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The Brentwood Hotel

301 reviews
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Overview
  • Excellent28%
  • Very good33%
  • Average18%
  • Poor9%
  • Terrible12%
Travellers talk about
“flaming grill”(19 reviews)
“the pub”(24 reviews)
“family meal”(5 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Wheelchair Access
3.0 Star Hotel
All hotel details
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Reviews (301)Write a Review
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92
56
29
36
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LanguageEnglish
86
92
56
29
36
Show reviews that mention
All reviewsflaming grillthe pubfamily meallovely mealiron and ironing boardpleasant stayfamily roomdouble roomcooked to perfectionbath showerplenty of parkingduty managerwould definitely stay here againsaturday nightthe ground floorcomfy bedexcellent value
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1 - 5 of 299 reviews
Reviewed 3 days ago via mobile

Valentines surprise stay at this lovely hotel that my mum worked at many years ago ... the rooms were clean & fresh lovely and warm tea/coffee facilities & tv in room ... breakfast cereals, toast, fruit & full English tea/coffee fruit juice downstairs in a...More

Thank mother1932
Reviewed 1 week ago

This hotel provides Excellent customer service, fantastic food lovely rooms and very comfortable beds brilliant nights sleep will be going back for a family do this year 😊 just would be better with a bit more entertainment more frequentlyMore

Review collected in partnership with Good Night Inns
Thank emma_berry63
Response from Joanne W, Hotel and Events Co-ordinator at The Brentwood HotelResponded 3 days ago

Thank you so much for your positive review. We are so pleased you enjoyed your stay with us and found our customer service to be excellent and our rooms of a good standard. We have a tribute act on the last Friday of each month...More

Reviewed 1 week ago via mobile

Stayed on a work trip. Really enjoyed my stay the room was nice and the breakfast plentyful wifi in the room. Could have done with afew toiletries Nice pub next door that does good deals on food. Will def return if in area again Thank...More

Thank nathan s
Response from Joanne W, Hotel and Events Co-ordinator at The Brentwood HotelResponded 3 days ago

Thank you so much for leaving us a positive review. I am really happy to hear that you enjoyed your stay with us and enjoyed breakfast. I will ensure your comments regarding toiletries are passed on to our housekeeping department . We are really looking...More

Reviewed 1 week ago

The food here is dreadful. Cold dishes. Overcooked food. Tasteless meals. You would have to go far to be served food this bad. Service was dreadful also. Wrong items were delivered to our table and items on the menu unavailable.More

Thank Maureen R
Response from Joanne W, Hotel and Events Co-ordinator at The Brentwood HotelResponded 3 days ago

I am so sorry that you had a bad experience with your food and service during your visit to our Restaurant. I have passed your concerns onto the kitchen and service staff so that this can be addressed . Our aim is to offer a...More

Reviewed 1 week ago

Having stayed locally in the larger chain hotels for the past two months I decided to give the Brentwood a try for a couple of nights. My room was on par with the higher priced hotels in the area and the food, although pub grub...More

1  Thank S5065PDwilliamw
Response from Joanne W, Hotel and Events Co-ordinator at The Brentwood HotelResponded 3 days ago

Thank you so much for your kind review. I am really happy to hear that you found us value for money and our hotel room on par with some higher priced hotels in the area. Im pleased to hear that you felt welcomed by the...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$60 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$60 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Questions & Answers
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Neil L
16 May 2017|
Answer
Response from Pippin1983 | Reviewed this property |
I'd ring them & check but normally when I've been on a weekend it's busy.
0
Votes
Joy S
1 May 2017|
Answer
Response from mother1932 |
Yes there is tea & coffee in the rooms
0
Votes
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12
Room Tips
"Room 15 in annex has dual aspect hence bathroom is lighter"
Read review
"Not room No.16 - Very Clean, BUT Very Musty, window won't stay open, unless the window has been sorted..."
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"As for a large room"
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"Rooms very similar in size and aspect..."
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