failed to meet your expectations. This is indeed a regrettable situation and one that I would be very pleased to...More

Reviewed November 6, 2016 via mobile

The hotel building itself is stunning and the room was very comfortable.there was a wedding on which in the evening was no issue but when we arrived at lunchtime we couldnt eat in the lounge bar as it was closed for the wedding guests.but the...More

Thank chell86
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded November 7, 2016

Dear Guest Thank you for the review of your stay. I have noted the areas that failed to meet your expectations and offer my apologies for this. We have been suffering an intermittent issue with the air conditioning and heating within our lounge and I...More

Reviewed November 5, 2016 via mobile

From arrival to departure everything was fabulous! Superbly remarkable aspects for us would be: 1) The charming & skilled staff on reception; 2) The friendly, hardworking housekeeping & spa staff; 3) The food, wine & service at breakfast & dinner; 4) The fabulous beds, quality...More

Thank Koo2016
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded November 7, 2016

Dear Guest Thank you for taking the time to review your stay. I am pleased that overall you enjoyed your time with us. Thank you for highlighting the areas that we can improve on, this is really useful feedback and we will focus on these...More

Reviewed November 5, 2016 via mobile

Attended an all day business meeting at The New Hall yesterday having been to similar events there on numerous occasions Service and all staff throughout the day were excellent Location very good with easy access from motorway Meeting rooms and facilities good Food throughout the...More

Thank LH2005
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded November 7, 2016

Dear Guest Thank you for your kind words. It is wonderful to read that your most recent visit to us was a successful one. We hope that we see you again soon. Best wishes Gareth Davies General Manager

Reviewed November 4, 2016 via mobile

Just love the beautiful old building and grounds.it just exudes comfort.the staff and service is excellent.They are not imposing but there when you need them.A walk in the grounds is a must.Get close to nature!

Thank Albert E
Response from ManagerNEW, General Manager at New Hall Hotel & SpaResponded November 7, 2016

Dear Guest Thank you for the review of your experience here with us. It is lovely to read that you enjoyed your stay and we hope that you choose to visit us again. Best wishes Gareth Davies General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (638)
Room & Suite (241)
Dining (76)
Pool & Beach (14)
Amenities (49)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
RichardChapman69
April 5, 2018|
AnswerShow all 7 answers
Response from Kate L | Reviewed this property |
I did have Sky Sports in my room and I think papers were available but I didn’t have any.
0
Votes
Emy M
November 13, 2017|
AnswerShow all 8 answers
Response from Lucy M | Reviewed this property |
yes it is heated
0
Votes
tim2chris
June 2, 2017|
AnswerShow all 5 answers
Response from 88jadeypops88 | Reviewed this property |
I believe there is although the bar is small so I assume the variety is a little limited. Their communication is great so to be sure give them a call 👍🏾 Kind Regards Jade
1
Vote
Room Tips
"princess suite"
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"Maybe the rooms with the view of the garden wall are less expensive?"
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"Room 39 is the best!"
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"Requested a quiet room. We were given room 35 and it had a small lake view"
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