Location is excellent...otherwise don't bother booking this Hotel. Very dated decor. Rooms poor. Bed was extremely old and hard. Very cold room. Heating not working. Duvet looked like a summer one. Shower, dribbles out, water luke warm at best. Food. Had to wait until 18.00 for restaurant to open. Took ages to obtain basic burger and chips. Breakfast, very poor quality . Not much choice. Staff helpful. Lady in the restaurant needs more help.
I stayed at this hotel through recommendation, I was told a warm welcome would await and that’s exactly what it was, friendly from check in and we’ll looked after throughout There was a lovely lady named Nicola In the bar who served us and took us to our table again a proper family feel not like the feel of a chain hotel Food was superb and a lot better than anticipated so that was pleasing but this is very much a hotek where you’re treated as an individual visiting the family rather than another number
Lovely new years eve package, but hotel is dated, room needed a really good clean (bath plug didn't work, hair in the taps). Food in the three course dinner was not enjoyable at all. On the plus side DJ was great and his choice of music. Feel this establishment is understaffed but has a lot of potential.
Friendly, comfy, small - Brook Marston Farm is a nice place to stay. Working away from home, I'm staying there long term and have been since Sept '22. The team at the hotel are totally committed to the comfort of the guests and, as I said, it's a very friendly atmosphere.
We recently had our Christmas Lunch here and what excellent service provided. The friendly staff couldn't do enough for us. Made everyone feel very welcome. Would not hesitate in recommending this hotel to anyone.
We held our Christmas party for x 70 people in the Marquee at Brook Marston Farm and it was fantastic. The staff particularly Nicola couldn't have been more helpful and accommodating, nothing was too much trouble even last minute changes bringing the whole event forward by half hour and needed a screen due to the England World Cup Quarter Final clashing with our event! The Marquee was decorated lovely, despite temperatures being below 0 outside they went to trouble of getting extra heaters and once all the bodies were in it was fine. The food was absolutely delicious, often large Christmas events are bog standard food but the portions were big and the food very tasty. All the staff were friendly and helpful and the house DJ was brilliant! I highly recommend this venue if you are looking to hold an event.…
What a lovely charming hotel. Characteristic bar and restaurant. Cozy and welcoming. Just one night stay here. Nice comfortable , clean bedroom and bed etc. would recommend water is put in the bedrooms as a standard. We had an evening meal which was very tasty. Enjoyed an evening in front of a log fire (chimney sweep coming next week so hopefully will be lit over winter) Breakfast was freshly made. Staff very welcoming and helpful, especially ‘K’ who did reception and the bar. Felt very relaxed and will return in future
Marston Brook Farm is a traditional 17th-century farmhouse set in quiet countryside close to the Birmingham and Fazeley Canal the grounds and surrounding area is ideal for walking your dog. The hotel has a warm welcoming atmosphere but still boasts traditional features. However, the Wi-Fi connection is very good all around the hotel and in your rooms. This would have been great when I travelled for work. As requested we were given a downstairs room as my husband is disabled ,which made it so easy for him to move around the hotel building, our accommodation was large, comfortable, very clean and warm, overlooking the internal courtyard. We stayed full board as it suited our needs very well. The menu is changed weekly so there is a good variety of great food to eat. The food was very good and all our needs were catered for, even down to a request for additional side order of scrambled eggs for our Garman Shepherd Dog which he loved, he also loved all the attention he received from the staff and other guests alike. Finally the Manager and his team where so helpful, nothing is too much trouble. They all have such a great can do attitude. (We will defiantly be booking again) We have only given this hotel 5 stars as you can’t give it 6 stars Note: wish we had took Photos to post to back up our review…
I had booked this hotel as my family and I needed an overnight stay whilst travelling during the half term holidays (October). We checked in very late in the evening, and checked out very early the next morning. Regardless of the time of day or night, the staff were available for any questions and extremely friendly and helpful. I would describe the hotel decor as traditional and cosy. Our bedrooms were warm, and clean, providing the services we would have expected i.e. tea/coffee facilities, hairdryer, TV, clean bedding and towels, and a clean bathroom in good working order. We were very pleasantly surprised by the spacious bedroom size, and all the beds were extremely comfortable! We all had a great night's sleep and were thoroughly refreshed for the following morning. We had left very early so did not experience the breakfast offered by the hotel. I would definitely stay here again, and next time enjoy a little more of what the hotel has to offer.…
After reading the previous reviews and ordering through groupon I was a bit dubious about the brook marston farm hotel , but I was pleasantly surprised. From arrival until checkout the staff were so helpful and friendly and nothing was to much trouble for them, the room was clean and tidy and suited the setting perfectly. There was loads of space in the room aswell as a huge bed, clean crisp bedding and clean fresh towels daily. Spacious en suite bathroom with heated towel rail and a lovely hot pressured shower and bath. Also room contained a kettle and tea/coffee etc. Breakfast was lovely we had the option of a full English as well as four choices of cereal, toast with butter and a good selection of preserves, yogurt , fresh cold juices and tea or coffee all included. I would just like to thankyou brook marston farm hotel it was just the relaxing peaceful break me and my partner needed will be returning very soon …
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